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Hilton Americas- Houston

hotel Featuring the largest convention space in the area and in the heart of downtown Houston only 2 blocks from Minute Maid Park, this hotel has modern amenities and accommodations.

Most recent booking for this hotel was yesterday at 23:12

Score from 267 reviews Excellent 8.7/10

Newest reviews for The Sam Houston Hotel

  • Tresa
      United States of America
    August 9, 2014

    The shuttle was wonderful and fast. The staff were friendly and helpful.

    The bar closed earlier than it was supposed to. We should have been notified of the wedding that was taking place that used the entire lobby and was loud. Room service was said to take only 16-20 and ended up taking 45 minutes!! We weren't able to eat the food because it took so long and we had to go.

    8.8

  • Kevin
      United Kingdom
    August 6, 2014

    I handed in laundry and Italy was not sent off. This was on Friday. Unwashed clothing returned on Monday despite assurances over weekend that I would receive my clean clothes back. Poor show!!! Makes for a difficult following week when travelling with a bag of dirty washing. I would not recommend my staff to use this hotel on a business trip. No real concern and no solution offered to my situation.

    6.3

  • Ruby
      United States of America
    July 31, 2014

    We arrived 4 hours early for check in and the man t the front desk was very nice and very helpful! He checked with house keeping to make sure we got a room right away. We did not spend much time at the hotel but it was within walking distance to many bars and resturaunts and the ball park (which is why we were there).

    Nothing bad to say.

    9.2

  • Briyida
      United States of America
    July 21, 2014

    The bed was nice.

    I didn't like that there was no refrigerator in room.

    9.2

  • Joel
      United States of America
    July 20, 2014

    clean and comfortable beds

    the valet price for vehicle was extremely expensive. wish the room had a fridge

    9.2

  • Febi
      Nigeria
    July 14, 2014

    I like the Hotel,the location,the Staffs,the Environment, and Their services.

    There was no Refrigerator inside my room,and I found it difficult to preserve some of my items. They got spoilt. The Wifi network was not stable

    9.2

  • Matthew
      United States of America
    July 7, 2014

    $100 for a 4 star hotel. The bed was probably the most comfortable bed I have ever slept on in my life and the pillows matched. The bathroom was very nice. The coffee maker was a kuerig and was the best complimentary hotel coffee i've ever had. The complimentary shuttle was very convenient and the driver was very nice. The lobby was modern and clean. The tv was inset with the wall. They placed me in a room at my request, facing west. They gave me a late check out when i was running behind. Awesome hotel and if I can get another good deal, I will definitely stay again!

    -No ice machine -No vending machine, therefore pushing the mini-bar options which are more expensive. ($6 for a small bag of less than a dozen, quarter sized chocolate chip cookies) -Did not provide enough sugar and creamer to go along with the coffee and when I requested more I was told i would receive it outside my door by the following morning, but never did.

    8.8

  • Anonymous
      United Kingdom
    July 7, 2014

    Located next to a metro station, very comfortable and clean rooms.

    We asked for a taxi to be arranged for an early morning airport run which didn't turn up though the woman at the desk in the morning was helpful and rectified the error.

    8.3

  • John
      United States of America
    July 7, 2014

    Courtesy car was convenient, location was within walking distance to many venues.

    Housekeeping was a little stingy with the towels, too many homeless across street at mission after dark. Roof access would be nice as a smokers area.

    7.5

  • Ryan
      United States of America
    July 3, 2014

    Convenient location to the the theater district. Room was small yet intimate.

    Staff seemed not to care about the details.

    6.7

  • Richard
      United States of America
    July 2, 2014

    Great decor, very comfortable and fashionable room. Bed was extremely comfortable. I was booked in a handicap accessible room and the bathroom was great! Walk in shower, large, clean.

    The surrounding neighborhood is not excellent, but the location being just a 5-minute walk from Minute Maid Park was great.

    9.2

  • Michael
      United States of America
    July 1, 2014

    Breakfast was decent, didn't eat anything else at hotel. Bar was dead Friday night but jamming after the game on Saturday. Used the free shuttle to go to other bars. But plenty of bars near hotel to walk to. Great price for the location and ammenities.

    7.9

  • Jose
      United States of America
    June 29, 2014

    Excellent location , Rooms were very clean

    Parking is terrible and way to pricy . Staff could not give you information regarding parking near the hotel . Arrived at 4 p.m. and no rooms were available even though check-in is 3 p.m.

    7.9

  • Elaine
      United Kingdom
    June 27, 2014

    Staff very helpful. Assisted us arranging trips, pick up from the airport etc. the complimentary shuttle that runs in the downtown area is great - especially if it rains. Which it did during our stay! Also was my husband's 50th while we were there and they gave him some chocolate coated strawbs - very nice.

    Nothing negative

    9.6

  • Anonymous
      United States of America
    June 24, 2014

    The location and the vibe of this hotel were amazing for a weekend get away for myself and my fiancé. The shuttle to anywhere downtown was very convenient, and the staff did their best to be sure our room was away from the guests staying in the hotel celebrating a large wedding. The bar was very nice on the first floor.

    The valet was very expensive so we chose to find parking elsewhere.

    9.2

  • Stephanie
      United States of America
    June 24, 2014

    The room looked nice and was clean The bed was comfortable

    Only valet parking available. they should tell you this when you make your reservation. The window in the room was broken and taped up with duct tape. There was no fridge to keep beverages cold. Mini bar included 2 bottles of Voss water and some fancy labeled peanuts. That was it. I was expecting something a little more "4 star"

    3.8

  • Patrick
      United States of America
    June 23, 2014

    Most everything, including free shuttle services to local area.

    It was kind of unusual not to have an ice machine, but was not a deal breaker.

    9.2

  • Du
      United States of America
    June 19, 2014

    I like this hotel due to it 'a comfortable , clean

    Parking

    10

  • Keith
      United States of America
    May 10, 2014

    Location, Front Desk Staff, Room

    The room rate was very high due to the otc conference. Crazy high rate, but I was lucky to get the room. 108,000 people attended otc.

    7.1

  • Sylvia
      United States of America
    April 28, 2014

    like the location close to Minute Maid and transportation provided by hotel to and from the ball park because that was our reason for coming to Houston Comfortable bed....nice view....nice and quite hotel

    Had knee replacement surgery few weeks back and didn't like that there wasn't ice machine available on any floor Valet parking was expensive glad that we stayed only ONE night

    7.1

  • Vanessa
      United States of America
    April 27, 2014

    The hotel was very comfortable, clean, and perfect location in downtown Houston. We will definitely be back.

    Nothing to complain about

    10

  • Joan
      United States of America
    April 23, 2014

    good staff

    two beds was not provided.rooms service plates were not remove for two nights

    7.9

  • Tammy
      United States of America
    April 20, 2014

    The staff was extremely helpful and gave us amazing service. They answered all of our questions and then some. The bed and linens were excellent. The lobby was beautiful.

    I felt the valet parking was a little overpriced. What was described as a mini-bar was a couple of bottles of water on the desk in the room. The bar was also closed during our stay.

    8.3

  • Hamrakuli
      United Arab Emirates
    March 28, 2014

    Staff

    Prices

    6.7

  • Anonymous
      United States of America
    March 25, 2014

    1st room became very wet when temp. Was above 65. Very noisy due to 2 parties. 2nd room, due to noise issues, a/c did not work and water in bathroom was broken.

    5.4

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