We left our room to have the beds made and floor cleaned and all the was done was our bed was turned back up, no clean sheets, the washroom was not cleaned. The floor in our room was filthy. It should be mopped between each new client coming in AT LEAST!
Loved the location. The trolley is cheap and will take you most places. The pool was clean and so was the hot tub. People were raving about the pizza at the hotel restaurant but I did not eat there at all. The staff are excellent friendly and attentive, especially OSCAR! Go for breakfast at Denny's and ask for the 4.00 and 6.00 menu. The staff are great there. Get your coffee in a to go cup every day! We bought groceries and ate meals in our room at night, but there were so many places very close to walk to to eat. There is a plaza across the road with a liquor store in it. Also a store to buy socks, underwear etc if you forget anything. Money exchange in the same plaza and tickets for tours there too! The bike taxis are reasonable...ask for TOM! Also to go back to airport do not pay more than 40.00 USD. We had a great driver. At DELTA you can do pre-check in for a tip and avoid the long line. Do NOT pre-book your seat (a waste of time and money) Wait until boarding and ask for the exit row seats! Also DELTA quite often is sold out and will check your carry on for FREE, so do not check your second bag if it is small and can be considered a carry on!