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2111 Saint Charles Avenue, Downtown New Orleans, New Orleans, LA 70130 – Show map
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87 verified reviews
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Avenue Plaza Resort's staff speaks: English
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Food & Drink
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Laundry
Facilities for Disabled Guests, Family Rooms
From 4:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 87 reviews
Value for money
Show reviews from:
This hotel is less than 1 mile from the French Quarter District and Ernest N. Morial Convention Center. It has rooms with fine European furnishings and original artwork.
Score from 611 reviews Good
This New Orleans hotel is 2 miles from Harrah's Casino and features free Wi-Fi. A microwave and refrigerator are provided in every room at the Pontchartrain Hotel. A desk is also available.
Score from 233 reviews Very good
Just 9.4 miles from New Orleans’ well-known French Quarter, this hotel offers spacious rooms with free Wi-Fi and a flat-screen TV. It features a garden courtyard with a large outdoor pool.
Score from 69 reviews Very good
Less than one mile from downtown New Orleans and next to the Ernest N. Morial Convention Center, this hotel features free Wi-Fi. Guests can enjoy local cuisine at the on-site 7 restaurant.
Score from 127 reviews Very good
Everything staff was very friendly and answered all questions we had. Valet service was very efficient. Pool area really nice.Room was very nice and clean.
Kitchen so well stocked, even smoothie maker. Loved 12th floor room and view of super dome. Easy for getting public transport. Lovely area in garden district. Obliging staff
Internet access, boarding pass printing not good but staff will oblige. Room temp set above what I like and it wouldn't, go down manually but these are minor 'niggles'
A lot quieter than hotels in the French Quarter. Trolley Bus just outside front door $3.00 for a day pass. Clean and tidy and very friendly staff.
Bathroom very small.
Room, staff, fitness area, pool were great for couples on getaway. It was perfect, sitting at the beginning of Garden district and giving a little peace away from the craziness of French Quarter. Also sits ride on street car route.
Been offered a free gift and realizing it a presentation for time share. People were good, but really ???
full kitchen in room with all necessities; comfortable beds; nice shower; nice courtyard and pool area; good location
small bathroom and entry; noise around elevator at all hours; very small pool; entry desk and valet staff typically not friendly or helpful; we asked night staff to recommend a local place for pizza delivery and she told us to 'Google it.'
Staff was helpful and friendly; hotel has great facilities like fitness & pool area. Rooms are more like apartments. Hotel is a nice alternative from French Quarter experience.
Not Wyndham's fault but the street car line repairs are a drag and taking forever.
Conveint and comfortable, great view of the city from the sun deck. In walking distance from several great places to eat. Loved the rooms. The shower was very spacious with great water pressure. Valet was the best service, they were on top of their game for sure. Very much enjoyed our stay.
Our phone was out the whole time so couldn't call valet to have car ready but they were haveing a new system installed in their defense. Parking is very expensive in N.O. Any where but the resort charged $24 a day for parking which was kind of high in my opinion but they keep your vehicle locked up inside a fenced in area so it does stay safe. Over all no real complaints. Had a great experience. Will definently go back.
The door man Herb was excellent. our stay was great!!!
Pool and hot tub were in a nice patio setting away from the street. Roof deck and balcony on St. Charles Street were great places to gather and entertain.
No bathtub. Pool and roofdeck both close at 10pm, which seems a little early for the New Orleans life! Streetcar currently being repaired, so it doesn't run in front of the hotel. There is bus service, however.
We checked in during a monsoon that caused flash floods in the French Quarter. There were at least six bellman on duty standing around. My husband made five trips back and forth to unload the car without assistance. On the other hand, these same people bent over backwards for us when the weather cleared. The room and facilities were great, although on the pricey side.
Parking charges of $22/day are way too high.
The extra room with the kitchen was a wonderful place for the family to gather! There were places to eat within walking distance, like The Trolley Stop for breakfast. Having the trolley so close was a super time and money saver!
Restaurant wasn't open on Sunday or Monday. Construction out front was a detractor and a bit of an annoyance. Elevators were always so full!!
The staff was exceptionally friendly and helpful. The hotel was clean and comfortable. The pool area was nice to have, after a long day sight seeing.
The rooms-bedrooms and bath in the single bedroom suite-were a little small, and closet and drawer space was limited.
The customer service was excellent.
everthing except the front desk staff and the very very pushy staff trying to sell time sharesw!!they even called our room several times and came by and knocked on the door. how very rude!!!
Was not warned that the hotel was under construction and therefore were fire alarms, maintenance rapairs, etc. Also, I booked a smoking room, only to be told the hotel is entirely smoke-free.
Construction on front of hotel. Wee were not warned of this and didn't expect it, so we showed up to a bit of a noisy mess.
The valet parking was very nice and they were quick and courteous.
They did not provide coffee daily and they did not clean the room while we were there. They said we were responsible for that. It was not really a hotel but a time share.
Location is good, street car stop right outside main entrance. Fully kitted out kitchen area in the room.
This is a time share hotel so reception staff try to sell packages. Hard to get valet parking as the entrance is right on a main road. No housekeeping. Slow elevators. TINY bathrooms. Limited power sockets in room.
No breakfast available, ever! No room cleaning apart from fresh towels No laundry
Wonderful large rooms with every amenity. Great location (I've stayed here many times before b/c of location). Clean. Staff was very nice & helpful.
1. There were consistently very long waits for the elevators - one time we waited 15 minutes. 2. 4:00pm check-in is too late, later than any other hotel I've stayed at.
Very nice and friendly staff. Very helpful.
great location with tram just across the street spacious room with well equiped kitchen
tiny bathroom in a room for 4 loud heating system
Room was very nice. Two queen beds, with kitchen. Looked just like photos.
Bath was very small.
The room had separation of the bedroom and the living area. It havd a pretty complete kitchen and was fully stocked with pots and pans, as well as eating utensils, plates and glasses, etc.
The bathroom was too small. There wasn't even space for a trash can. And, getting your car seemed to be a hassle everytime.
Room was great! Loved having a mini kitchen, it made the trip so much better to have breakfast in the room Our valet Jerome was wounderful , he took really good care of us and was so helpful with our luggage in storage.
The staff didn't have a clue when we tried to check in. They said they didn"t have a room with two queens and would a king do. I called the night before we arrived to confirm this.I Also requested the two queens when I made and paid for my reservations on june 18 th. Finally found a room for us after an hour but said we'd have to be out of it by 9:00 A.M. because of renovations to it. We got up and packed and vacated the room,they told us they'd have a room by 4:00p.M. we had not planned to be out of the hotel for the whole day with our luggage in storage!! We had planned on having a very lazy restful day,but had no room to do that in !!!!! Finally they put us.......RIGHT Back in the room we had vacated!!!! What the heck is going on with these people? I feel they should refund at least one days monies for our inconveince. They didn't even say "sorry for problems"
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