Aloft Phoenix Airport (菲尼克斯机场雅乐轩酒店)    

The location, proximity to airport, room set up.

The room temperature was hard to control. Got cold, then hot and air blew on one side of the room.

Design of room; politelyness of staff

Water too soft; soap hardly gets off.

The location , user friendly but a bit noisy

The beds were hard as rocks! And lots and lots of noise .

Convenience to airport and free shuttle service

Set up of the room

No microwave in room

Design of Public and Private Space. Proximity to Airport. W Affiliation (SPG Points). Airport Shuttle. Free WiFi.

Proximity to any local attractions whatsoever. A bit pricey for what you get.

The room was designed well. Blinds blacked out the light, air conditioner worked, shower was great, bed and pillows comfy, and lots of waist high flat surfaces for opening a bag and rummaging through it.

Not a thing!

The whole set up.

Not enough nessecities available for purchase( tooth brush w/ tooth paste)

The hotel was clean and user friendly. They have a REAL breakfast as well as "comfort" food. The staff was courteous and helpful.

Good customer service. Excellent decor. Good facilities in room and in foyer.

Acess to car parking not well signed

Location ... near airport and light train. Well appointed.

Modern design

Noisy, noisy, noisy--room was above the lounge that played music all night long--even though no patrons were in the bar! I called the desk to say that my room was too loud to sleep in. Next morning I said that I was moving to a hotel where I could sleep. I was never even offered another room at Aloft. I was then told I would have to pay for my one night's stay in cash and could not be provided with a receipt since I was not staying for the full three nights that I had booked! What? ! ! !

The atmosphere of the hotel.

The size of the rooms, and disorganization of bookings.

The bathrooms are set up well and very cool.

Tough place to get into. Not much around-felt very isolated and it was noisy with the trains. Not a very warm atmosphere-contemporary can be warm if done nicely.

This is a great little hotel! By little, I don't mean small, it's that they aim to give you a very comfortable stay in a nice place with a cool atmosphere without any pretensions . Oh, and did I mention, It's a great value! I'm not sure what else is available near the airport in Phoenix, but the next time I'm there, I'll be puttin' my head down at the Aloft!

Noise level in room from street/auto/tram/train/planes. Too much to get any rest

Experiencing an ultra modern facility with a very unique and practical design.

you could include a simple breakfast

Price

Shuttle service and closeness to airport--price was very reasonable

Nothing--it was great

Love how convenient the location is. Facilities are great, and rooms are perfect! Loved the groovy feel of the entire hotel. Staff was friendly and helpful as well. I travel A LOT with my two dachshunds and it's so hard to find a hotel that accepts dogs. Aloft welcomes them with NO charge at all and with a cute little doggie package. Thanks again! Will definitely be coming back as I am in Phoenix a lot!

The wifi and the service on the television was a bit spotty and choppy. Other than that, nothing. =)

Funky atmosphere - nice lobby bar and pool table Proximity to airport and hire cars

Breakfast options quite poor

I loved the free transfers to/from airport plus to a fantastic breakfast location. They could not help us enough. Well done and if we ever in Phoenix again, we will be seeing you.

It would have rated 110% if they had a restaurant on site but that wasn't a bad thing as Ruby Tuesdays is right next door and the hotel is willing to transfer you to other restaurants that are close by.

The hotel was very clean and loved the design of the room. Beds were comfy. Shuttle to and from airport was a bonus. Staff was friendly and helpful. We would stay there again.

We know it's an airport hotel but it was pretty far away from town.

Very retro design, my older children that were with us loved it and so did we. Really liked the pool table next to the bar with alot of comfortable seating. The rooms were very clean and all the amenities were there. Would stay there again in a heart beat.

Would liked if the pool was enclosed but that is it!