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485 5th Avenue, New York City, NY 10017, United States of America – Show map
Excellent location – rated 9.7/10! (score from 239 reviews)
Rated by guests after their stay at Andaz 5th Avenue.
|Andaz Large King Room|
|Andaz Extra Large View King|
|Andaz Loft King|
|Andaz Splash Suite|
|One Bedroom Balcony Suite||
|Two Bedroom Andaz Suite||
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550 properties in New York City
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239 verified reviews
They speak your language!
Andaz 5th Avenue's staff speaks: English, Greek
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Business Center
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 239 reviews
Value for money
Show reviews from:
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Score from 3667 reviews Good
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Score from 421 reviews Excellent
i got a free update of the room. the room was on the opposite side of the public library, which makes a perfect view. the location is very good, walkable distance to time square, and other shopping places. room is very big, and clean. very good wifi
Staff Decor Bathrooms Bed Pillows Room service
Doormen could be a little bit more friendly
Concierge went extra miles to find a doctor for our sick son.
Door person didn't care to open door for us even she saw us coming in with lots of bags in hand.
This was our second stay at this wonderful hotel, and once again it exceeded our expectations on every level. In advance of our arrival the concierge Elaine Spezio was amazingly helpful, helping with our upgrade, booking our transportation from the airport and booking a restaurant for 8 people for Saturday evening dinner. The purpose of our trip was to visit our daughter who is a student at NYU, and on arrival at the Andaz we found that the reception staff had colluded with her to surprise us by being there to welcome us--dressed as the Queen! Some hotels might have been sniffy about this but they got into the spirit of the thing. Rooms here are nothing short of fabulous; sleek and modern and with high ceilings and floor-to-ceiling windows so you get a lovely feeling of airy spaciousness. The shower has a myriad settings and outlets, even a footbath, which is a joy when you've been pounding the streets of Manhattan. Sumptuously comfy bed too. Great room service, everyone who works here bends over backwards to be of service; our chambermaid waylaid us to express concern that she had found a single earring in our room! Free coffee in the lounge, and free wi-fi everywhere. The location is unsurpassable, on 5th Avenue bang opposite the Library, everything easily accessible. Fab.
The lighting in the bedroom is limited, so reading can be difficult, although in the sitting room it's bright.
Friendly front desk staff, easy checkin, comfortable rooms, nice gym, free WiFi, upgraded on arrival. Definitely a great, independent-like experience for a Hyatt hotel.
A bit expensive when I stayed vs. value but a great hotel.
Friendliness of the staff Location Room
Would be great to have a kettle in the room. In hind site could have used the microwave! Tea bags!
Great Location, comfort room, simple lobby reception and services, good price.
Wonderful hotel with a very big room and a lot of complementary services. One of the best views of NYC, right on the public library!
The staff is amazing, the location is perfect, the room is spacious and comfortable
Great location, nice design.
For a high-end hotel, the staff service is not so good compared to other hotels of the same class.
Location, high ceiling room, excellent staff, complimentary mini bar n wine hour, comfort bedding, and foot bathtub
Complimentary wines at night, soft drinks. Staff helped on everything from dinner reservations to hailing taxi
fantastic location, beautiful and spacious room; ultra-mega-friendly staff; minibar with free nonalcoholic beverages; free drinks and wine-hour at lounge are also a very nice touch
quite expensive - however worth its price; also some window drapes would be nice as NY by night is just too bright
The staff. The terrace.
Location was perfect. Staff was extremely friendly and very helpful. Room was clean and modern. Especially loved the rain shower! So nice to have free snacks and beverages in the room. And complimentary coffee in the morning and wine in the evening. Paid a little more for the library view, totally worth it. Will absolutely stay here again.
The price is a bit steep but it is NYC...
I have stayed in many hotels around the world. My experience with hotels in Manhattan was somewhat disappointing - until my last visit. Andaz was excellent, in every aspects. I'll certainly be back.
Many Things - Room Size, Smart design with plenty of built-in space for clothes and storage, Hotel Service both friendly and knowledgeable, Centrally located within Manhattan, Complimentary in-room beverages and snacks were a hit with all of us, Power shades and blinds was a cool in-room feature.
Would have liked a door to separate the toilet and shower as we had two children in tow. Hotel restaurant menu was not to our liking but no worries as there are plenty of places to eat within walking distance.
With young children in tow and out first visit to the US we needed something in the heart of Manhatten and within walking distance of all the major sights. The Andaz certainly didn't disappoint. The service was excellent, the kitchenette facilities ideal for those with a young family and the 1 bedroom balcony suite on the 14th (highest and therefore quietest) suited our modern tastes perfectly. The children loved it and were unhappy to leave and asked if they could come back.
Not much. There is a certain minimalist openess to the suite and bathroom/restroom which may not be suited to everyone's tastes especially those with older children
Small, homey feel, friendly staff. Convenient. The included snacks, rinks, etc were really nice with the kids, the wine in the evening was great for the adults. We had a great stay.
Some very minor issues with lighting controls.
amount of space for a NYC hotel was remarkable every staff member seemed happy to be there our suite had a full size refrigerator which would be stocked with water and soda for no charge each day the location was central enough to go by a short taxi ride to SOHO, upper east side, etc. but it was in a pretty area in mid-town across from the NYC national library
Andaz suite was spacious- perfect for families with small kids. Sofabed was the comfy-est - so the kids say. Love the free mini-bar drinks and Nespresso. Staff were fantastic and so was the location.
Aircon was v cold in the living room yet warm in the bedroom.
Finding rooms that suit with 2 youngish kids can be difficult. The 'Andaz Suite' was perfect as we could put the kids to bed and close the adjoining door, allowing us to enjoy our evening in our own space. The sofa bed was huge and very comfortable. Rooms a great size and the bathroom too. Bonus of a small kitchenette with lots of complementary goodies. Finally...amazing staff and unbeatable location.
Great location. Clean, stylish and spacious room. Large floor-to-ceiling windows with electric black-out shades. King size sofa bed - beyond expectation! Very large and comfortable. Free, stable and fast WIFI. Free snacks and non-alcoholic drinks from mini-bar. Very kind and friendly staff (from the front desk to cleaner staff). Perfectly located, equipped and managed hotel!
No chairs on the balcony. No bathtub.
location, staff, rooms
at breakfast difficult to find a place as hotel guests compete for tables with business breakfast meetings
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