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510 Bush Street, San Francisco, CA 94108, United States of America – Show map
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305 verified reviews
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Hotel Astoria's staff speaks: Chinese, English
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WiFi is available in public areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Meeting/Banquet Facilities
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
3:00 PM - 12:00 AM
11:30 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 8 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 305 reviews
Value for money
Show reviews from:
This hotel is in San Francisco’s Theatre District, across from the Curran and ACT Theaters. Shopping at vibrant Union Square is just a 2-minute walk away. A 24-hour front desk is available.
Score from 1441 reviews Review score
In San Francisco’s Civic Center area, this motel features warmly-decorated rooms with cable TV. Free Wi-Fi is available in every room. Fisherman’s Wharf is just 2.5 miles away.
Score from 755 reviews Good
The 7th Street & Market Street subway station is just steps from this downtown San Francisco hotel. A 24-hour front desk with tour services is available at the Aida Plaza Hotel.
Score from 521 reviews Review score
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 3032 reviews Good
The staff is friendly and helpful.
The bed was hard as a rock.
Bathroom was new and clean. Location is great and price point is great.
The fleece blanket on the bed had multiple hairs on both sides. Sheets were clean but I would say that the fleece not being washed was fairly obvious.
A hotel staff (old man) bang my back & a glass of hot water I was holding spilled on my right wrist & I got burnt. He did not even say sorry. The young guy name Jeff did say sorry .
Price and location
a bit smelly
Great location, clean room, window that opened, plenty of hot water...hotel was quiet.
My room did not have a safe.
It was one of the worst hotels I have ever slept in.
Elevator, privacy, desk man stays on cot at counter all night, he's line security requiring babe and rm # before going to rm, in Japan town, can open windows.
Vending machines were empty! Very old style and shaky elevator, desk man difficult to understand, and tried to hassle us into paying $50 key deposit.
There was no internet in the rooms. Very run down.The website implied that breakfast was included but it was not.
Staffs are asian family and friendly but internet was available only on 2nd floor in public area.
Excellent location Good value
Electric heater is very loud
Location in Chinatown meant it was easy to get around to different parts of San Francisco. Cheap room rates are good for budget conscious travelers.
Bed was hard and uncomfortable. Wifi only available in one common room on second floor. Staff seemed friendly to Asian tourists but were aloof and indifferent to non-Asian guests, such as myself.
Excellent location Clean room
They have WIFI only in the second floor. Old building
The location was great, and we were able to walk easily to Union Square and various restaurants/shops. The price was very reasonable, so it was worth putting up with a few inconveniences.
The room was small and didn't have much ambiance. We missed having internet service in our room, but it was available on the 2nd floor at no charge.
Right next to Chinatown, close to Union Square and the Bart station.
Room felt very old, in need of updating.
Hotel location is excelent. Just minutes away from major touristic attractions. Hop on hop off buses stop almost in front of the hotel. Nica restaurants around.
The room is small and bed is a bit too hard to my taste. Although the website says wi-fi is available in every room it is not true wi-fibis only available in the lobby and in a comunal room on the second floor.
If you want an excellent location, few min. Walk to Union Square, this is a good place with good value.
I regretted being there from day one, and considered moving out because of the rude staff. In particular, a middle aged woman received me improperly. I entered the hotel she looked at me, then without saying anything she continued talking to her friend. After minutes literally and the woman left, she started to find my room. Then needed to call the reception once I was up, called three times and no answer. To go down and find her there (she intentionally did not pick up). Not frirndly, not hospitable. Also no internet in room. Hot water worked after waiting for few minutes.
Hard bed Lack of facilities in the room No wifi in room only in common room The pricing does not reflect on the facilities that you have
Location was excellen
Very poor cleanliness, there was at least 1 1/2 inches of dust under our bed. Very Basic
The only thing going for them is the location (even then, opinions may differ)
Attitude of the hotel's front desk staff were so bad it defies belief! No urgency in dealing with guest's complains of portable fan not in good working condition in the room and the reply was, get this - "I can't do anything for you as I am alone at the front desk" instead of asking what my room number is and telling me that he will try to get someone to have a look at the problem and fix it as soon as he can. Guests sitting in the lobby had to put up with front desk staff chatting loudly in their own language as if they were no one around! To be avoided at all cost in future. Booking. com, you've made a mistake with this hotel on your list.
This hotel provides a bed for the night at a reasonable price, and the rooms are clean with good ensuite bathrooms.
"Free Wifi" means "access to wifi in one specific room of the hotel". No sound-dampening, so all street noises are audible in the bedroom. No frills - this hotel gives you a bed and a shower, but not much else.
Close to Chinatown Walking distance to Fishermans Wharf Close to bus & tram Laundromatte closeby
No airconditioner & fan did not work Old TV with no remote and minimal stations Very small bathroom
cheap location, at the heart of SanFo very clean
pillow was very thin riding the elevator felt like experiencing an earthquake my credit card and I had to be physically present to extend my stay. I decided to stay one more night so I called the front desk to inform them about my plans. I was asked to go back to the hotel before the end of check in time so they they can swipe my card again. You know, they could have just used my credit card info on file and get my signature later when I came back.
No water to drink at night when water tank refill ran out of water. Staff said that they had to call for new water tanks to be delivered. Condition of hotel was quite bad and old. Room has a stale smell. Heater has burnt smell. Toilet is as big as aircraft toilet. Cupboard smelled bad. Staining onto clothes. Beds quite hard.
Nearby you can take the bus to the main sightseeing points, such as the fisherman Wharf, Lombark St. and Gammon Bridge. Easy to get different kind of food around.
No Breakfast. Very old style TV, small room and poor bedding.
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