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42 Tunnel Road, Asheville, NC 28805 , USA – Show map
|King Feature - Non-Smoking|
|Room Selected at Check-In|
|Queen Room with Two Queen Beds|
|King Suite with Sofa Bed|
|King Room with Spa Bath|
|Queen Suite with Spa Bath|
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54 properties in Asheville
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74 verified reviews
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Holiday Inn Hotel & Suites Asheville Downtown's staff speak: English
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Outdoor pool (all year), Terrace, Sun terrace
Fitness centre, Indoor pool (all year)
Food & Drink
Bar, Restaurant (à la carte)
Wired internet is available in all areas and is free of charge.
Free public parking is possible on site (reservation is needed).
Room service, Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Express check-in/check-out, Ticket service, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 74 reviews
Value for money
Show reviews from:
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Located in Asheville, North Carolina, the self-catering Biltmore Residences offer free WiFi access. An outdoor pool and a hot tub are on site for guests’ enjoyment. The Biltmore Estate is 650 m away.
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This hotel, located in downtown Asheville, North Carolina, offers easy access to Interstate 240. The hotel has an on-site restaurant and bar, as well as a newly renovated fitness center.
Score from 214 reviews Superb
Located in Asheville, North Carolina, this hotel features an indoor pool and an outdoor pool. It offers accommodations with free Wi-Fi access.
Score from 102 reviews Very good
I ordered a late dinner, within the times given on the room service info. The man who brought the food was very nice but the food wasn't.
My room was very comfortable.
view out window pitiful. hot tub
price //firm mattress
The pillows were too soft for my liking (which is totally personal preference, I know)
This place was perfectly located to have easy and quick access to downtown. The shuttle was quick and convenient. The staff was outgoing and helpful, providing lots of helpful suggestions of things to do while in town.
The surrounding area is a tad bit sketchy but nothing serious. I've stayed here multiple times with my 10 year old daughter and I've never worried a bit.
Friendly staff, clean room, close to downtown.
Normal use of toilet resulted in multiple clogging issues. Even though I complained and plunged myself, it was never resolved. I reserved the hotel so that we could use the swimming pool and hot tub, but found upon check-in that both were being serviced. What a disappointment! The ice maker on the 6th floor never worked the days I was there, even though I reported the issue.
Comfortable bed and linens. Liked having the extra room. Courteous staff
Air conditioning was super loud; no cups in the rooms that I noticed; TV placements were not very convenient; and having a tub in the bedroom was strange. I think the room should have been about 30-40% than what we paid.
The staff were very helpful and the shuttle service to downtown was fantastic.
The day I checked in I had booked the room for 3 nights for 316.00 then when I arrived the desk clerk said the hotel wanted 50.00 per day for incidentals. This would have brought my total to 466.00 and 150 would be returned once I checked out. Instead the next day I looked at my account 766 dollars was taken out I was paying double. I reported the discrepancy and the hotel said they would reimburse the money they took out in error. However the next day another 50 was taken out now the hotel tied up 816 dollars of my money the original agreement was 316. I got the money reimbursed the day I left. I was concerned about spending any money in case they took more money out without my knowledge and then I would become overdrawn
I was close to where my daughter and grandson live
Hard to find due to city sign limitations.
Facility was clean, obviously no smokers have been there. Staff were uniformly very friendly and helpful.
Hotel staff knew very little about the local attractions. Room was alright?
They had a shuttle to Downtown Asheville that was great.
Looking out of my window at the apartment or motel next door.
I didn't care for the adjacent apartment housing just outside the window though this isn't the fault of holiday inn. Regardless, I felt safe for myself and property. The shuttle to downtown could have a later pickup time, say maybe 10 or 11 p.m.
I've stayed at a fair share of hotels and this one was by far the cleanest and well kept inns. The staff was so friendly. We enjoyed the bar area and breakfast was awesome, though not included in price.
Is not down town Asheville, it shouldn't say "asheville down town" because is not!!
When given the details upon arrival, I wasn't told that we would pay for our breakfast. The coffee in the room didn't taste good.
The meal was very good
Downtown in address; 1 mile away! Poor breakfast. Check in parking; hours of shuttle to downtown. Higher price on weekend with a four day stay.
Nice size room; nice water presure in shower. Fast elivator.
hard to find
room was fine
The area around the hotel is not very suitable for walking.
The separate bedroom allowed my wife to sleep while I had coffee and read in the living room. The free shuttle bus downtown was excellent!
The breakfast was only adequate, go somewhere else. We did not even try dinner, instead, having it in town.
My room was clean, the staff was great. I liked being just outside of the city center. We could have fun in town and go back to our room. The bed was comfortable and the room was nice.
I stated I wanted to pay cash when checking out. They said they needed a card on file for holding purposes and that it would not be used. Later that morning I discovered they did do the transaction and debited another 50.00 above the price for lounge charges, to be given back if not used. Never was I told this would occur, they pointed out a sign, not very professional for giving the proper information on their procedures.
Very clean,up to date, and easy to get to.
it was difficult to locate the entrance to the hotel, and the area around the hotel was older and in poor condition and not real clean ( other properties not the hotel)
the place was well kept and clean , employees very nice and eager to be helpful, (have always been satisfied with holiday inn properties in my travels) ( employees are also nice and hospitable
The price was a little too high. But it was peak season
The pool. And staff were great
LookIng down at the somewhat seedy hotel next door, but not much they can do about that. I just stopped looking down!
Convenient to everything. Huge suite. Quiet. Went to some eclectic restaurants downtown, but for those who want convenience Outback & Cracker Barrel are just a walk to the next parking lot.
Pool was gross. Bugs floating in it from outside, hot tub was very dirty.
King suite had a ton of room and good location
Room was clean I felt secure at the hotel
Location not exactly prime, and you are going to drive to downtown or for meals.
Staff and facility were great.
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