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1850 Ala Moana Boulevard, Waikiki, Honolulu, HI 96815, United States of America – Show map
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610 verified reviews
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Aqua Palms Waikiki's staff speaks: English
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BBQ Facilities, Outdoor Pool, Terrace
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 25 per day.
24-Hour Front Desk, Tour Desk, Ticket Service, ATM on site, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
All older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 612 reviews
Value for money
Show reviews from:
Located one block from Waikiki Beach, this hotel features panoramic views of Diamond Head from the outdoor pool and terrace. Spacious rooms include a flat-screen TV and a mini-fridge.
Score from 401 reviews Good
Located less than a 5-minute walk from Waikiki Beach, this Honolulu hotel on the island of Oahu has free Wi-Fi and a 24-hour front desk. Each guest room features a private balcony.
Score from 418 reviews Very good
Located across the street from Waikiki Beach and offering a full-service spa, this Honolulu hotel provides rooms featuring traditional Hawaiian décor and views of the ocean, mountains, or city.
Score from 993 reviews Good
Located across from upscale shopping on Luxury Row, a 2-minute walk to the Royal Hawaiian Center and a 5-minute walk to Waikiki Beach, this modern hotel features an on-site restaurant.
Score from 249 reviews Very good
The imposition of an extra 'hospitality' tax of 15% daily makes a mockery of the posted rate?Unlikely to stay again because of that.
Bed comftable tv good good location
Looking tired, couldn't sleep as street noise and air con was to loud rooms weren't cleaned that well.
Friendly staff and free wifi and breakfast
Lack of choice of breakfast; I would like to have simply had oatmeal instead of eggs and bacon or ham or sausage :-)
Good location, staff is all very helpful and friendly. They definitely care about you and your stay. It was a lot nicer staying here than at the 5* resort in the Hawaiin village. Room is a very decent size.
bed, cleanliness, concierege /travel rep good, desk staff good, cleaners were polite and friendly,
pool, furniture in room needs lee clutter. no tea , no tea spoons, no bottle open, poor info in room on hotel facilities, ice machine, my son had no bath despite paying same price as my room with a bath,
Location, value, great staff and facility
Nothing to complain about
All staffs are very kind, good smail. This time we used Aqua palms Waikiki as honeymoon, at the first night they presented us a champagne and macadamia chocolate unexpected ! Very good service.
The bass room is not so new type, I hope they can more improve for room equipment.
The friendly service
Waiting for one & half hours for complimentary shuttle van
Room is big and clean. The bed is comfortable.
$15 complementary charge was not posted in the reservation. I didn't feel comfortable when the front desk staff told me this charge when I checked in.
Location,if you are visitors, I highly recommend this convevnient quiet hotel,it is much better than those noisy Wakikii hotels. it is near to Alomoana center,the transportation center,bus no.20 and 19 which connect to the airport locate just in front of it. It is also very clean and very comfortable，good experience for the price. Wifi is good.I will come again.
One of the elder male stuff is very rude! He is not professional and not polite!
Nice comfortable stay, close to beach, shops and mall.
Awesome Location, very comfortable room, excellent bed, very good service, staff excellent.
Gym needs more then 1 elliptical, it would make it easy as more than one can work out without waiting for someone to finish. The room can east fit 2 more elliptical machines.
I loved the location. So close to Wikki beach and other things.
Good location within walking distance of the beach, restaurants and shopping. Front desk very pleasant and went above and beyond marking sure the flowers my husband ordered were in the room prior to my arrival.
I stay there whenever I'm in Honolulu, and have always enjoyed my stay.`
Proximity to everything, still quiet.
Location was great. We liked the size of the bedroom and the staff was very helpful particularly Michael the bellman and his new trainee.
The bathroom door moves inward and is quite a knee knocker when on the toilet. It would be helpful to have an overhead light in the shower.
This hotel is well located, but very basic. It was fairly close to the beach, and convenient to the IHOP next door for breakfast (vouchers supplied), to buses and trolleys, and to the Hilton Hawaiian village opposite. The staff were mainly pleasant and helpful.
The bed was uncomfortable, with thick, hard pillows, and the room was hot and humid. The air conditioning was virtually ineffective, and so noisy (clicking on and off all night, with a huge roar on start-up) that we ended up switching it off anyway. There was quite a lot of street noise too. The room was quite tired and dated, pretty grubby, and the carpet felt sticky underfoot. It was tidied daily, but what it needed was a really good scrub. All we needed was somewhere clean where we could get a good night's sleep, and I'm afraid this wasn't it. I suppose you get what you pay for, but nevertheless we wouldn't stay there again.
Very good location
Water service(with lemon) at lobby was great. Room size was perfect. Service at Expedia desk was very helpful.
AC did not work.
Location was ok as we didn't mind walking. Staff friendly.
Additional charges of $16 + tax per day above our quoted/booked price - which was not mentioned until check in. Room not serviced as quoted. Not recommended for price
The Aqua chain has a Waikiki area shuttle that is incuded in the room rental. Nice touch!! Convenient location to dining and recreation. Good value for the venue.
A very nice hotel with very nice facilities and a decent location.
Decent location, but not great. Everything is reasonably close, but does require a fair bit of walking (beach, shopping area).
The size of the room (Partial Oceanview Rm 10th Floor) was fantastic! Much bigger than what is shown in the pictures. Extremely comfortable bed and just a great room that my wife and I spent our honeymoon in! Rooms were cleaned out daily. A big mahalo to Malia (Concierge desk) and Gennifer (Reception) for assisting us. We had a great time at the Palms for our honeymoon! Would highly recommend this place to anyone. :) Mahalo for the memories guys!!!
Size of the bathroom but hey, you aren't in there a lot anyway!
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