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Newest reviews for Aloft Jacksonville Airport

  • Sonja
      United States of America
    August 19, 2014

    The location was good for restaurants and shopping.

    Bed was very uncomfortable and air conditioning extremely noisy. Light was burned out in shower. Don't expect to be rested for travel the next day, especially of driving.

    5.4

  • Anonymous
      United States of America
    July 30, 2014

    Staff was courteous and willing to help me in what I needed to make stay comfortable.

    Changed rooms three times within 4 hours due to AC problems. Last room stated out good but would not go below 74 then in morning started to go up. Staff stated they were changing them out but was a pain to move bags. Manger did reimburse half the cost but should have been reimbursed for full stay. Hotel and staff were great and would stay again but not AC not working, especially in Florida heat.

    5.4

  • Keith
      United States of America
    July 25, 2014

    Nicely updated facility, great value for the money.

    Elevator was out of service carried bags to top floor. Under staffed at arrival time. Elevator was fixed by the next morning

    9.2

  • Linda
      United States of America
    July 24, 2014

    the style of the hotel and close proximity to shopping & restaurants

    7.9

  • John
      United States of America
    July 20, 2014

    room style was very cool lounge was very cool also- felt very social there

    room lighting bad- needed more spots instead of overhead fluorescent - same with bathroom - tick. LED's are better and cheaper(in long run) also bed was surprisingly hard

    8.8

  • Anna
      United States of America
    July 1, 2014

    Upon check-in I was told they needed a credit card but it wouldn't be charged because I had already paid. After arriving home from our trip I was then charged $150. to my account for incidentals. I found out that it would be credited back but may take up to 7 days!!! I've stayed at many Resorts and hotels and never have I had one charge my account $150. and hold it for up to 7 days for no reason at all. I will never stay with this chain again!

    4.6

  • Magdalena
      United States of America
    July 1, 2014

    We love the Aloft Jax and go there when we are in town. The beds and comfortable, the decor is hip and the location is quiet but most importantly, the staff is THE BEST. It got a little busy one morning while I was buying breakfast and because I waited for my tater tots for about 10 mins, they graciously gave me my breakfast free of charge.

    Loved everything :)

    8.8

  • Martin
      United States of America
    June 29, 2014

    Location

    Wifi was slow.

    9.2

  • Theanna
      United States of America
    June 17, 2014

    I liked location and the many things to find close by, nice pool, I did not like that I had to go down to the lobby to get ice, my bed was never made, and when I spoke with the desk clerk she was rude every time I spoke with her, ( only one of them) but both days she had a bad attitude! One of my room keys would not work and she was rude to me about it! Really!

    7.1

  • Christopher
      United States of America
    June 17, 2014

    shower leaked all over the floor

    7.5

  • Margaret
      United States of America
    June 10, 2014

    The modern space, the shower was nice. The coordination of patterns was easy on the eyes.

    The room was small, wish the settee was not under the TV, couldn't watch TV unless you got in bed. I had no idea there were places to sit by the pool table until the next morning. Couldn't see because of wall.

    8.3

  • Barbara
      United States of America
    June 2, 2014

    Location and design and comfort of the room. Toiletries provided; business center, fitness center, pool. Points earned as a SPG member. Thank you again.

    The wall needed a little repair but this did not adversely affect my comfort level in the room; acceptance of pets but I was assured that the rooms were bombed after each guest pet departure.

    8.3

  • Hampton
      United States of America
    May 29, 2014

    Staff was super helpful and friendly, room was very comfortable. Places for eating were close by.. I really enjoyed my stay there. Look forward in staying again. Very pet friendly place.. Good all around

    Cell Phone wouldn't pick up a signal very well in the room

    9.2

  • Mary
      Japan
    May 27, 2014

    Beautiful place.. Very comfortable..

    9.6

  • Anonymous
      United Kingdom
    May 22, 2014

    Clean, quiet and comfortable room; convenient for the airport.

    10

  • Dennis
      United States of America
    May 19, 2014

    Water was not hot enough for the shower.

    7.5

  • Anonymous
      United States of America
    May 6, 2014

    Mattress pad was badly stained and showed through the sheet. Lighting was very dim. Had to go to lobby for ice. Decor in room was dreary.

    7.5

  • Douglas
      United States of America
    May 4, 2014

    Danielle was great

    Leaking shower

    9.6

  • Condredge
      United States of America
    April 8, 2014

    everything

    nothing

    10

  • Kathy
      Canada
    February 28, 2014

    Very unique, chic, futuristic rooms - FUN style. Very quiet , great comfy beds, lobby and grounds beautiful and well maintained. Certainly a nice change from the standard motel rooms. Would love to stay at more of these hotels.

    10

  • Deborah
      United States of America
    February 27, 2014

    Very strange smell...didn't feel comfort able

    6.3

  • Anonymous
      United States of America
    February 26, 2014

    The hotel was nice.

    The bed was soso. There are a lot of complaints on here about cleanliness, but I think that the bathroom tiles are just a bad design. They are most likely clean, but they had water spots, which made them appear dirty. However, it didn't look like my room had been vacuumed.... Other wise, it was a nice room and i enjoyed my stay.

    7.1

  • Chiquita
      United States of America
    February 18, 2014

    I love this hotel! Amazing and very clean and modern. I really loved the location and I'm from Jacksonville but it felt like I was somewhere totally different.

    No free breakfast.

    10

  • Walter
      United States of America
    February 15, 2014

    Room was extremely small. Requested a handicapped accessibility room. Barely had room to manuever. Asked about another room and we were told none were available. Most hotels have designated rooms that actually have a handicapped sign on the door. Not this room. I felt the front desk was too lazy to give us different room. There is no way this hotel was fully booked. It was empty in thelobby and parking lot. I would think twice about using this chain again or recommending it

    5

  • Allen
      United States of America
    January 10, 2014

    The area had familiar shops and stores

    The room was too small for the money. No microwave or iron

    4.6

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