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410 Atkinson Drive, Downtown Honolulu, Honolulu, HI 96814 – Show map
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117 properties in Honolulu
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159 verified reviews
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Ala Moana By LSI's staff speaks: Spanish, English
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Outdoor Pool, Sun Deck
Fitness Center, Nightclub/DJ
Food & Drink
Free! WiFi is available in some hotel rooms and is free of charge.
Free! Wired internet is available in some hotel rooms and is free of charge.
Free! WiFi is available in the business center and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
24-Hour Front Desk, Currency Exchange, Tour Desk, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Shops (on site), Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 159 reviews
Value for money
Show reviews from:
Between the Hawaii Convention Center and Ala Moana Shopping Center, this non-smoking hotel features 3 restaurants and a nightclub. Free Wi-Fi is included in all guest rooms.
Score from 128 reviews Good
On the Waikiki Trolley and bus routes, this Honolulu hotel is a 5-minute walk to Waikiki Beach. An outdoor pool and coffee bistro are on site.
Score from 491 reviews Good
Located less than a 5-minute walk from Waikiki Beach, this Honolulu hotel on the island of Oahu has free Wi-Fi and a 24-hour front desk. Each guest room features a private balcony.
Score from 273 reviews Very good
Featuring an outdoor swimming pool, this Honolulu hotel is a 5 minute walk to Waikiki Beach and Duke Kahanamoku Lagoon. On Ala Moana Boulevard, a private balcony is featured from all rooms.
Score from 561 reviews Very good
Location!! Next door to the mall so easy to drop shopping bags off during the day ;-) Last pick up / first drop off for shuttle to Waikele Suite on 33rd floor had good ocean views and was very quiet despite being opposite the lifts
In room internet hassles +++. Calls to LSI, the hotel and their internet provider. Eventually had to connect to adjacent room's internet which was weaker signal and connections seem unsecured.
We really enjoyed the friendly staff. We also liked that the mall is walking distance and that magic island was across the way.Thank you so much the Cruz Family from Oxnard Ca
The room had a broken faucet and not enough bath towels.
Nice facility with friendly staff. Room had microwave and fridge nice oceanside view Ala moana mall next to hotel
Location, too far from waikiki beach seedy bars located behind hotel, didnt seem to safe an area
the cleanliness, the restaurant on the top floor
Bed. Room decor. Privacy. Cleanliness. Location. Pool. Parking. View. Lotions were great. Room wasnt big but the space was very well distributed and it had everything you need for a quick romantic getaway. Gift shop downstairs had everything.
We tried getting shampoo, but didn't happen within the time frame we wanted. They were apologetic and offered to extend our stay. I really think this was a fluke, since we found most other supplies where we needed them and they were of high quality.
large room and ability to store groceries, would like to stay again for my next business trip in mid october 2014
The view was great!! Small room was fine for one traveler.
May coffee pot leaked
Cost too steep for kamaaina travel.
Price, location, access to my needs.
the view, bell staff, little micro & icebox.
Trash can needs to be bigger. They forgot to clean our room, so I had to use Kleenex being there was no T.P.
Room was comfortable
Sink wouldn't drain.
Asked for one bed. Got two
Location, wifi, bed&pillows
I could hear the neighbour enter and leave their appartment clearly. So loud it sounded like they were trying to open my door. I think because i was in a corner room. Never experienced it on other stays.
The room was lovely, and the small lanai had a wonderful view. The bed was comfortable.
Having to deal with mainland staff whose hours did not match up with ours here in Hawaii. When we arrived, they were already off duty. I left them a message requesting a later checkout time. They never returned my call, so i called again the next morning at 8:30 a.m. our time, and they were very inflexible and certainly did not treat me with aloha.
Located right off of Waikiki beach, the hotel has a sky bridge to the Ala Moana Mall, which offers a vast number of shops and food places.
At the check-in we were told, that the room was not part of the hotel, but owned privately and run by separate company - so if we would encounter issues (maintenance, housekeeping and such) , we'd have to call a service number to get it addressed ... While booking, it seemed to just be one of the hotels rooms.
Location, Room size, Gym, Lobby - roomy and plenty of chairs, laundry, beds, view etc
Check in/out time - long que, Getting on elevator - sometimes,
The room was very well decorated with a comfortable bed and dark curtains. The view was tremendous.
The internet service was spotty the first day and non existent the second day.
Convenient location close to beach/park and shopping. Plenty of places to get good food.
Room was ok but as it is a private owner room the hotel is basically hands off, I prefer the hotel service.
everything was fine as far as the room
coffee pot wasn't cleaned. still had old coffee grounds inside. didn't care for the 55 dollar incidental charge. or the fact that if anything was needed for the room, there was nobody on site to provide it. towels, pillows etc. luckily, it never came into play.
Location is great.
There are hidden costs like 20 dollars a day service fee. Hotel reception told us that there won't be daily cleaning lady which gave us insecurities about comfort in unit. Can't call reception for service.
if you book through booking.com you will most likely be booked into luxury suites. this is a private group of rooms in the hotel that are managed by a company in Las Vagas. the actual hotel will only check you in, you cannot charge anything to you room. you have to call a separate phone number before 11am if you need extra towels etc for the next day. i.e.; if you don't get all your towels /bathmats today you can't get more till tomorrow. we stayed 10 nights and did not get our sheets changed once, we often had no bathmat given to us. also you need to be careful of the small print and what type of room they guarantee, we request a king bed and got to small doubles. when we talked to them by phone in Vagas, they would not/could not change the room. this could also happen the other way around. over all not very good. due to the lack of help from the hotel and the fact that you can't talk face to face with anyone, we felt very isolated in the hotel.
The room was lovely - very well appointed, great view, and comfortable. Great location - right next to the mall and restaurants, also bus and trolley stops.
We did not realise we were not booking into a hotel room, but rather a privately owned condo. The check-in staff advised us that if we required anything at all, housekeeping etc we were to phone Luxury Suites direct. We were unable to book anything up to the room at all. Housekeeping did service each day however our sheets were not changed at all during our ten day stay. Towel quanities left in the room altered daily, nothing to wipe the kitchenette bench down with so I purchased cloths myself which were taken by housekeeping and not returned. Left a note, which was ignored. Would recommend caution when booking through LSI as they deduct your visa card immediately - we booked in January for a stay in June which meant we paid six months in advance, which all adds up to the cost of the holiday. Read the fineprint....No bar by the pool which was a disappointment.
Bathtub, TV, bed, wifi, valet parking
Long line at check in. Card worked in elevator about 25% of the time. Someone in the elevator would have to punch in everyone else's floor. Nice gesture but where's the security?
Comfortable and clean. Friendly and accommodating staff.
A personal problem: had difficulty climbing in and out of the tub, as it was quite deep.
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