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Resort highlights

Activities:

Tennis Court Golf Course (within 2 miles) Mini Golf
Show map Arizona Biltmore

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Newest reviews for Arizona Biltmore

  • David
      United Kingdom
    August 14, 2014

    It's a lovely hotel, the customer service was first class and the bed was divine!

    9.2

  • Bilge
      United States of America
    June 26, 2014

    Room is clean, personnel is qualified, foods are good, historical hotel with good design.

    historical hotel but boring, can be preferable for only business not joy! Self parking is also expensive and far from the otel. I needed to walk to much. The recepsion staff is very nice and qualified but housekeeping sucks! They are rude. They woke me up at 8 am to warn me about the vocation and came 3 times more although i leaved the room before time. It doesnt worth the money you pay. The next day i moved to another hotel which is 3 star but much more better. I wont come to Biltmore again.

    6.3

  • Anonymous
      United States of America
    June 26, 2014

    The property was beautiful, the rooms were spacious and comfortable, the staff was great. The special prices were good too since we were visiting a relative and got to stay at the biltmore for a really good price as a "stay cation"!

    When we booked the room it was supposed to be a premium king with a sofa bed but then when we got to our room it was only a king. We did get a rollaway but the front staff seemed to get their wires crossed when we checked in- not a big deal

    10

  • Rita
      Norway
    June 23, 2014

    Everything ☺☺☺

    Breakfast wasn't including. It's important for children to have something to eat when it's so hot and the temperature is so high.

    10

  • Doug
      Canada
    June 17, 2014

    Having a good gym is very important to me, and your gym was excellent. Grounds were amazing, and all the staff, particularly those the the restaurants.

    My room, 1228, had the wonderful view of the back of some rooftop mechanical equipment.

    10

  • Lyle
      United States of America
    May 14, 2014

    Physical structure and grounds

    9.6

  • Anonymous
      Mexico
    April 22, 2014

    Green areas, cafe and restaurant terrace very nice and comfortable.

    Rooms are very old, internet service was poor, beds matrices had funny smell. The food was poorly prepared and without taste. We payed for a 5 stars hotel and got back a very unpleasant stay.

    7.1

  • Pamela
      United States of America
    April 9, 2014

    The beautiful grounds & water features, the food, The soft bed & pillows. The staff.

    Parking

    10

  • Anonymous
      United States of America
    March 30, 2014

    The staff was excellent and always helpful.

    Of course, as with a lot of hotels, the biggest issue we had was the availability of seating at the main pool. When we are on vacation, we hate the fact that we needed to be at the pool at 7:00 - 7:30 a.m. to grab a chair for the day....

    8.8

  • Leslie
      United States of America
    March 26, 2014

    Beautifully maintained. Staff was very helpful. The food was good. Exceptional property!

    It was perfect. No complaints...

    10

  • Octavie
      United States of America
    March 25, 2014

    The hotel is classy. Very nice. The staff was quick to reply to all needs. I actually viewed a wedding from the patio. The car valets were very quick whenever I needed my car.

    I stayed in a Villa. The room decor was very old. My cost was $403.00 per night, and at that rate I expected alot more. I have stayed at other hotels for less, and the rooms have been nicer. One major issue I had is the television should have been an flat screen. The type of television in the room was old, and I don't think any store still even sells the big tube in the back. Very disappointing

    7.1

  • Rebecca
      United States of America
    March 19, 2014

    Loved the friendly staff, outstanding restaurant and comfortable bed.

    $8 for water is a bit much but pretty normal for resorts.

    8.8

  • Nabil
      United States of America
    March 8, 2014

    Extraordinary Architecture, restaurant

    Bed comfort

    8.8

  • Carol
      United States of America
    January 24, 2014

    Nice room with patio. Enjoyed the restaurant and bar. Golf on site. Close to shopping.

    10

  • Baister
      United Kingdom
    September 26, 2013

    Everything: one of the best hotels I have ever used. The design and architecture are wonderful, the grounds immaculate.

    Nothing.

    10

  • Allan
      United Kingdom
    September 25, 2013

    It is one of the most beautiful locations I have ever experienced. I visited there in the 1970s and always vowed to return. Every tiny detail of the design is magnificent, and if I could afford it, I would stay for a month to study every tiny aspect of the place.

    We booked what I assume was on a budget deal and the room we had looked out onto an extremely unattractive roof. (Room 1224). It was an obvious 'put down' when the hotel was hardly full. It would have been smarter to have put us in a room which encouraged us to come back again.

    10

  • Rohn
      United States of America
    August 17, 2013

    Service was excellent; beautiful grounds; architecture interesting; other than the rooms, the common areas are very lovely;

    The air conditioning in our room did not work; we had to change rooms at midnight; bell boy never showed to help us find our room; at breakfast the plate at my setting was dirty, furniture in rooms is worn; dust on headboard; rooms could use a remodel; not what I would have expected from a Waldorf Astoria Hotel; pleased that I received off season prices because I would have been very disappointed if I had paid full price.

    7.5

  • Allen
     
    August 13, 2013

    history of facility

    high prices, ran out of towels at pool, very long walk to self parking, very uncomfortable bed, no coffee maker in room, tour guide with thick accent, staff was rude when wife went back to retrieve lost watch

    5.4

  • Anonymous
      United States of America
    July 28, 2013

    Loved the area and the size of the resort. Pool was great as well.

    The other seven pools do not have a bar, anything special etc. The building is older, but it wasn't bad. I just think I had higher expectations.

    7.1

  • Amy
      United States of America
    July 14, 2013

    It was a beautiful resort with so much history. I loved it and can't wait to return. It was perfect

    Not a thing. Very accomidating

    2.5

  • Melinda
      United States of America
    July 13, 2013

    The grounds, the service, pool and spacious rooms. Incredible luxury resort excellent staff .

    The hallways were hot. Other then that what is not to like about this wonderful luxury resort

    2.5

  • Anonymous
     
    July 9, 2013

    Architecture, water slide, pools

    A/C was not cold enough. Hallways and lobbies were too warm.

    7.9

  • Becky
      United States of America
    July 5, 2013

    architecture

    8.8

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