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Cova Hotel
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When would you like to stay at the Cova Hotel?
Top
Based on
311
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Dr
With friends
Kolkata,
India
October 31, 2009
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Cleaniness; Free Internet facility in Room; Breakfast; Staff's behavier Free shuttle services Location; Specially during night - walking alone. |
8.5 |
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Anonymous
Group
Turkey
October 19, 2009
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Nice/kind hotel staff, fresh orange juice in breakfast, nice/clean room. Ellis Street is said to be the worst street in the downtown, due to the beggers and homeless people. (Hint: Use O'Farrell Street for walking or take the shuttle.) No cheese in breakfast, bad for Mediterreans. |
9.5 |
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Nicole
Solo traveller
aspen,
United States of America
October 11, 2009
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Nice room and good business center In a bad area, have to go to a side door to get in hotel at night and have to swipe room key everytime to get elevator to work |
5.5 |
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Roger
Mature couple
norwich,
United Kingdom
October 9, 2009
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Friendly helpful staff - free email access - spacious, clean room with fridge and tea-making facilities - "boutique" feel - recently renovated. Good breakfast included in price.Good free shuttle service into town, but must pre-book - does not run at night. Long walk to Harbourfront but near terminus for cable cars. Hotel fine - location not good at night - taxi essential after dark!! |
9 |
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Dennis
Mature couple
New Plymouth,
New Zealand
October 7, 2009
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I was disappointed to find, on our arrival that after pre booking 3months ahead the Hotel did not have the booked room available. Alternativley we were placede on a 'pre decor I.e 'dated' penthose room, however did not have facilities provided such as - No coffee cups (could not contact anyone to obtain any. No t v connected. Drapes were falling off hooks- my husband had to 'rig' them. A basic double bed placed on base flat on the floor!. Then on allocation of another room next day (after inconvenience of pack up again) we were expected to hyold off our sightseeing & shift our own bags etc to the new room. After expressing dissatisfation we were given a small discount off the 1st nights room tariff. Not exactly ideal to recommend Hotel |
6.3 |
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Lloyd
Mature couple
Victoria, BC,
Canada
October 3, 2009
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We found the staff at the Cova were exceptionally helpful. Desk staff, in particular Gustavo, Mohi were gratious and always willing to assist. Anthony, Mathew and Rich also provided shuttle service and willing to give suggestions on dining and site seeing, a much appreciated local perspective that enabled us to optimize our time in San Francisco. It was also good to have the complimentary breakfast and we found the restaurant staff were excellent, the restaurant clean with a healthy selection of cereals and fruit, etc............a wonderful way to start the day.The fitness room was very good with up to date equipment. We found that it would have been more convenient to have had more hangers in the closets and not having a dresser made it difficult, living out of a suitcase is not preferrable. It would have been a bonus to have had a sauna and pool, alas, one cannot have everything when the price is right! |
10 |
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Susannah
With friends
Dover,
United Kingdom
September 28, 2009
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The room was very comfortable and clean albeit rather noisy due to thin walls and ceilings. The location is not bad and certainly not as bad as I had anticipated after reading the reviews about the homeless in the area, there are more in other areas of the city. The staff were not very helpful and the breakfast was pretty awful. We also received a wake up call when we had not asked for one. |
6.5 |
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Anonymous
Young couple
Netherlands
September 27, 2009
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friendly staff, free internet, nice and clean modern room, not too far from Union Square Hotel was located in a neighbourhood with quite a few wanderers |
10 |
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Anonymous
Solo traveller
Switzerland
September 24, 2009
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The location of the hotel is not in a safe area of the city, near the Tenderloin district. |
6 |
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Helen
With friends
Fresno,
United States of America
September 20, 2009
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Every member of the staff I encountered was extremely pleasant. They really cae about customer service and that can be refreshing these days. The location and noise on the street, but I knew that going in and it was worth the trade-off of a very attractive price. |
10 |
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Robert
Young couple
Richmond,
Australia
September 19, 2009
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Clean, comfortable and modern hotel. Room was spacious. Staff generally helpful and friendly. Area was not good. Never felt threatened, but there are a lot of homeless and shady looking people surrounding the hotel precinct and there is a lot of noise. Car parking run by 3rd party cost $25/ 24hrs. Could not check in before 3pm - it appeared this was standard practice. |
7 |
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Artemio
Young couple
Los Angeles,
United States of America
September 10, 2009
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The staff were very friendly and made us feel welcomed. They greeted us each time we walked in or out and asked about our stay. It showed they were concerned and its greatly appreciated! The only thing that we were a little upset was that they didn't offer any Spanish channels on tv. You guys should add univision. |
8 |
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William
Family with older children
Hobbs,
United States of America
September 10, 2009
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the breakfast was very good.The service from the shuttle srvice from the hotel to Union Square was also great. |
10 |
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Omar
Family with older children
taunton,
United States of America
August 28, 2009
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The manager (Germaine) and her team were fantastic. They help us schedulle our week as well as a trip to Yosemite and the giant sequoias. Ouer trip to San Francisco was spectacular thanks to them!'Germaine went our of her way to help us and I have never seen such effort in the hotel staff. Really amazing!!! I highly recomend this hotel Location is not ideal. But San Francisco requires transportation any way so it did not bothered et all. Breakfast is great |
10 |
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Laura
Family with older children
Winnipeg,
Canada
August 24, 2009
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Convenient location, comfortable beds, clean, great breakfast, stall was always pleasant and helpful when we needed them to be (especially Armando!) The location is a little close to a not very good area of the City. |
10 |
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Gretchen
Young couple
Philadelphia,
United States of America
August 20, 2009
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Very nice facility. Extraordinarily attentive staff. Very nice breakfast. The rooms and central areas are not air conditioned and were very warm and humid. The rooms were extraordinarily warm and humid until the windows were opened and then they were fine. Also, the breakfast staffers did not seem to pay much attention to keeping the buffet stocked. If something ran out they just left the empty serving dish there. (I understand running out of things at 10am when breakfast ends, but at 8am??) |
8.5 |
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Anonymous
Family with young children
United States of America
August 15, 2009
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The staff was friendly. Free breakfast and wireless Internet. |
7 |
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Anonymous
Family with older children
Netherlands
August 11, 2009
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Nice staff, nice rooms. No fridge. Breakfast could be improved. |
7.5 |
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William
With friends
Grayslake,
United States of America
August 11, 2009
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Staff was very friendly, room was comfortable. The bathroom sink was poorly designed and sprays all over you. |
7.5 |
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Ken
Mature couple
Auckland,
New Zealand
August 9, 2009
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A good value place to stay. Very comfortable and clean. Although area has some homeless around we felt safe during the day. It is San Fran after all. |
9.5 |
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Art
Mature couple
port moody,
Canada
August 7, 2009
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The hotel was clean, the "continental" breakfast was excellent, and the staff were very helpful. The shuttle bus service was also very helpful. |
10 |
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Hiromi
Family with young children
San Diego,
United States of America
August 6, 2009
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Very neat, not too fancy, but it was worth for this price. I researched three days to book SF hotel around Fisherman's Warf area. It was not close to there, but close to Union Square Area. But if you like very safe looking neighborhood since you are not traveling often, you might want to choose this hotel. Around this hotel does not look safe since you have many people standing outside, not doing nothing. But we are so satisfied!! The thing we liked was breakfast!! It was great and staff were nice. The hotel with nice continental breakfast sounds bery nice to travelar. I did not mind, but nighborhood of this hotel was not looking very confortable to walk alone night time. |
9.5 |
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Anonymous
Solo traveller
Brazil
August 5, 2009
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The hotel offers a complimentary shuttle service to/from Union Square, Moscone Center and Fisherman's Wharf, on a pre-defined time schedule. The hotel offers a reasonable, complimentary breakfast. Although the hotel is located just a few blocks from Union Square, the immediate neighbourhood seems a little bit frightening. The complimentary shuttle service seems to be a necessity for the guests' tranquility, especially for guests that do not have a car. |
7.5 |
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Anonymous
Family with older children
Austria
July 24, 2009
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the position of the Cova is very good , rooms clean , internet plus printer good the parking is operated by people who do talk / understand propper Englisch |
7.5 |
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Ann
Mature couple
Pompano Beach,
United States of America
July 22, 2009
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The location, staff and breakfasts were great. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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