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Places of Interest:

San Antonio Children s Museum (0.1 miles) Buckhorn Saloon Museum (0.1 miles)
Show map Omni La Mansion del Rio

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Newest reviews for Omni La Mansion del Rio

  • Amanda
      United States of America
    August 26, 2014

    The location is perfect on the river walk and walking distance from extractions.

    The prices for breakfast were high for a buffet.

    7.9

  • Debbie
      United States of America
    August 19, 2014

    Very happy with the room. My granddaughter loved the movie at the pool. Will stay again

    Child's menu after 8pm. Hamburger, hotdog that is reasonable.

    9.2

  • Anonymous
      United States of America
    August 13, 2014

    Location was very convenient to all the downtown sights.

    Air conditioning was inadequate. Room was not cool.

    7.1

  • Joseph
      United States of America
    August 3, 2014

    Extremely helpful staff and close to all downtown attractions! Reuben is best bartender in town!!!! Great place for family vacations!

    10

  • Deborah
      United States of America
    August 3, 2014

    The beds were so comfy and even though our rooms were poolside 3rd floor, at 10pm pool was closed promptly and room was very quiet for sleeping.

    10

  • Dena
      United States of America
    July 29, 2014

    AC didn't cool and didn't have a view

    4.6

  • Jason
      United States of America
    July 24, 2014

    very close to lots of restaurants on river walk and mall. room was very nice. the bed was very comfortable

    there was lots of noise from the rooms above us. you could here when they showered and flushed toilet. when we were leaving valet forgot about us... we sat around 30 minutes. finally after a couple of valets noticing we had been waiting longer than usual they went to get our car.

    10

  • Donald
      United States of America
    July 20, 2014

    Location, history, friendly staff

    Charging for wifi and over-priced parking.

    8.3

  • Susan
      United Kingdom
    July 20, 2014

    Location Room

    Busy, a bit impersonal.

    8.3

  • Maurice
      United States of America
    July 16, 2014

    Everything

    Nothing

    10

  • Anthony
      United States of America
    July 16, 2014

    Easy access to the river walk close to everything we wanted to see and do.

    10

  • Alexandria
      United States of America
    July 12, 2014

    Loved this hotel! Perfect location, beautiful view from the balcony, excellent staff especially the valet! I recommend this hotel to anyone!

    10

  • Juan
      United States of America
    July 9, 2014

    Location was great

    Staff were very incompetent. Customer Service is lacking. You can have the best location, but if you have poor staff you will not return. Based on staff will not return. Staff made you feel as a third class citizen for using booking.com. treated differently for using booking .com.

    6.7

  • Telma
      United States of America
    July 1, 2014

    Everything.

    Nothing.

    8.8

  • Anonymous
      United States of America
    June 24, 2014

    Great location

    Dark and dingy for price paid

    5.4

  • Monica
      United States of America
    June 22, 2014

    The location was great. The room was spacious. The staff was friendly.

    Did not have free internet in the rooms. The elevators were hot and slow.

    8.8

  • Christopher
      United States of America
    June 8, 2014

    Lost my reservation then tried to charge me extra for a king bed?

    6.3

  • Erelid
      United States of America
    May 27, 2014

    Attention to our needs!

    That even though I had made a reservation the hotel did not have it!

    9.6

  • Jill
      United States of America
    April 25, 2014

    The hotel rooms were too hot and the temp. controls did not bring the room temp down to make it cool enough. Everything else was great. Restaurant was delicious.

    9.2

  • David
      United States of America
    March 23, 2014

    Broken AC, ancient elevator, overpriced snacks, lazy parking staff, and room lacks maneuverability

    5.4

  • Irfan
      United States of America
    March 22, 2014

    Staff,room,restaurant

    9.6

  • Lance
      United States of America
    March 19, 2014

    Location to river walk and courtyard

    8.8

  • Jeanne
      United States of America
    March 18, 2014

    Location was great. Staff was great and friendly.

    The room was very musty and smelled of mildew and didn't have a view. I was told going through Booking.com just guaranteed a room, not necessarily what room we wanted.

    9.6

  • Heather
      United States of America
    March 17, 2014

    The staff was great we wanted a balcony on the river and they made sure we had one. They were extremely friendly and always referred to you by your name. The valet parking guys were the best, extremely nice and quick. Plus the beds were amazing super comfy best hotel bed I have ever slept in.

    I think the hotel is way overpriced the rooms are extremely small, for 400$ a night I would expect more room. Also you have to pay extra for WiFi which is just ridiculous I mean is the 400$ per night not enough throw in free WiFi. The toilet paper was cheap and the tub was dirty, the breakfast was overpriced as well 15.50 per person... The hotel is kinda greedy, I probably won't be staying there anymore I will pay the extra 100$ for the 5 star.

    5.8

  • Patricia
      United States of America
    March 16, 2014

    The pool is heated. The location is great if you want to be on the river walk.

    The first person we spoke with upon check-in was rude. I am not sure if he belongs in the hospitality industry. We chose a room with 2 double beds as our preferred room. Even though he had the rooms available, he would not give us one. We had to prove we had booked it, not chose it as a preference. We were able to work with someone else who got us the room we "preferred". The concierge was not very helpful. It was raining when we arrived with our 2 kids. I asked him what we could do that was indoors. He said we could go to the mall. I asked if there was anything else, he said no. Luckily, the pool was heated and it wasn't lightening, so the kids swam. There wasn't anywhere to sit that was dry, so we sat on the ground. We also had to wait for our luggage to be brought to our room. After calling 3 times, we finally got it. The building is very old, but I don't believe that is a reason for the hotel to be dirty. The carpet in the halls was filthy. Also, don't look too closely at the bathroom, it was dirty too. I will not stay here again. It was not worth the money.

    5.4

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