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20 West 29th Street, New York City, NY 10001, United States of America – Show map
Excellent location – rated 9/10! (score from 767 reviews)
Rated by guests after their stay at Ace Hotel.
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Ace Hotel's staff speaks: English
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Food & Drink
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center
Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 45 per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 767 reviews
Value for money
Show reviews from:
This Midtown Manhattan boutique hotel is north of Madison Square Park in the NoMad neighborhood. Residential-inspired rooms offer Art Nouveau style and free Wi-Fi.
Score from 908 reviews Good
Featuring spectacular views of the skyscrapers and bridges of New York City, this hotel is in the Lower East Side neighborhood of Manhattan. Wi-Fi access is provided in each guest room free of charge....
Score from 235 reviews Excellent
Conveniently located within a 5-minute walk of Central Park and Columbus Circle metro station, this boutique hotel features an interior lobby garden with trees and ivy walls.
Score from 4311 reviews Good
This sleek Manhattan hotel offers free Wi-Fi and rooms that feature a flat-screen TV, plush bedding, and classic French decor.
Score from 616 reviews Excellent
Fantastic atmosphere and very friendly staff. We had a tiny room with bunk beds, but the beds were quite comfortable, and then bathroom was still very big. Enjoyed the NYC feel, and the proximity to Times Square.
The elevators leave a bit to be desired. Also the lobby is smoky, due to the bar/restaurant. It's s little off-putting to non-smokers.
The view of the Empire State Building from our 12th floor room was amazing.The beds were dreamy and vibe of the place was very hip and happening, just loved everything about this ace hotel!
The tiles in the bathroom were very slippery!
Vibe style staff
Bathroom smelled rotten water
Location, Vibe, Breslin
Every thing is so good @Ace hotel! Those drinks and food in the lobby and coffee shop and oyster bar are all brilliant! Even the peach juice in the room made me already miss Ace so much!
Unluckily the Breslin restaurant didn't open that day. Hope next time I can have a brunch there!
Location and service
Medium size room is tiny and noisy.
Staff, very friendly, very competent, proactive Lobby - beautiful, buzzy, cool but welcoming
Bathroom was a bit dingy, plumbing old/rackety and bath didn't drain.
Staff & Décor
Occasional lack of hot water in room, poor bar service and too many “non guests” sat taking up seats playing online games!
I loved the vibe of the hotel. It was modern and edgy with great coffee bar and restaurant. Also the location in midtown was ideal. Would definitely stay there again.
We where upgraded Tia bigger room
For a long stay I would recommend add some shelves and cabinets in the rooms
The food was pretty salty.
Excellent location, very nice staff, interesting design, very clean.
No control over the heater - so it was terribly hot in the room, but other than that, everything was great.
Price for what it was
Decor, location, choice of bars and restaurants within the hotel.
Very noisey. We were on the 3rd floor so would ask for a room higher up, next time.
Everything, this was a trip for myself (fifty something) & my daughter's 21st birthday. The hotel had a great atmosphere with a cool vibe and was perfect for my daughter's taste. Check-in was smooth, & we were upgraded to a medium room. The bed was extremely comfortable. Great stay & location just off 5th Ave, only two blocks from the Empire State Building.
Cool place. Definitely different. Don't go expecting luxury.
Showers were small and a bit uncomfortable.
I had booked online and requested a twin room as I was with my 21 year old daughter. On arrival we were offered a "large bedded" room. Only after some discussion were we given a room with a sofa bed at a surcharge.
Really nice and cosy hotel at a perfect location to see both Soho, Meatpacking and the village, and 5th avenue and central park. Styling is excellent, restaurant and coffeespot are superb!
The concept, exceptional. I had a record player that I was able to use in my room, fantastic and also I had the Empire State View, absolute fantastic.
One Staff, the lady with the pink hair, was really rude, all of the other staff, especially the asian lady with glasses where fabolous. I never had such a great experience with young staff that gave exceptional service.
The staff, the vibe, the location and the price
Really hard to get a seat in the lobby
Excellent staff, location , rooms and entertainment this hotel has it all fantastic
Loved vibe of the hotel and the location was great - short walk to Herald Square, Macy's and Times Square. Staff very friendly and helpful.
No tea and coffee in rooms
ACE offers something truly different from a lot of the one-size-fits-all hotels we see. Great eye for design details. Adding a twist here and there to its sensible functionality. Check out their events calendar and realize they are more than a hotel. The guest service throughout the hotel is great, easy-going, laid-back but with the right attention. The audience is diverse, as real great cities are. Gerard
I love this hotel so much It is not too expensive,and it is so comfortable
We spent the week of Thanksgiving in NYC.y husband and I are from Texas and it was our first time to the city. We met my friend from Getmany and her boyfriend. The hotel was perfect. We had the mini room and it was definitely small, which we expected, but cozy. The bed was comfortable, decorated very cool, bathroom was great, I loved that there was a tub. They had snacks and a stocked mini fridge and other things you might have forgotten in the room with a price list that was reasonable. The staff was helpful and friendly. My husband left his debut card at the lobby bar one night and they had it in their security room. He showed ID and got it right back. Overall a great place to stay. The adjoining restaurant has great food as well.
The price jumped a lot for the nights surrounding the holiday. The lobby is always full of non guests. It's a hangout spot for people to use wifi, enjoy the coffee bar, or the lobby bar. At night the lobby bar is very packed every night of the week. The lobby is extremely warm. Even though it was in the 30s outside I would have to go to my room to change into a tank top to enjoy the lobby bar. It was easily 80* in there. Although it was always loud in the lobby the rooms were very quiet. The last night we were there we decided to use the photo booth and that happened to be the night it was not working.
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