Affinia 50

location

we booked online a deluxe 1 bedroom suite (printed confirmation) yet the website (booking.com) passed on to the hotel that we booked a standard suite or that was the excuse the check in staff gave us. we were travelling with our 2 yr old daughter and requested an early check in - which was declined and our emails sent prior to our stay were not answered .

confortable rooms; excelent location; qualified team

Absence of breakfast on weekends

I liked the size of the room and the location.

It is showing wear and tear and there were too many things in the room that needed repairing. Looked out onto a brick wall.

The lobby looks very old (especially the curtains behind the front desk). We booked a junior suite with a bedroom, living room, dining area, and a kitchen through booking.com but we were given a one-room suite. The bathroom was too small and furniture was dusty. The kitchen fridge had scratches all over and the kitchen cabinets were made from aluminum and they were dusty too! When we objected the front desk was not helpful till the manager got involved (who we thank a lot), we were given a better room (I don’t know why we were not given this room from the beginning!). All 2 beds suite (including the 2 we stayed in) are located near the service storage cabinet. The cleaning ladies start slamming the cabinet door from 6 am, very frequently! Heating system “automatically” works when temperature reaches 42 F (5 C) regarding of how cold the guests feel. When we asked for extra blankets and pillows, the blanket had holes and the guy who got them to us was very rude and picking his nose while getting them to us, of course we refused to take them! One day the water was cut off of the entire hotel for around an hour. We then were given a really small heater. No free Internet access and the wireless was not available on all floors. When we asked to get the wireless after we moved to the other room, we’ve been told that we will be charged again!! Also, they charge you per computer!

What’s good about the hotel: location, recycling awareness, and free Internet access to airlines website and boarding pass printing.

Very responsive staff, good location. They upgraded me up to a junior suite and that was very nice but it since it had two smaller beds I asked to be downgraded to a room with a king size bed and they were very quick about finding me another room. Also, they had a free wine and snacks in the evening in their lounge which was nice.

My room had two different lights not work and the iron didn't work. Also, I stayed in Room 501 and there was something inside the wall that was very hot (the wall felt extremely hot) and as a result the room was very hot. I had the air conditioner as cool as it would but the room was still very hot. Luckily it was a cool evening so I opened the window but if it had summer it would have been pretty miserable.

The location is excellent, rooms are spacious and clean, very well equipped for the business traveller.

Although optional, breakfast is not worth the money they are charging.

Room was big and beds were soft and comfortable.

Small elevators, Air con malfunction. Noisy neighbors.

The suite was excellent, clean and comfortable. The staff were also very helpful. Would definitely recommend it and book again.

Room was spacious for New York and price was excellent value.

The location and the spaciousness of the rooms make this hotel a great bargain, especially in Manhattan.

It would be nice to have an on-site restaurant for breakfast.

Great hotel, very comfortable stay. Staff are efficient and helpful, rooms are spacious, well appointed and clean with good facilities. Good location, can walk to MOMA easily and walk to central Times Square or even Central park (20 mins), safe area to walk at night. Close to subway.

Can be a little noisy when you get a room on the lower floor (was on 4th floor), you can hear traffic and endless delivery trucks some nights. Also would have liked a kettle in the room for a cup of tea or coffee in morning or evening. Overall a good stay though.

The location was great and the most of the staff throughout the hotel were very friendly.

For the first night of our stay we did not get the room type that we had booked (there was no dining table and chairs as stated in our reservation confirmation). We had to print out our booking confirmation for the person on reception to prove that we had not been given the room as described yet even then she was quite reluctant to offer us an alternative. We were given a room that better resembled what we had booked the following night and for the remainder of our stay but no apology was offered for the initial confusion.