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Newest reviews for Best Western Naples Plaza

  • Anonymous
      Canada
    May 8, 2014

    Great location. cleanliness. breakfast included

    Very strong odor in the room; maybe from cleaning products but overpowering! Terrible for anyone with allergies!

    7.9

  • Vic
      Canada
    March 3, 2014

    Price, staff, pool, breakfast. Ken at front desk was very helpful.

    Lack of utensils, pots, pans etc. Loud refrigerator with broken door.

    8.3

  • Anonymous
      Italy
    February 21, 2014

    room and mattress were comfortable. coffee/tea/kitchenette useful. wi-fi very important included in the rate

    breakfast is very poor

    5.4

  • Phil
      United Kingdom
    February 20, 2014

    Staff and lay out of hotel, easy parking

    Location was a long way from Naples town centre. Hallways were shabby. Rooms were not clean under beds and curtains.

    5

  • David
      United States of America
    February 14, 2014

    Location, just off I75 close to Naples. Ample sized room. Just a one night stay.

    9.2

  • Gregory
      United States of America
    January 15, 2014

    value, clean room, convenient location.

    nothing really

    9.2

  • Milina
      Czech Republic
    December 26, 2013

    Very good hotel, clean and comfortable. Can recommend to everybody.

    9.2

  • Amy
      United States of America
    December 20, 2013

    building itself, was in very nice condition. Room was clean and quite well appointed. Although this was just a over-night stay on the way to our vacation, I was overall impressed by the facilities.

    Initial check in Was borderline ridiculous. There was only one other family in front of us at first,and while there was some type of problem with their room, We were not even acknowledged for more than 15 minutes! During this wait others had arrived, and no effort to even greet them was made either. During the breakfast, I will say that the staff kept up with the needs in the dining area quite well, but again, barely even looked at (or greeted) anyone. desk staff at check out were well staffed and efficient.

    6.7

  • Robert
      Canada
    December 11, 2013

    Balconies

    Exit from highway to hotel

    9.6

  • Judith
      United States of America
    December 8, 2013

    Being upgraded to a suite

    Reservation was not on file

    10

  • Tom
      United States of America
    December 7, 2013

    Close to shopping and the interstate.

    7.5

  • Pauline
      Ireland
    December 7, 2013

    The price

    There was a smell all over except in reception.

    6.7

  • Rhonda
      United States of America
    December 6, 2013

    heated pool, hot tub, free breakfast, nice flat screen tv,decent bed,free internet in lobby,helped us get important info,but there bugs here i cant recommend this place.

    3 inch cockroach that chased me out of the bathroom in the morning, place looked run down in places,there cracks everywhere ,where bugs can get in,we had ground floor,and it was noisy,kept hearing above us closing doors,patio doors.if it werent for the bugs i would have given this place a better review,but the hotel world needs to do better with this problem,if you see a bug in a review,dont stay there!!

    7.1

  • Ondrej
      Czech Republic
    December 5, 2013

    Big rooms, good price.

    Near to highway, smelly floors

    7.5

  • Jim
      United States of America
    December 3, 2013

    Food was great,very clean and great smelling,rooms nice and cozy

    Nothing

    10

  • Anonymous
      United States of America
    December 3, 2013

    location , room size, balcony, comp breakfast

    girl at the front desk seemed like she couldnt be bothered

    7.9

  • Frances
      Australia
    December 2, 2013

    The staff we very friendly and very helpfull....would recommend this hotel

    9.6

  • Terry
      United Kingdom
    November 30, 2013

    very good value

    9.6

  • Erika
      Canada
    November 30, 2013

    Great place for the value of money. We stayed 3 nights and everything was perfect! The breakfast, our room was big and comfy, nice swimming pool and hot tube. We would definitely stay again!

    It was great to stay there. Only the lady at the reception was not very friendly, but it couldn't make our stay worse!

    9.2

  • Anonymous
      United States of America
    November 26, 2013

    Have stayed there before always for the golf tournaments at Tibiron and very very convenient to course, restaurants fabulous and I-75.

    Have no complaints. closet doors were fixed immediately.

    7.5

  • Paul
      United Kingdom
    November 25, 2013

    The location and friendliness of the staff and the quality of the breakfast

    Room felt damp on arrival but once AC working it cleared and was OK

    7.1

  • John
      United States of America
    November 25, 2013

    The convenience off of I-75, free parking and the value price. They provided extra towels, soap and shampoo and the water was hot. The fridge in the room plus a second sink that was located in the sleeping area was a terrific perk.

    They did not provide me with the non-smoking room for a room with two queen beds that I had requested and never informed me that they would not honor that request until I arrived at the hotel just after noon on the date booked. They substituted a free rollaway cot, which I had to wait until nearly midnight to receive although they promised it when I was at the hotel at just after noon in a non-smoking room as myself and another unrelated man do not sleep together. The a/c unit squeaked all night long making it nearly impossible to sleep as I got about only an hour of rest.

    5.8

  • Anonymous
      Canada
    November 25, 2013

    great room and facilities. Good breakfast

    9.6

  • Robert
      United States of America
    November 16, 2013

    Price

    Motel is tired. Rooms are old, dirty and in desperate need of makeover. Signs everywhere saying: don't hang things on the tv, we charge for stolen towels, etc.. Right out of "Hotel Impossible".

    6.3

  • Robert
      United States of America
    November 12, 2013

    Convenient to interstate, very large, nice room, good breakfast,pleasant staff.

    10

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