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410 Atkinson Drive, Downtown Honolulu, Honolulu, HI 96814, United States of America – Show map
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121 properties in Honolulu
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151 verified reviews
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Ala Moana Hotel's staff speaks: English
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Outdoor Pool (all year), Sun Deck
Fitness Center, Spa
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 20 per day.
Private parking is available on site (reservation is not needed) and costs USD 25 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Non-smoking Rooms, Family Rooms
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 151 reviews
Value for money
Show reviews from:
Located across the street from Waikiki Beach and offering a full-service spa, this Honolulu hotel provides rooms featuring traditional Hawaiian décor and views of the ocean, mountains, or city.
Score from 1010 reviews Good
Featuring a full-service spa and a beautiful outdoor pool facility with dining service, this towering luxury hotel is a less than 5-minute walk from the beach. Free Wi-Fi is available.
Score from 333 reviews Excellent
This 100% smoke-free, 5-star Hawaii resort is across the street from Waikiki beach and features 5 restaurants, as well as the on-site Royal Kaila Spa.
Score from 442 reviews Good
Across the street from Ala Moana Shopping Center, this Honolulu hotel features a nightclub and outdoor pool with large deck. Ala Moana Beach Park is a 5-minute walk away.
Score from 255 reviews Good
Bed too soft.
Upon check-in there was a line and people at the front wasn't attentive and moved at a snail's pace
I appreciated the personal accommodation and friendly staff who were so willingly to work with us there was such a big group ut they handle us with such delightful care I'm sure we will be back and our friends too. Big Mahalo to all.....
Nothing at this hotel was extraordinary or special.
Housekeeping did a good job in cleaning and replacing items needed such as soap, coffee, etc. Valet people were exceptional - always smiling, courteous as they literally ran to get the car. They opened the car door with a smile and treated us as if we were VIPs and we weren't.
I thought the front desk clerk could've been more pleasant when we checked in. Seemed very tired - as if we were checking in at a bad time, didn't smile, spoke as if words were rehearsed.
Very close to large mall, public transportation and trolley. Tours can be arranged in lobby, with pickup at the side of the hotel.
Convenient location to the mall
Check in time too long
Everything was good from the time I arrived to the time I left. Thank you.
Great location, easy to get to from airport and close to Ala Moana Mall, bus terminal and trolley services into Waikeke. Checking in and out was quick and easy as staff friendly and efficient. Room very clean. Overall a great stay.
No kettle in room and no filters for the coffee machine. No Complimentary water bottles in the fridge upon arrival. Only two mugs for three guests.
Location was excellent if you want to visit Ala Moana Mall or Downtown Honolulu. Good for a 1 night stopover.
The room was very small and the pillows where thin and uncomfortable. The partial 'ocean view' was technically correct although most of the view was of the Mall parking lot.
Very close to convention centre and Ala Moana shopping centre.
Wi fi rather patchy.
Location close to Ala Moana shopping centre, Access is through the ramp which may not easy if you have walking difficulty. Room of big improvement.
Requested king bed in quiet position - got twin bed with tired mattress, fridge and other machinery noise is much noisier than offices I visited nearby. Be very careful not to go higher floor as the broadcast tower - antenna is right above you. The Receptionist is not willing to listen anything what she hears, her aim is to complete the transaction as quickly possible. No staff and no guide map in the hotel so you need to ask another guest where to go.
We were able to check in early as our flight arrived from Australia in the morning, It was good not to have to wait till the afternoon... Excellent location for shopping... Staff were helpful and friendly... Room was comfortable...
Breakfast was disappointing as many of the choices displayed were empty and not refilled in the 30 minutes we were eating...
Excellent Service! Employees make honest efforts to accommodate my special needs.
All different levels of staff that I met, kind, courteous, and very professional.
None at the moment
Close to the Ala Moana Shopping Mall
Close to shopping center. Nice lobby.
Room was small, dated.
Great location, excellent service
Came to town during Arashi Concert, crowded and hard to find rooms when I extended my trip
Ease of shopping. Great restaurants at Signatures and the chinese restaurant good too.
Was just a shame pool being renovated at time of our stay but was ok could still use it just not much space. Gym favilities looked great though. First guy that checked me in gave us a room with carpark view. Second guy that checked me in when I went back was really good and gave us the room I paid for on booking.com. in the end was good stay.
Good location, fridge, microwave, pool and gym The room we initially booked was very close to some onsite construction After 2 phone calls, we were shifted up 27 floors and received a free upgraded room We were very happy with that and the way it was handled, thank you 12 o'clock check out was very handy + the 1/2 hour use of a courtesy room was very helpful to refresh before our flight
Not 5 star but still modern The positives outweighed the minor minus's by a long way
The location next to the mall and beach..also staff very helpful and polite. Special mention for Samantha at reception..she upgrade me and my son to a double room and chexk in and checkout was a breeze.
Convenience to shopping centre Use of pool quiet rooms laundry facilities use of a room after check out
early check in proximity to shops
having to leave
only stayed one night (as headed to big island) so not much to say. was clean, comfortable and wifi worked well. we booked this hotel due to it's proximity to Ala Moana shopping centre- which was very convenient. (by the way, no H&M). good sushi place a few minutes walk away. 10 minute walk to beach area. FYI we were first time travelers to Hawaii and were very pleased that hotel had a service to hold our bags once we checked out so we could do some shopping. (works on a tipping service). but sure all hotels probably do this.
Close proximity to the mall and easy access to Waikiki and to the airport. Valet Parking was great and helpful, front desk was mediocre.
When my meal coupons were misplaced I went to the front desk and then my coach went to speak to them and no one was helpful.
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