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Ala Moana By LSI
410 Atkinson Drive, Downtown Honolulu, Honolulu, HI 96814 – Show map
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118 properties in Honolulu
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153 verified reviews
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Ala Moana By LSI's staff speak: Spanish, English
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Outdoor Pool, Sun Deck
Fitness Center, Nightclub/DJ
Food & Drink
Free! WiFi is available in some hotel rooms and is free of charge.
Free! Wired internet is available in some hotel rooms and is free of charge.
Free! WiFi is available in the business center and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
24-Hour Front Desk, Currency Exchange, Tour Desk, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Shops (on site), Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Ala Moana By LSI accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in at the front desk of the Ala Moana Condo Hotel, a valid government-issued photo ID and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that your credit card will be charged in full at time of booking and will be shown as Luxury Suites International-Las Vegas.
Daily housekeeping services by LSI-contracted employees are provided between 10 am-3 pm.
Units rented through Ala Moana by Luxury Suites International are individually owned and maintained by a 3rd party agency.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 153 reviews
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Price, location, access to my needs.
Room was comfortable
Sink wouldn't drain.
Asked for one bed. Got two
Location, wifi, bed&pillows
I could hear the neighbour enter and leave their appartment clearly. So loud it sounded like they were trying to open my door. I think because i was in a corner room. Never experienced it on other stays.
Located right off of Waikiki beach, the hotel has a sky bridge to the Ala Moana Mall, which offers a vast number of shops and food places.
At the check-in we were told, that the room was not part of the hotel, but owned privately and run by separate company - so if we would encounter issues (maintenance, housekeeping and such) , we'd have to call a service number to get it addressed ... While booking, it seemed to just be one of the hotels rooms.
Location, Room size, Gym, Lobby - roomy and plenty of chairs, laundry, beds, view etc
Check in/out time - long que, Getting on elevator - sometimes,
The room was very well decorated with a comfortable bed and dark curtains. The view was tremendous.
The internet service was spotty the first day and non existent the second day.
Convenient location close to beach/park and shopping. Plenty of places to get good food.
Room was ok but as it is a private owner room the hotel is basically hands off, I prefer the hotel service.
everything was fine as far as the room
coffee pot wasn't cleaned. still had old coffee grounds inside. didn't care for the 55 dollar incidental charge. or the fact that if anything was needed for the room, there was nobody on site to provide it. towels, pillows etc. luckily, it never came into play.
Location is great.
There are hidden costs like 20 dollars a day service fee. Hotel reception told us that there won't be daily cleaning lady which gave us insecurities about comfort in unit. Can't call reception for service.
if you book through booking.com you will most likely be booked into luxury suites. this is a private group of rooms in the hotel that are managed by a company in Las Vagas. the actual hotel will only check you in, you cannot charge anything to you room. you have to call a separate phone number before 11am if you need extra towels etc for the next day. i.e.; if you don't get all your towels /bathmats today you can't get more till tomorrow. we stayed 10 nights and did not get our sheets changed once, we often had no bathmat given to us. also you need to be careful of the small print and what type of room they guarantee, we request a king bed and got to small doubles. when we talked to them by phone in Vagas, they would not/could not change the room. this could also happen the other way around. over all not very good. due to the lack of help from the hotel and the fact that you can't talk face to face with anyone, we felt very isolated in the hotel.
The room was lovely - very well appointed, great view, and comfortable. Great location - right next to the mall and restaurants, also bus and trolley stops.
We did not realise we were not booking into a hotel room, but rather a privately owned condo. The check-in staff advised us that if we required anything at all, housekeeping etc we were to phone Luxury Suites direct. We were unable to book anything up to the room at all. Housekeeping did service each day however our sheets were not changed at all during our ten day stay. Towel quanities left in the room altered daily, nothing to wipe the kitchenette bench down with so I purchased cloths myself which were taken by housekeeping and not returned. Left a note, which was ignored. Would recommend caution when booking through LSI as they deduct your visa card immediately - we booked in January for a stay in June which meant we paid six months in advance, which all adds up to the cost of the holiday. Read the fineprint....No bar by the pool which was a disappointment.
Bathtub, TV, bed, wifi, valet parking
Long line at check in. Card worked in elevator about 25% of the time. Someone in the elevator would have to punch in everyone else's floor. Nice gesture but where's the security?
Comfortable and clean. Friendly and accommodating staff.
A personal problem: had difficulty climbing in and out of the tub, as it was quite deep.
Everything about the place.
Near Alan moana mall
We had an amazing view, the hotel is pretty much connected to the mall so shopping is made so much easier. Absolutely loved the Chinese restaurant on the 3rd floor. Best Chinese we've ever had. It must be the preferred hotel for plane crews as well as there are a lot of them there.
No telephones in the unit
towels were dingy white. no bath rug provided.
good view from higher floor; good value
Near to the convention center and the shopping mall
Not near the Waikiki area.
The room was very comfortable and had an ocean view for the same price as the hotel's local rate. There was a coffee maker, microwave, mini fridge, and wifi. Super close to the convention cente nd Ala Moana.
Check in took over an hour. Valet parking was full so I had to self park. Parking lot is terrible. The elevators were slow.
Gym access sauna in gym plantation cafe location next to shopping center location next to convention center
Pool closed at 6/sunset
The convince to everything
Parking was a big issue. We paid for parking for two days. But when we had to park there were safe parking stalls available. The parking attendant wanted us to double park in front of other cars and also against walls that wasn't safe.
The view from our room..
I was told that I was going to be charged for towels and anytype if room sevice due to getting a Luxury Suite, I didnt know I was getting that when I booked my reservations. I called the Luxury Suite hot line the manager said that I wasn't going to be charged if I needed more towels. So someone came to change out our towels, threw away our trash, & made our beds. Thanks to Luxury suites im guessing since the front desk person said that they dont do that when its a private own room, or maybe it was the person that owns that room..who knows! &Amp; the parking price is ridiculous! I will never ever stay there again! Confusing and over priced parking!!
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