Regency Hotel Miami  

Equipe très chaleureuse, plus particulièrement Monsieur Luis le portier qui est très sympathique, gentil, disponible et très bon conseiller ainsi que les chauffeurs de navette. J'ai appprécié la navette à notre disposition à l'aéroport, visite du centre commercial Dolphin Mall

J'ai fait une réservation auprès de votre site pour la 1ère fois, auquel j'ai communiqué mes coordonnées bancaires et qu'il m'a été affirmé que ma demande avait été prise en compte. Que fut ma surprise de voir que je devais règler mon séjour à mon arrivée, alors que j'avais en ma possession un reçu stipulant qu'un règlement avait été effectué. A aucun moment, je n'ai vu stipuler sur les conditions de paiement. Inutile de vous dire mon mécontentement...........

Le hall d'entre est magnifique...

La chambre date des années 80, cette Hotel a vraiement besoin d'un make over et le matellas désuet. Le restaurant de l'hotel pas aucune flexibilité sur le menue, notre plat est arrivé froid et le service bas de gamme pour le prix...

Le service de navette vers laeroport

Le confort du lit manque de couverture

sa situation géographique

la robinetterie de la salle de bain laisse beaucoup à désirer . le débit d'eau de la douche est insuffisant et il y a des fuites les avions passent au dessus des chambres et le système d'air conditionné est très bruyant

Good airport location. Close to good Cuban restaurant. Adequate small rooms for a 1-night stay. But very nice architecture and lobby area.

They advertise and feature balconies with each room. But there is no furniture, not even a plastic chair to sit on the balcony. So what's the point? They also don't provide any breakfast, unusual these days.

Privacy, friendly staff, location perfect. shopping trips food quality not bad. i would recommend however i think i would pre-warn about restaurant options also.

To pay $20.00 for a burger and water ruined my trip. (Room service fee& taxes included) still cannot believe i did that. i had no other choice at that time. felt robbed and violated. in-room safe cannot hold a standard laptop. left do not disturb sign on door entire stay. meal prices for menu options are a total turn off. you had Prime Steak and Lobster Prices for Chicken and Burger Menu. Very disappointed that there was no lobster nor decent steak, had to go restaurant next door. room was upgraded entered the bathroom to find mildew curtains. improve menu options, re think prices and fees associated.

Staff was very friendly. Free transportation to the airport.

They served a full complementary breakfast. It was very helpful to be able to have breakfast at the hotel before we left for the remainder of our trip.

In direct flight pattern of the airport. The airplanes came extremely close to the hotel. It was so loud you couldn't hear someone talking to you.

Nice environment and location. Staying here regularly for more than 20 years

was clean and close to airport and cruise terminal. Breakfast buffet was good

lunch at bar was just ok at best

A well presented reception area and helpful staff. A good selection of food for breakfast and all yummy. Nice looking pool and lounging area, though we didn't have time to test it out.

A beer, 2 glasses of wine and a lemonade came to over$25! Drinks were much cheaper in their restaurant.

Free parking, near by good food reasonably price . Federico is a great front desk staff.

Nothing met expectation for business trip

Location close to airport, good shuttle service, reasonably priced.

the staff! everyone was helpful and friendly. Ramon the van driver is a great guy.

Heavy traffic, low flying airplane noise, poorly designed bath, no chairs on balcony, older and in need of extreme renovation.

close to the airport

I liked that it was close to the airport and had a shuttle that ran 24 hours a day.

No free breakfast in the morning.

It is clean

I asked the emploee to wake me up but he did not do.

I did not like anything. I kept having issues with my room key, the shower made loud noises. Room service never showed up. No refrigerator or microwave...

Everything.... For the price of $116 per night I felt as if I was sleeping in a motel & not a hotel. I would never go back there.

Location.

Shower pressure was awful.

Rooms were clean

cheap, thin and old bed linens, old bathroom facilities, mini fridge was not working

Staff were very friendly. Was able to eat in the bar at a reasonable price although drink prices were expensive. I was in transit following my flight from UK so didn't use facilities as was exhausted. Left early after quick breakfast in restaurant on sunshine shuttle which picks up at hotel - my main reasons for staying here.

Drink prices! Also not sure about taxes, how did a $10 breakfast cost $12.43, didn't think tax was this high. Maybe that's why my evening meal seemed expensive and the drink wasn't as much as I thought. Didn't get a bill with the breakdown but maybe I didn't hang about long enough!

they take me up at 10 o*clock for shopping. they bring me to the aeroport,where ican take the bus. whisout a car si that verry great and economic esspeccialy when you are alone.

Good choice of tv channels

If your room is facing the hotel next door you will struggle to sleep because the hotel next door has a very very loud air conditioning unit outside which is so noisey its unbelievable. Also the air con in the room is even more loud,so if the room is hot you cant cool it down without having to put up with noise

Rooms very comfortable and clean. Room service very quick to arrive.

Electricity was off when I arrived which caused problems with check in and so had to wait over half an hr to be allocated a room. Internet doesn't work in rooms, so you have to sit in lobby to get a connection.