Hotel 71  

Nous avons apprécié la situation géographique de l'hôtel.

L'hôtel accueille des groupes de jeunes et ceux ci réservent des chambres de 4 alors qu'ils sont...30! ( saouls à moins de 21 ans... Ivres ds les couloirs au milieu des clients....) Nous n'avons pu dormir : la sécurité de l'hôtel est intervenue 4 fois mais totalement inefficace. Bref, nous avons été obligés de protester car pourquoi payer une chambre ds des conditions aussi lamentables? Bref, le personnel de l'hôtel est au-dessous ds les compétences requises pour travailler ds un endroit tel que celui-ci. À ne pas recommander : - personnel qui doit être qualifié - clients indélicats à savoir gérer - clients "normaux" à gérer avec savoir être En résumé, cet hôtel ne correspond pas aux attentes

Personnel très accueillant et dévoué. Situation exceptionnelle, en plein centre ville, au bord de la Chicago River et à 2 pas de Michigan Avenue. Vue incroyable depuis la chambre (28ème, côté river), elle-même très confortable, avec café/thé pour le réveil et WiFi, ordinateurs/imprimante en libre-service, dans le lobby, le tout gratuit. Il y a un établissement excellent pour le petit-déjeuner, à deux pas de l'hôtel, et des restaurants tout autour.

Sa situation géographique, en plein coeur du Loop, à deux pas de la rivière qui traverse la ville. Le confort de la chambre était impeccable, la vue sur les buildings chicagoens très belle. Chambre d'une belle grandeur car nous avons pu y loger à quatre en s'y sentant très à l'aise. Belle tranquillité sonore.

everyone very friendly but the porter Sean was exceptional. Went out of his way to greet you and check how you were getting on and if you were enjoying yourself.

Excellent service.

All was just fantastic. Location, restaurant, price, staff.

Location lacation location, great for shopping and sightseeing

This hotel packs in a lot of bang for the buck. The location was fabulous; loved our views from spacious window, and it was an easy walk to many of Chicago's fine offerings, including the Art Institute, local cafes and restaurants, etc. Furthermore, it was very classy, the staff professional and friendly, the room spotless and fresh. I'll stay there again.

The riverview of the hotel is much better than the city view. Totally worth for paying extre.

Always missing sth like a lame, microware; but offer when u asked.

A good hotel that deserve to live！

Very expensive parking!

Very central location, very clean. Very big room, nice view from the room. Prety expensive. Hotel parking 50 $, 20 feet on the left a self parking cost 28$. Breakfast prices are outrageous. Overall is a very good hotel, we enjoyd our stay very much.

I liked the valet and the staff, they were friendly, and the interior decorating was very nice in the lobby.

I was disappointed that when we arrived we were told that we were upgraded to a suite with a city view and the view was an alley with garbage everywhere, I understand you have no control, but you shouldnt tell people they were upgraded and put them in that room, I wouldnt say anything at all, Also, when we arrived to the room, it smelled bad, and the bars of soap were opened and used in the bathroom. I have never been to a hotel where the toiletries were opened and used when I arrived, normally they are sealed and brand new. The bed was very uncomfortable, and I am a bath person, and our room only had a shower. I felt like that room was meant for a single male who was traveling for business, and didnt care. I was here on a vacation with my husband and was upset that there was no bath. It was definitely a poor experience.

everything was excellent