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817 The Alameda, San Jose, CA 95126 – Show map
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44 properties in San Jose
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302 verified reviews
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Arena Hotel's staff speak: Spanish, English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Laundry, Dry Cleaning, Business Center
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child or adult stays free of charge in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Arena Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 302 reviews
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Easy parking, spacious rooms, good location
Cleaning staff ate breakfast at the same time leaving very little behind, limited breakfast selection
Okay for the value
The rooms were very clean, the jacuzzi tub is huge, attention to detail very nice - there were paper plates, utensils, even a roll of paper towels if you wanted to eat in your room. Refrigerator, microwave and coffee in room. The location so close to downtown and on a super cute street. CVS next door great to buy snacks and drinks. Bed was comfortable, hotel was quiet. And free parking! Breakfast had good bacon, good scrambled eggs, yogurt, cereal, even espresso and capuccino (from machine)
Hard to find anything to complain about. The check-in clerk was a little hard to understand, because she mumbled and wasn't super outgoing and friendly - but she was professional and there were no problems. The coffee which you could make in the room was quite bad - but the coffee in the breakfast room and in the lobby was quite good!
Lots of space, and plenty of facilities, and a good location to price balance. Handy for the CalTrain and downtown.
The wifi didn't work for me, and the in-room fridge was very noisy.
Large rooms, friendly staff, good location, excellent breakfast, and a really good price.
Some things were a little bit run down.
Nice hotel for the price. Friendly staff
Key slot broke early in tree day. Had to keep getting security to open my door. They never fixed it
Suite very clean, excellent breakfast. Quiet and close to downtown. Very professional and helpful front desk staff.
No sugar or silverware in the kitchen.
Nothing. Except probably convenient parking
Everything. Smell in the room. Breakfast was horrible. Will not come back
The location is excellent and the staff is wonderful!
The halls had carpet that was completely stretched out and the corner protectors were all banged up. Our bathroom did not appear to be very clean. We've stayed here several times, but we won't be staying again until the place gets back to it 's former glory!
Close to Venue Across the street has two coffee shops 10 minutes walking distance from Shops and places to eat
nice walking neighborhood, big room, jacuzzi, covered parking, large common areas
Our room had a large, very bright security light directly out the window. The room was so bright we could read with the lights out. I had to hang all the towels over the curtains to sleep. Staff seemed confused and were no help.
Nicley keept facilities, friendly frontdesk personal.
Breakfast is very limited to microwaved offerings, or sugerbombs. Nothing healthy. No greens, no fruits.
Convient for business in downtown. Good breakfast
Internet went down for hours at a crucial time for me. Then card key stopped working and was locked out of my room twice! Better maintenance needed.
Wifi access in the room and in lobby Breakfast included (although this was not the best breakfast in my life) I found available room even when all other hotels in area of 20 miles did'n have the one a jacuzzi in the room (it's funny to see this in such hotel)
old facility lift really scared me: slow, lame and lack of a mirror room design was poor not the best district of san jose it was reconstruction right outside of my room, so I woke up at 7 am each day because of noise my friend got a room where the air conditioner didn't work (they gave hime a new one with the working air conditioner)
That it was close to the SAP Center. Staff was very nice.
The Hotel was not clean, I asked to be put in another room. It cost too much. And there was only one place close to eat, and then they charge too much to deliver food to the hotel. It was 137.00 for one night, and that was entirely too much money for what it had to offer.
Clean, comfortable, nice breakfast
Decor is in the spirit of the 20's
Friendly staff, Good service and big enough space in a room. Close to 87, 82 to reach any place. You may buy drink, food and others at Drug store CVS just next door. Located inside old down town area.
The staff were very friendly and the property was very clean and close to HP
Everything was excellent, the people are nice, the food is good. We enjoyed everything, downtown is only 2 min away. Bars, clubs restaurants, and all that good stuff!!!!!
could walk to SAP for a Cher concert the desk told us about the grid lock around the center
no pool spendy
Very friendly staff...quite comfortable!
breakfast was not very good...no fresh fruit, yogurt...really down to nothing during last half hour of serving and it wasn't being refilled!
The room was big
I really didn't like the staff on hand at the time he was very rude he tried to over charge me 120 over the original price or what I got the room for a 1 bed king size but besides that it was ok..... But they do need to consider retraining there staff about customer service
Front desk guy has a very bad attitude. Told me I cannot use my card because it doesn't have a name on it but still swiped it and charged me even though I already paid in cash. Very terrible!
no sink in bathroom. It was in the ante-room.
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