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22 Woodfin Street, Asheville, NC 28801-3022, United States of America – Show map
Excellent location – rated 9/10! (score from 132 reviews)
Rated by guests after their stay at Four Points by Sheraton Asheville Downtown.
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54 properties in Asheville
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132 verified reviews
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Four Points by Sheraton Asheville Downtown's staff speaks: Spanish, English
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Outdoor Pool (seasonal), Grounds
Golf Course (within 2 miles), Fitness Center
Food & Drink
Bar, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 132 reviews
Value for money
Show reviews from:
In Asheville, North Carolina, these apartments with kitchen facilities have free Wi-Fi access. An outdoor pool and a hot tub are on site for guests’ enjoyment. The Biltmore Estate is 710 yards away.
Score from 712 reviews Wonderful
The Crowne Plaza Resort Asheville is less than a 10 minute drive from the University of North Carolina Asheville. This hotel has an outdoor pool on site as well as tennis courts.
Score from 113 reviews Good
Nestled in the Appalachian Mountains, the Asheville Hampton Inn features an indoor pool and on-site gym. Rooms are equipped with free Wi-Fi and 32-inch flat-screen cable TVs.
Score from 173 reviews Wonderful
This hotel is in downtown Asheville and is a 3 minute drive from the Biltmore Estate and Winery. Guests of the hotel can relax by the indoor pool.
Score from 117 reviews Excellent
The hotel is close to the downtown life of Asheville (bars, food, arts, etc.). The drive to Biltmore is very easy. I recommend staying here over the Biltmore side of town to be closer to the downtown activities.
The breakfast in the hotel is kind of pricey for the items served when the buffet is not available. A better option would be the numerous cafes a few blocks away.
Close walking distance to downtown!
Not enough security lighting.
Location services restaurant
Location and staff.
Room service needs to be extended until at least 10:30 AM You are a tourist town! All of the electrical outlets in our room would not hold a plug, they were completly worn out! Dangerous!
The staff was very friendly and helpful. The room was spotless. The 45" TV had a fantastic picture. The only thing not supplied was a change of clothes.
Nice, clean hotel with good downtown location. Convenient parking.
The hotel is a few minutes from downtown so it is easy to walk everywhere. All the reception staff were extremely helpful and friendly. We had originally only booked for 2 days but extended our stay by another 2. Spacious rooms
Very nice folks help us out with everything
Having to leave sad faces
With a limited selection of affordable hotel rooms in Asheville, the Sheraton provides a quality place to stay at very reasonable rates. While it is not in the heart of downtown, there is no need to use your car to get around.
Within walking distance of shops and restaurants. Staff friendly and helpful with directions.
Hotel breakfast was mediocre. During the afternoon, a dog barking could be heard from the next room.
Odd smell in room
Excellent location, downtown and next to many excellent restaurants.
The staff was not particularly friendly and when they assigned my room and I went to the elevator I realized I had to go down, so it was somewhat below ground level (the property is on a hill). Not much light coming in and lots of noise.
The location was pretty much perfect for getting the most out of their active downtown.
bed and shower
the smelling of blanket
Location was walking distance to downtown attractions.
The hotel was undergoing renovations so doors that were to be secure we're propped open by painters. You could hear the conversations in other room from the bathroom. There was about a 1/2" gap between the floor & room door! Half the parking lot was roped off for a film crew leaving no parking spaces for guest! We ended up getting a refund from the hotel & moving to another hotel.
Walking distance to most downtown venues! The price was decent and a reasonably nice room!
One staff member uninformative about swimming facility and other options.
Proximity to downtown.
Poor renovation. Elevator was shut down for renovation 2nd day. Shower faucet is installed improperly. Food in restaurant is below standard. All together, not great. Won't be returning.
Food at the Chophouse was good
Remote didn't work. Called maintenance, the second remote didn't work. There were ants in the bathroom
Location was good and it was clean.
Front desk personnel acted as if they were doing you a favor by letting you pay to stay at Four Points. Rude and grumpy. No decent coffee available in morning without paying at their cafe which I found primitive.
Location, ease of check-in and check-out. Very quiet despite proximity to highway. Slept very well. Bathroom was extremely well lit, a rarity these days!
Musty odor in room, most likely the carpet.
Location was great
Breakfast offered was poor. The HVAC in the room was so Loud hard to sleep. Shame windows didn't open for fresh air.
Room very comfortable, workout facility very nice. Restaurant seemed good though only had snack meal and drink there. Location to downtown Asheville and good price compared to other properties in the area.
Only complaint was that my wife found the bed (king) a bit too soft and left her back sore.
All staff I met were very nice. Breakfast staff (and food) were very good! Front desk staff were very accommodating, and friendly.
First floor hall way was warm and dank. I had them move me to an upper level.
Walking distance to breweries
Somewhat dated, light remodel at time of stay.
Professionalism of staff. very good value. cleanliness of rooms and property.
Elevators not fast enough or insufficient number of units
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