Affinia Manhattan  

Location was good.

Evening staff were terrible and not interested in providing appropriate service. We booked the suite. The room was on level 3 and was poorly insulated. the window could not close sufficiently so you can here everything outside. It also does not help that management decide to turn on the generator at 1am. Reception did not bother to pick up the phone when I called. I actually had to get changed and go down to complain. The generator was turned off moments later, but the front desk had no interest whatsoever in moving us or assisting.

Top quality prime location

Close to everything, very nice restaurant

We used a debit card for payment and $150 was withheld after we checked out. It was recredited about 3 days later... This practice is archaic

The only mirror in the room was the one over the bathroom sink.

Excellent amenities for the price. The room had two beds, a kitchenette (which we weren't expecting) and a bathroom. Yes, the bathroom was a bit small but it had everything you needed. The room itself was quite large and even had a nice sitting area so you didn't have to sit on the bed all the time.

If you're not used to be on a busy city street, definitely bring some earplugs. That being said, we stayed the night that the Rangers won game 7 of round two of the playoffs and weren't woken up in the night.

Everything from the moment we arrived the staff were exceptionally friendly, our room was lovely with two comfortable beds and kitchen area for us to make a drink and the restaurant and Nile's bar were great. Had a fantastic stay and would recommend it to everyone. One impressive hotel....

Excellent location, beautifully decorated and spaceous rooms. Very good restaurant, nice bar, effective baggage service.

Very small bathroom, dusty ineffective air conditioner, windows dirty, absolutely no view (as promised); the consierge only interested in selling tours etc.

Rooms are a good size and clean. Bed is very comfortable.

Wifi is expensive and slow. There were a couple of problems with heating and wifi access whilst I was staying there. Bathrooms could do with an update.

The location was perfect, right across from Penn Station. I'm originally from Long Island, so I've always experienced Manhattan. I know it sort of well, but the fact that I didn't have to go far from the Amtrak terminal at Penn was great! The staff was also amazingly friendly as all hours of day/night. My room was clean and comfy!

Thought the hotel was lovely room was very spacious & the bed was so comfy & it was just minutes from times square

During my stay I booked a room with two double beds but when I got there They said there was none & gave me a room with one bed in it & a pull out sofa bed. The bathroom was tiny you literally only had room to step in & then you met the loo!! Also there was a good bit of building work going on around it and it was very noisy & the drilling started at 7am!! Apart from that I haven't complaints.

Location location location

New renovations seems like cheap materials were used. Loved the old rooms better

I liked the room

I was dissapointed with the bathrooms. The redecoration failed to reach the bathroom and it was pretty poor in comparison to the rest of the room

Clean Rooms,Excellent House keeping service,Great hotel service and attitude, Very good price for the great location.