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Pelham Hotel

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Newest reviews for Ambassador Hotel New Orleans

  • Tiffany
      United States of America
    August 26, 2014

    cheap good location

    remodeling dirty missed breakfast but went down only after a hour after it started. funky smell

    5

  • Anonymous
      United States of America
    August 26, 2014

    Everything. They are remodeling, but everything was fantastic and the staff was wonderful.

    9.6

  • Phillip
      United States of America
    August 7, 2014

    Except as noted below, nice room. The king bed was comfortable.

    4 o'clock check-in was delayed about 45 minutes because if a "linen issue." The room had no remote and the drawers were missing knobs/handles. The pull chain for the ceiling fan was broken.

    6.3

  • Neal
      United Kingdom
    August 3, 2014

    Location Mothers Cafe

    Nothing worth noting

    7.9

  • Jennifer
      United States of America
    July 30, 2014

    Hotel was nicely decorated and in a great location

    The bar/grill was closed the entire stay. I booked wanting this amenity in my hotel. The breakfast was never out when I left in the mornings. Requested a quiet room and did not get one. I had to switch rooms the 2nd night of my stay

    7.1

  • Aisha
      United States of America
    July 30, 2014

    Location and valet staff very helpful

    7.9

  • Michael
      United States of America
    July 27, 2014

    I loved the central location. When I return to New Orleans, I'll try to stay there.

    Pronouncing the name of the street was my biggest problem. There was no room service in the hotel.

    10

  • Penny
      United States of America
    July 25, 2014

    Repeated customers get some type of upgrades. Also my company set up discounted rates for out of state employees to stay for meetings and calling direct to hotel the price is much higher than book it or other web sites.

    5

  • Lg
      United States of America
    July 25, 2014

    We celebrated our 58th wedding there and everything was great the staff was very helpful enjoyed everthing.

    No dislikes.

    9.2

  • Mark
      United States of America
    July 24, 2014

    It is convienent. You can park your car right accross the street, in case you have personal or business items you do not want to bring to room. You have a lounge right next door with good sandwiches. Everything is close.

    10

  • Leward
      United States of America
    July 24, 2014

    My overall experience

    10

  • Adrienne
      United States of America
    July 24, 2014

    I liked the location the price is alright but I feel that wifi should be free or an option if the guest want wifi but this place charge for wifi and breakfast even if the guest don't want the service. When booking the room the hotel fail to mention the additional charges until we got to the hotel.

    The hidden fees to pay for breakfast and wifi even if you don't eat breakfast or use the wifi the guest is charged a $9.95 fee per day at check in for wifi and breakfast. The doors squeak and the wooden floors squeak too. The air condition didn't work in the room and the hotel didn't have any fans on deck to give us since the air wasn't working.

    8.3

  • Anonymous
      United States of America
    July 22, 2014

    Location Price All the rooms are different

    Hotel Staff is lacking in courtesy Continental breakfast is undesirable Slow Valet and Check in service

    7.5

  • Lanny
      United States of America
    July 22, 2014

    spacious room, bathroom was good.

    slow check in/out, air conditioning was loud.

    7.5

  • Nicole
      United States of America
    July 22, 2014

    Too much money for no upgrades, no complimentary internet or complimentary breakfast.... It's a boutique hotel I understand but too much money for it to not be nicer

    3.8

  • Chris
      United States of America
    July 20, 2014

    The wood floor had some type of

    wax on them. They were very slippery. I almost fell several times. Someone could get seriously hurt! The blinds on the door let in a lot of light at night. The floors creak loudly. We could hear everything from the room above and everyone talking in the hallway. We didn't sleep at all! The bathroom was very outdated and needed repairs. I was very disappointed in my stay.

    5.4

  • Julius
      United States of America
    July 20, 2014

    run run run!!! Roaches, mildew showers, and an old stench in the building

    ROACHES ON THE WALLS!!!!

    2.5

  • Aliya
      United States of America
    July 18, 2014

    Loved the style and how spacious the rooms were. Staff was very helpful

    No pool not that we normally would want to swim but it was raining that wouldve saved the day

    10

  • Steven
      United Kingdom
    July 17, 2014

    Room size and decor.

    Service charge should be clearly included in price.

    7.5

  • Anonymous
      United States of America
    July 16, 2014

    Great location. Walking distance to convention center and superdome. room was a nice size

    hotel smelled moldy. needs major renovations. rooms were not cleaned daily

    7.1

  • Christine
      United States of America
    July 15, 2014

    the location and the room.

    one front desk personal attitude was not nice.

    6.7

  • Terry
      United States of America
    July 15, 2014

    The concierge was extremely helpful and friendly as was the valet/bellhop. The housekeeping staff were always pleasant and smiling.

    The front desk staff were apathetic and did not follow thru with requests.

    7.9

  • Terri
      United States of America
    July 15, 2014

    Large comfortable rooms. Beds comfy. Staff helpful. Location excellent. Walking distance to quarter and warehouse district. Streetcar line steps from the front door. My only negative is the Lafayette side hallways were very small, carpet very worn and torn in places. Out hallway was very dark: painted 1/2 black and 1/2 very dark green. Staff did say they are in process of renovating. I would absolutely stay here again and would recommend to others.

    9.2

  • Anonymous
      United States of America
    July 14, 2014

    location was good

    walls and doors needed to be wiped down and looked dirty. picture in bathroom was moldy.

    5.8

  • Anonymous
      United States of America
    July 13, 2014

    Location

    service.I booked 2 rooms had different prices isn't understand that had to change rooms 3 times overall unhappy with s err device for the price I was charged.

    5

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