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Newest reviews for Andaz 5th Avenue

  • Mostafa
      United Kingdom
    August 26, 2014

    With young children in tow and out first visit to the US we needed something in the heart of Manhatten and within walking distance of all the major sights. The Andaz certainly didn't disappoint. The service was excellent, the kitchenette facilities ideal for those with a young family and the 1 bedroom balcony suite on the 14th (highest and therefore quietest) suited our modern tastes perfectly. The children loved it and were unhappy to leave and asked if they could come back.

    Not much. There is a certain minimalist openess to the suite and bathroom/restroom which may not be suited to everyone's tastes especially those with older children

    10

  • Merrick
      United States of America
    August 24, 2014

    Small, homey feel, friendly staff. Convenient. The included snacks, rinks, etc were really nice with the kids, the wine in the evening was great for the adults. We had a great stay.

    Some very minor issues with lighting controls.

    10

  • Anonymous
      United Arab Emirates
    August 17, 2014

    Andaz suite was spacious- perfect for families with small kids. Sofabed was the comfy-est - so the kids say. Love the free mini-bar drinks and Nespresso. Staff were fantastic and so was the location.

    Aircon was v cold in the living room yet warm in the bedroom.

    9.6

  • Fiona
      United Kingdom
    August 17, 2014

    Finding rooms that suit with 2 youngish kids can be difficult. The 'Andaz Suite' was perfect as we could put the kids to bed and close the adjoining door, allowing us to enjoy our evening in our own space. The sofa bed was huge and very comfortable. Rooms a great size and the bathroom too. Bonus of a small kitchenette with lots of complementary goodies. Finally...amazing staff and unbeatable location.

    Nothing

    9.2

  • Monika
      Poland
    August 15, 2014

    Great location. Clean, stylish and spacious room. Large floor-to-ceiling windows with electric black-out shades. King size sofa bed - beyond expectation! Very large and comfortable. Free, stable and fast WIFI. Free snacks and non-alcoholic drinks from mini-bar. Very kind and friendly staff (from the front desk to cleaner staff). Perfectly located, equipped and managed hotel!

    No chairs on the balcony. No bathtub.

    10

  • Jeroen
      Netherlands
    August 12, 2014

    location, staff, rooms

    at breakfast difficult to find a place as hotel guests compete for tables with business breakfast meetings

    8.8

  • Mohamed
      Bahrain
    August 9, 2014

    the location the value for money the contemporary design friendly customer service

    room cleaning service was not to standard

    9.2

  • Anonymous
      United States of America
    August 2, 2014

    The staff were beyond professional and helpful. Wonderful stay!

    9.6

  • Anthony
      United Kingdom
    July 29, 2014

    The staff were very friendly and helpful. The reception expereince in particular was personal and made you feel valued. The rooms were spacious and very nicely appointed. Given the location (third floor facing 5th Avenue) tthe sound proofing was great. the free drinks between 6pm and 9pm plus free coffee was also good. I was interviewing senior candidates and there was plenty of space to do so.

    There was some maintenance work going on but not really an issue.

    9.2

  • Samuel
      United Kingdom
    July 29, 2014

    great location right by Bryant Park, easy walk to all midtown - nice room, stylish and spacious, excellent bathroom and kept very clean, staff friendly and helpful

    like it all!

    8.8

  • Susan
      United States of America
    July 27, 2014

    The rooms were large and clean (high ceilings and huge windows), the bathrooms were large and clean and the bed and pillow were so incredibly comfortable...I could have slept all day!!! The staff is kind and efficient, the ambience is fantastic and the on-site restaurant has fresh fabulous good with quick and efficient service by extremely nice people. I will be rebooking this hotel for my next trip to NYC!

    I wasn't staying longer!!

    10

  • Paul
      Canada
    July 27, 2014

    Spaciousness

    Black walls and complex shower. Sustained foot injury when shower mechanism came apart from the wall.

    7.5

  • Anthony
      United Kingdom
    July 27, 2014

    Stylish and well appointed room. Free mini bar. Good coffee machine in room. Comfy beds. Helpful staff.

    9.6

  • Richard
      United States of America
    July 26, 2014

    The height of the ceilings in my room.

    The lobby, the lobby staff, and the cellar bar.

    5.4

  • Paula
      United States of America
    July 24, 2014

    Our room was their one-bedroom suite with a balcony. The room was luxurious and included many features such as large televisions with lots of channels including movie channels. The king size bed and the king size sofa sleeper were very comfortable and there were a variety of pillows to choose from. The suite was large and well-decorated with contemporary art and fixtures. The bathroom was fantastic and included a double sink, large walk-in rain shower, closet, robes and slippers. The suite has a kitchenette that includes a microwave, refrigerator, dishwasher and plates and basic utensils. It also has a Nespresso machine, espresso pods and sugars and creamers. We loved that machine! The suite featured electric black-out shades on the large floor-to-ceiling windows, The free in-room WIFI and free snacks, waters and non-alcoholic drinks are added benefits of Andaz 5th Avenue that improved the value of our stay. The staff was very courteous and helpful and we will definitely choose Andaz 5th Avenue again!!

    Loved everything!! We have nothing negative to say about our stay at Andaz 5th Avenue.

    10

  • Anonymous
      United States of America
    July 24, 2014

    Easy check in Our two bedrooms quite was really spacious Location; right by Bryant Park Clean: wonderful job Comfortable beds Great large bathrooms Mini bar: sodas, iced tea and spring water free at all time during our stay

    In room service was really high and food was just okay. Same for laundry and dry cleaning; pricing too high. Their tv system is old and difficult to navigate and does not always work.

    8.3

  • Stephen
      United Kingdom
    July 23, 2014

    - Great staff, very helpful. Loved the happy hour and the general service. - Room was excellent, very well appointed and bed was extremely comfortable. - Close to key attractions - Empire State & Times Square 5-10mins walk.

    - Midtown location is a little bit crazy. Very busy especially with kids. - Wait for lifts can be a little long, especially as one was out of order for a while.

    9.2

  • Brian
      Australia
    July 7, 2014

    We liked the location, the fresh food, the innovative cocktails, the informal yet efficient registration/checkout process, the beautiful room and the dedicated staff who looked after our every need.

    Nothing

    10

  • Bruce
      United Kingdom
    July 6, 2014

    Great room Good location

    Inconsistent service levels Front desk staff need better training

    6.3

  • John
      United States of America
    June 24, 2014

    Clean beautiful rooms, huge bathroom, excelllent staff and location.

    Small closet, hardish bed, bathroom privacy, entertainment options didn't work. Sticker shock.

    7.9

  • Erika
      Indonesia
    June 14, 2014

    We really love our stay here at Andaz, the hotel location is really close to everywhere since its located in 5th Avenue. One of the staff named Joe upgraded our room to Andaz Loft King because he knew we were here for our honeymoon. The hotel is really clean and the bed is comfortable, I really like the double sink in the bathroom. Wifi is free and all over the hotel area and hotel room, and it was fast. Such a great experience to be able to stay here at Andaz.

    One of the hotel staff that help us with our luggages when we check out, she was kinda rude a little, interrupting us unpolitely when I was still speaking with my husband, and rushing us to get to the taxi. Well maybe she had a bad day, other than that, the hotel was really fantastic.

    9.2

  • Anonymous
      Australia
    June 6, 2014

    I wish I didn't book elsewhere for the second half of my trip! I loved my room, the location and the staff were always helpful! The minibar being part of the price is great.

    Laundry service is very pricey!

    10

  • Ee
      Singapore
    May 21, 2014

    Beautiful modern spacious rooms, great privacy and exclusivity despite amazing location right in the centre of Midtown, just across from the library. I'll be back!

    8.3

  • Jill
      United States of America
    May 21, 2014

    Location atmosphere

    9.6

  • Anonymous
      Germany
    May 13, 2014

    Great place! Huge rooms. Amazing staff. We travel frequently and were surprised by the supreme service of this hotel. A special thank you to Bianca at the reception!!!

    10

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