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Property Highlights

Free WiFi

Places of Interest:

Albany City Hall (0.2 miles)
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Customers who viewed Hilton Albany also viewed:

Hampton Inn & Suites Albany-Downtown

hotel In the heart of downtown Albany, moments from the city's historical and popular attractions, this hotel provides a variety of modern and free amenities, in a central and convenient location.

Most recent booking for this hotel was yesterday at 16:33

Score from 69 reviews Excellent 8.6/10

74 State, an Ascend Hotel Collection Member

hotel This boutique New York hotel in Central Albany features a free hot breakfast each morning. Located a mile from the Albany-Rensselaer Amtrak, it provides rooms with a flat-screen cable TV.

Most recent booking for this hotel was yesterday at 16:50

Score from 92 reviews Wonderful 9/10

TownePlace Suites Albany Downtown/Medical Center

hotel Situated 6 miles from Albany International Airport, this all-suite hotel features an indoor pool and a contemporary fitness center. Private parking and Wi-Fi access are both free of charge.
Score from 14 reviews Excellent 8.7/10

Holiday Inn Express-Western Avenue University

hotel Less than 1 mile from the University of Albany, this Holiday Inn has a fitness center, an indoor pool, and features air-conditioned guest rooms with free Wi-Fi.
Score from 52 reviews Excellent 8.7/10

Newest reviews for Hilton Albany

  • Daphne
      Canada
    September 10, 2014

    Enjoyed the swimming pool.

    8.8

  • James
      United States of America
    August 27, 2014

    The food wAs good

    The room was no clean o dust rug stain

    6.3

  • Anonymous
      United States of America
    August 26, 2014

    Overall quality of the hotel and staff

    VERY overpriced for Bar Exam takers

    7.9

  • Anonymous
      United States of America
    August 24, 2014

    Nothing !

    They refused to provide access to a microwave. They front desk staff said, "we are out of microwaves!" What?My reservation was canceled by Hilton without my notification or authorization. During my stay the staff was mostly unfriendly. Most of them were completely not helpful and were not even trying to be helpful. The room facility and the room service food did not worth 1/3 of the price they charged for. The room price was inflated simply because of the ny state bar exam. This is my worst hotel experience!ever!!! If you don't have to stay here, don't!!! Never!!!

    3.3

  • Jamie
      United Kingdom
    August 19, 2014

    The location

    The service. Despite booking a double room with two beds we were given a room with a fold out bed and a cot. When we questioned why we had been given this room, we were told it was the only room available. This was a lie as when we complained we were given a double room and the porter who helped us move confirmed that the hotel was far from sold out. To make matters worse the room that we were given smelt very bad. The last occupant had obviously smoked in the room and the hotel had not bothered to air the room. When we asked why the room smelt so bad we were told that the hotel could not stop people from smoking. While this is true, the hotel should ensure that all rooms are clean before handing them over.

    3.8

  • Anonymous
      Canada
    August 3, 2014

    Location and value for money

    6.7

  • James
      United States of America
    July 27, 2014

    The staff were very gracious and helpful. Room was excellent and food in the Charter also excellent. The business center gentleman was such a host and provided us good visitor information which really made our day tour a success.

    bathroom floor could have been cleaner.

    9.6

  • Anonymous
      United States of America
    July 24, 2014

    Clean, bright hotel w/ good room amenities/layout Cheerful staff

    Room was too cold. Thermostat was o flimited help. Room price seemed slightly too high

    7.1

  • Terri
      United States of America
    July 9, 2014

    The beds were comfortable

    They double charged me and added a $50.00 incidental charge I finally had my money posted back into my account on Tuesday. The size of the bathroom was small and the tub was in poor condition

    4.2

  • Mark
      United States of America
    July 8, 2014

    Location was excellent when attending event at the Times Union Center. Restaurant in hotel was very good for both dinner and breakfast.

    No real problems yet. Some charges have been made to my credit card but then taken off again the next day. Hopefully this situation will correct itself by weeks end.

    8.3

  • Jordan
      United States of America
    May 27, 2014

    Nice bar and lobby.

    We forgot a toiletry bag in the bathroom. lost and found has no record of finding anything. My guess is housekeeping took it and all its contents. They say they cannot do anything else.

    5.8

  • George
      United States of America
    May 21, 2014

    we were told that my family (staying in separate rooms...one being a suite) would be on the same floor. We were there for my granddaughters college graduation.

    My daughter was put on the 2nd floor...while the other two rooms were on the 13th....which made it hard for us to visit with one another. She did not call to change rooms immediately as she does not have the big mouth her mother (myself) has! She was credited the $13. parking fee when we complained at checkout. She also did not have a refrigerator in the room....there was only 1 towel and all in all she did not get her monies worth. Her name is Nina DeMar and she stayed on May 17th (also to celebrate our 50th wedding anniversary)...so it became difficult to get back and forth between rooms without the elevator ride. Thank you for asking my opinion. Patricia DeMar

    7.9

  • Tonya
      United States of America
    May 20, 2014

    The pillows were comfortable! The guy from room service was excellent!

    Parking garage

    7.9

  • Yabing
      New Zealand
    April 23, 2014

    Location is good, room is comfortable

    7.5

  • Heinz
      Switzerland
    April 20, 2014

    Hotel was in the midle of the Town. Close to the local Attractions.

    Breakfest buffet was not available. Answer was, stuff did not prepare it today. We were there on a Saturday, strange... Cereals where handed out in plasic boxes like you get them in one star motels. Was not Hilton like.

    7.5

  • William
      United States of America
    April 3, 2014

    All but one staff very appropriate and friendly. The place was attractive.

    Sheets on the bed were dirty. Room temperature was difficult to control. It was way too hot. Tomato soup over sweet but I guess that's just a personal thing. And more funny than an issue, the elevator went the wrong way when pressing for the pool level from the lobby. Food was bad. Room wasn't equipped very well.

    7.1

  • Mohamed
      Bahrain
    March 24, 2014

    Extremely nice staff, location is superb and rooms are really spacious.

    Pricey

    9.2

  • James
      United States of America
    March 4, 2014

    Not much

    Unprofessional front desk staff. No help with internet log on problems. Cold pool/filthy spa. No showers/changeroom in pool or gym area. Dirty linen cart in hall late at night. Awkward parking arrangement/parking fee. Poor sound isolation between rooms. No control of heat in rooms.

    4.6

  • Anonymous
      United States of America
    February 27, 2014

    I stayed there for the bar exam. It was close to the convention center and it was easy to get from the train station (there was a shuttle car too). The staff, especially the one working in the lounge were very nice. It was so very convenient to have snacks and light food in the lounge at all time as well as a fridge in the room.

    9.6

  • Lauren
      United States of America
    January 27, 2014

    The woman at check in was extremely friendly and happy.

    The booking was put on my credit card but not under my name which was frustrating.

    9.2

  • Morgan
      United States of America
    January 14, 2014

    Very nice and comfortable

    It was loud. I could hear everything going on in surrounding rooms and in the hallway.

    8.8

  • Michael
      United States of America
    January 3, 2014

    Room was very clean and the food from room service was very good.

    10

  • Brian
      United States of America
    October 23, 2013

    Staff was super friendly and accomadating. Amenities were excellent, great place to stay.

    When I booked, I stated that I needed a feather free room. It was not ready when we checked but housekeeping was called while we were checking in to clear a room. When we arrived, room still filled with down products, needed to re-call housekeeping to remove those items.

    9.6

  • Colleen
      United States of America
    October 22, 2013

    The room and the view from the room. Also the shuttle service!

    There was not enough seating in restaurant for groups of six or more.

    7.9

  • Anonymous
      United States of America
    September 29, 2013

    the rooms are large and have had a recent upgrade in everything from the beds to the soaps.

    having a parking fee on top of an expensive room - seems a bit cheap on Hilton's part.

    10

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