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Newest reviews for Arena Hotel

  • Mikael
      Sweden
    August 30, 2014

    Easy parking, spacious rooms, good location

    Cleaning staff ate breakfast at the same time leaving very little behind, limited breakfast selection

    6.3

  • Joann
      United States of America
    August 27, 2014

    Okay for the value

    7.1

  • Cindy
      United States of America
    August 26, 2014

    The rooms were very clean, the jacuzzi tub is huge, attention to detail very nice - there were paper plates, utensils, even a roll of paper towels if you wanted to eat in your room. Refrigerator, microwave and coffee in room. The location so close to downtown and on a super cute street. CVS next door great to buy snacks and drinks. Bed was comfortable, hotel was quiet. And free parking! Breakfast had good bacon, good scrambled eggs, yogurt, cereal, even espresso and capuccino (from machine)

    Hard to find anything to complain about. The check-in clerk was a little hard to understand, because she mumbled and wasn't super outgoing and friendly - but she was professional and there were no problems. The coffee which you could make in the room was quite bad - but the coffee in the breakfast room and in the lobby was quite good!

    9.6

  • Simon
      United Kingdom
    August 24, 2014

    Lots of space, and plenty of facilities, and a good location to price balance. Handy for the CalTrain and downtown.

    The wifi didn't work for me, and the in-room fridge was very noisy.

    7.9

  • Randi
      United States of America
    August 21, 2014

    Everything

    9.6

  • Beverly
      United States of America
    August 21, 2014

    Large rooms, friendly staff, good location, excellent breakfast, and a really good price.

    Some things were a little bit run down.

    8.3

  • Huey
      United States of America
    August 13, 2014

    Nice hotel for the price. Friendly staff

    Key slot broke early in tree day. Had to keep getting security to open my door. They never fixed it

    7.1

  • Doina
      United States of America
    August 12, 2014

    Suite very clean, excellent breakfast. Quiet and close to downtown. Very professional and helpful front desk staff.

    No sugar or silverware in the kitchen.

    9.2

  • Sergey
      Switzerland
    August 10, 2014

    Nothing. Except probably convenient parking

    Everything. Smell in the room. Breakfast was horrible. Will not come back

    3.8

  • Anonymous
      United States of America
    August 1, 2014

    The location is excellent and the staff is wonderful!

    The halls had carpet that was completely stretched out and the corner protectors were all banged up. Our bathroom did not appear to be very clean. We've stayed here several times, but we won't be staying again until the place gets back to it 's former glory!

    7.5

  • Nick
      United States of America
    July 29, 2014

    Close to Venue Across the street has two coffee shops 10 minutes walking distance from Shops and places to eat

    10

  • Anonymous
      United States of America
    July 20, 2014

    nice walking neighborhood, big room, jacuzzi, covered parking, large common areas

    Our room had a large, very bright security light directly out the window. The room was so bright we could read with the lights out. I had to hang all the towels over the curtains to sleep. Staff seemed confused and were no help.

    6.7

  • Michael
      Sweden
    July 20, 2014

    Nicley keept facilities, friendly frontdesk personal.

    Breakfast is very limited to microwaved offerings, or sugerbombs. Nothing healthy. No greens, no fruits.

    7.5

  • Donna
      United States of America
    July 17, 2014

    Convient for business in downtown. Good breakfast

    Internet went down for hours at a crucial time for me. Then card key stopped working and was locked out of my room twice! Better maintenance needed.

    7.5

  • Oleg
      Russia
    July 17, 2014

    Wifi access in the room and in lobby Breakfast included (although this was not the best breakfast in my life) I found available room even when all other hotels in area of 20 miles did'n have the one a jacuzzi in the room (it's funny to see this in such hotel)

    old facility lift really scared me: slow, lame and lack of a mirror room design was poor not the best district of san jose it was reconstruction right outside of my room, so I woke up at 7 am each day because of noise my friend got a room where the air conditioner didn't work (they gave hime a new one with the working air conditioner)

    2.9

  • Patricia
      United States of America
    July 17, 2014

    That it was close to the SAP Center. Staff was very nice.

    The Hotel was not clean, I asked to be put in another room. It cost too much. And there was only one place close to eat, and then they charge too much to deliver food to the hotel. It was 137.00 for one night, and that was entirely too much money for what it had to offer.

    4.2

  • Ilana
      Israel
    July 16, 2014

    Clean, comfortable, nice breakfast

    Decor is in the spirit of the 20's

    7.9

  • Hidekiyo
      Japan
    July 12, 2014

    Friendly staff, Good service and big enough space in a room. Close to 87, 82 to reach any place. You may buy drink, food and others at Drug store CVS just next door. Located inside old down town area.

    9.2

  • Donald
      United States of America
    July 7, 2014

    The staff were very friendly and the property was very clean and close to HP

    10

  • Jorge
      United States of America
    July 6, 2014

    Everything was excellent, the people are nice, the food is good. We enjoyed everything, downtown is only 2 min away. Bars, clubs restaurants, and all that good stuff!!!!!

    NA!!!!!!

    10

  • Lynda
      United States of America
    July 6, 2014

    could walk to SAP for a Cher concert the desk told us about the grid lock around the center

    no pool spendy

    8.3

  • Anonymous
      United States of America
    July 5, 2014

    Very friendly staff...quite comfortable!

    breakfast was not very good...no fresh fruit, yogurt...really down to nothing during last half hour of serving and it wasn't being refilled!

    9.6

  • Taneathia
      United States of America
    July 3, 2014

    The room was big

    I really didn't like the staff on hand at the time he was very rude he tried to over charge me 120 over the original price or what I got the room for a 1 bed king size but besides that it was ok..... But they do need to consider retraining there staff about customer service

    4.6

  • Anonymous
      United States of America
    July 1, 2014

    Front desk guy has a very bad attitude. Told me I cannot use my card because it doesn't have a name on it but still swiped it and charged me even though I already paid in cash. Very terrible!

    6.3

  • Kevin
      United States of America
    June 29, 2014

    no sink in bathroom. It was in the ante-room.

    4.2

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