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Hyatt Regency Chicago

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The Palmer House Hilton

hotel This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.

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Newest reviews for Wyndham Grand Chicago Riverfront

  • Anonymous
      Switzerland
    August 31, 2014

    Nice room, coffee maker, location

    No bath tub, concierge staff pushing time share.

    7.9

  • Keith
      United States of America
    August 31, 2014

    Friendly, prompt staff; great location downtown; fast elevators; very spacious rooms

    Firm bed; small bathroom counter space

    9.6

  • Tom
      Canada
    August 30, 2014

    The location was especially important to us as we were able to walk to many sights. The room size was excellent. This was one of the best rooms that we have stayed in. The safe in the room was an added bonus.

    10

  • John
      Saudi Arabia
    August 29, 2014

    Staff was wonderful Location couldn't be better

    Business center needs a dedicated room, not just a space off of the lobby. Difficlut to work with all of the noise from the lobby.

    7.5

  • Anonymous
      Switzerland
    August 29, 2014

    Location and friendlyness of Staffel. Changing Room was no Problem.

    First Room. Old and stinky.

    7.9

  • Gabriella
      United States of America
    August 28, 2014

    The location was great, close to everything. The staff was welcoming and helpful.

    There was construction on the building next to us that they were working on all night long. There was a strong sewer smell coming from our bathroom and in the hallway the majority of our stay.

    9.2

  • Sinisa
      United Kingdom
    August 27, 2014

    The room was huge and the view was breathtaking. Everyone's friendly and ready to help. Great hotel, I wish I stayed longer.

    9.6

  • Gerry
      Ireland
    August 26, 2014

    It is a very good hotel in an excellent location. We would suggest you upgrade to a riverside view which we did for a modest fee

    I thought the lobby & bar area were not fit for purpose relative to the rest of the hotel. A good Architect should be employed to redesign these areas

    8.3

  • Ka
      Canada
    August 25, 2014

    Convenient location for sightseeing and shopping, fantistic riverview, hugh room, good service.

    Would be nice to have more hooks or racks in the bathroom for towels and clothes.

    9.6

  • Anonymous
      United States of America
    August 24, 2014

    Room was very spacious, clean and the staff for most part were very helpful and courteous. The location was excellent though. Many things within walking distance or just a short cab ride.

    No swimming pool and no complimentary breakfast were the downfalls.

    8.3

  • Anonymous
      United States of America
    August 24, 2014

    Hotel was clean, staff was friendly, not terribly expensive for the location. The gym area was nice.

    We could hear everything our neighbors were doing, and everything that was going on down the hall. The wifi never worked and half of the time we tried to watch TV the signal went out. The room was very small and had very little drawer space to store clothing, or anything. The shower door wasn't sealed very well so water got everywhere when we showered. Also, when we first got their the concierge tried to push us into going to some presentation on the hotel's suites. It felt like a timeshare presentation.

    7.1

  • John
      United States of America
    August 24, 2014

    Location, Room and Service

    Full and Slow Elevators Trump Tower across River with TRUMP

    9.6

  • Joseph
      United States of America
    August 23, 2014

    we were there for 4 days cleaning service never cleared tray with bottle & glasses

    7.5

  • Lindsay
      United Kingdom
    August 22, 2014

    The only dissapointing element was the breakfast in the hotel restaurant. Both the service and food were extremely poor.

    7.1

  • Mary
      United States of America
    August 20, 2014

    Room and location were great. Comfortable and within wAlking distance of many attractions. Price was fair

    9.2

  • Alicia
      United States of America
    August 20, 2014

    The view, convenience, location were all phenomenal.

    10

  • Mary
      United States of America
    August 20, 2014

    Loved it!! We will definitely be back.

    10

  • Ray
      United States of America
    August 20, 2014

    I liked how close I was to the downtown area, the lakefront and other places of interest. Easy walk to every place I wanted to go and a nice view.

    I was only able to stay a few days.

    10

  • Anonymous
      United Arab Emirates
    August 19, 2014

    Location is great. you are in the middle of everything.

    elevators were very slow and we were waiting in que everytime i need to go up. last day i waited around half an hour to reach down. Breakfast was not included. staff were nice but not friendly.

    7.5

  • Anonymous
      United States of America
    August 19, 2014

    Location was perfect! Building is beautiful and rooms were very nice. Staff was friendly and efficient.

    Wi-fi wasn't great, couldn't seem to keep a signal. Suite was HUGE and beautiful, which was great, but I think they should've made the bedroom part river view and the loving room part city view instead. And even though they delivered a microwave upon request, I think they should come standard in all suites

    9.6

  • Carrie
      United States of America
    August 19, 2014

    Location was amazing. Room was big.

    Did not get a lot for the money spent. No pool/spa. No breakfast. Poor water pressure in the shower. Refrigerator was small and had a hard time keeping our items chilled.

    6.3

  • Emilie
      United States of America
    August 19, 2014

    I asked for an early check-in as we were on a 6.00 am flight from LA and the room was ready upon our arrival with a complimentary upgrade. The location near Michigan avenue is perfect to go shopping on the northern part or visit the Millenium park and the Chicago Institute on the southern part. I will definitely go back there but formore than 2 days next time.

    To get the wifi we had to be right behing the room door because the signal is way too weak in the bedroom or the salon. The bathroom is a little small and the bathtub outdated, the water is not evacuating fast enough in the tub while taking a shower. The walls are very thin, we heard the kid from the nearest room screaming and yelling for an hour, we didn't call the front desk because we only were in the room for an hour before dinner.

    7.1

  • Anonymous
      United States of America
    August 18, 2014

    Great location, nice hotel

    9.6

  • Bernard
      United States of America
    August 17, 2014

    Staff was always available. Catching a cab was fast and easy. So close to almost everything you want to do in Chicago. Magnificent mile was right around the corner..will stay there on our next visit for sure!!

    7.9

  • Rob
      United States of America
    August 17, 2014

    Location and view was great; friendly staff

    Would nice to receive a complimentary breakfast

    10

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