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751 Skymarks Drive, Jacksonville, FL 32218, United States of America – Show map
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77 verified reviews
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Aloft Jacksonville Airport's staff speaks: English
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Outdoor Pool (all year), Sun Deck
Pool Table, Fitness Center
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
One child under 3 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 77 reviews
Value for money
Show reviews from:
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This Jacksonville hotel is next to the St. Johns River and a 5-minute walk from shops and dining options at Jacksonville Landing. Guests can enjoy a rooftop swimming pool and hot tub.
Score from 166 reviews Very good
Modern Style. New Look from other hotels. Great Location.
Need some cosmetic work. Clean room but stains on shower walls and shower gel/shampoo dispensers
Staff seemed to want to help! Neat room design, but small! Shuttle was good Close to great food places and shopping! Bar had only a small selection of beer
Rooms Smelled bad! Elevator smelled bad! Front desk computer system went down and could not make keys Shampoo and Body wash dispensers in shower, yuck! Teen Birthday (40) 13 yr olds, party in the lobby night of Ga/FL game ,beside bar, not good! No bell Hop! Awful luggage carts!
I really enjoyed the proximity to River City and the airport. The added bonus of the airport shuttle added to the hotels convenience.
the room was very nice and the staff was extremely friendly.
the bathroom door would not shut. no complimentary breakfast.
I absolutely Love how the staff all have up beat out going personalities, and they all seem to genuinely love their jobs and are willing to go out of their way to make you stay as perfect as possible!!!!
The fact that I had to leave!!!!
Everything! Spacious room, modern decor, best shower ever! Very comfortable! Great amenities in the lobby for drinks, breakfast snacks etc.
The European architecture and decoration are very well implemented. The airport transportation is efficient. Some people would like the proximity of a major shopping center.
The Room is good
walking distance to all shopping and entertainment
The location was good for restaurants and shopping.
Bed was very uncomfortable and air conditioning extremely noisy. Light was burned out in shower. Don't expect to be rested for travel the next day, especially of driving.
The room air conditioner is very loud
Staff was courteous and willing to help me in what I needed to make stay comfortable.
Changed rooms three times within 4 hours due to AC problems. Last room stated out good but would not go below 74 then in morning started to go up. Staff stated they were changing them out but was a pain to move bags. Manger did reimburse half the cost but should have been reimbursed for full stay. Hotel and staff were great and would stay again but not AC not working, especially in Florida heat.
Nicely updated facility, great value for the money.
Elevator was out of service carried bags to top floor. Under staffed at arrival time. Elevator was fixed by the next morning
the style of the hotel and close proximity to shopping & restaurants
room style was very cool lounge was very cool also- felt very social there
room lighting bad- needed more spots instead of overhead fluorescent - same with bathroom - tick. LED's are better and cheaper(in long run) also bed was surprisingly hard
Upon check-in I was told they needed a credit card but it wouldn't be charged because I had already paid. After arriving home from our trip I was then charged $150. to my account for incidentals. I found out that it would be credited back but may take up to 7 days!!! I've stayed at many Resorts and hotels and never have I had one charge my account $150. and hold it for up to 7 days for no reason at all. I will never stay with this chain again!
We love the Aloft Jax and go there when we are in town. The beds and comfortable, the decor is hip and the location is quiet but most importantly, the staff is THE BEST. It got a little busy one morning while I was buying breakfast and because I waited for my tater tots for about 10 mins, they graciously gave me my breakfast free of charge.
Loved everything :)
Wifi was slow.
I liked location and the many things to find close by, nice pool, I did not like that I had to go down to the lobby to get ice, my bed was never made, and when I spoke with the desk clerk she was rude every time I spoke with her, ( only one of them) but both days she had a bad attitude! One of my room keys would not work and she was rude to me about it! Really!
shower leaked all over the floor
The modern space, the shower was nice. The coordination of patterns was easy on the eyes.
The room was small, wish the settee was not under the TV, couldn't watch TV unless you got in bed. I had no idea there were places to sit by the pool table until the next morning. Couldn't see because of wall.
Location and design and comfort of the room. Toiletries provided; business center, fitness center, pool. Points earned as a SPG member. Thank you again.
The wall needed a little repair but this did not adversely affect my comfort level in the room; acceptance of pets but I was assured that the rooms were bombed after each guest pet departure.
Staff was super helpful and friendly, room was very comfortable. Places for eating were close by.. I really enjoyed my stay there. Look forward in staying again. Very pet friendly place.. Good all around
Cell Phone wouldn't pick up a signal very well in the room
Beautiful place.. Very comfortable..
Clean, quiet and comfortable room; convenient for the airport.
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