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Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint

hotel Located off Interstate 95 on Exit 344, this hotel is less than 15 minutes’ drive from The Mayo Clinic Hospital and Jacksonville Beach. A continental breakfast provided, and rooms have free WiFi.

Most recent booking for this hotel was today at 04:41

Score from 163 reviews Review score 6.3/10

Newest reviews for Best Western Hotel JTB/Southpoint

  • Todd
      U.S.A.
    22 August 2014

    Easy access but confusing and troubling to leave the complex area. Hotel was practical and breakfast was simple but good. . .

    Laundry was behind and no clean bath towels till after 6pm after calling twice. . . (Front desk did then promptly bring me towels)

    6.7

  • Brittnie
      U.S.A.
    14 August 2014

    I loved the bed

    I hated the fact that the rooms did not have a fridge or a microwave. I also did not like that a housekeeper came knocking on our door when we had a late check out, and proceeded to tell us that we didn't have a late checkout when I contacted the front desk the night before. They need to communicate better.

    7.1

  • Ghazi
      Saudi Arabia
    10 August 2014

    The staff are helpfull.

    No safe deposit safe at the room

    7

  • Anonymous
      U.S.A.
    10 August 2014

    great location. room clean, staff friendly and helpful

    smell in the building. musty odor. disappointed. usually have enjoyable stay. first time with bad time.willing to try once again

    6

  • David
      U.S.A.
    7 August 2014

    Location, and ease of checking in and getting into the rooms from the parking lot.

    The room smelled musty and as if it had mold. Woke up the next morning with a stuffy head and headache. And noticed on the credit card bill that we were charged and additional $8 from what the receipt from the hotel. What is that all about?

    7.5

  • Julie
      U.S.A.
    11 July 2014

    Staff was very nice. Building and inside looked very nice.

    The room smelled really bad! Had air freshener in car and had to use it. I think it was the carpet but it was pretty bad.

    7.1

  • Anonymous
      Italy
    3 July 2014

    Price, clean, well equipped, ...

    A little bit far from the city

    8.8

  • Jackie
      U.S.A.
    28 June 2014

    Everything

    Nothing

    9.6

  • Anonymous
      U.S.A.
    18 June 2014

    Convienent location. Rooms were clean and nice. Staff was friendly.

    Some updates could be made to hallways and elevator. Breakfast was less than satisfactory.

    6.7

  • Anthony
      U.S.A.
    17 June 2014

    Did not get the room that we booked, could hear the loud guests in the next room

    6.3

  • David
      U.S.A.
    17 June 2014

    The room was a good value. The free Wi-Fi was nice--I had no trouble connecting. Although the breakfast was not my favorite, there was a variety of things to eat and the value was good.

    The fluorescent light fixtures in the bathroom were very old, and sometimes took more than a minute to actually turn on. The breakfast was not my favorite (frozen waffles, sausage patties, biscuits, cold cereal); I would have preferred more healthy options such as whole grain bagels, or fresh fruit.

    10

  • Anonymous
      U.S.A.
    17 June 2014

    Was not able to check in until 4pm.... front desk staff was not friendly

    4.2

  • Victorio
      U.S.A.
    12 June 2014

    The unit was advertised as a queen bed and it was only a full which made things tight

    5.8

  • Sarah
      U.S.A.
    10 June 2014

    Location was great. Grabbed a cab to go downtown in a breeze. Beds were like marshmallows, so comfy! Staff was very friendly!

    Room was gross. Smelled like an ashtray. The carpet was peeling off the wall by the AC. The pool had tons of debris in it at 9 AM. Breakfast and coffee were not very tasty.

    6.7

  • Lanre
      United Kingdom
    10 June 2014

    The members of staff are kind and friendly. They should keep it up.

    They should be able to provide hotel shuttle to city centre and/or airport considering the rate with which the lodger do paid. New client to the Jacksonville may find it difficult to annex the resort centres in and around the hotel without mobility.

    7.5

  • Debby
      U.S.A.
    8 June 2014

    Good price

    Dirty room and bathroom. Had to move to new room. Carpets felt sticky to walk on, wall outlets did not allow for the lamps to be completely plugged in. Fire hazard.

    5

  • Carla
      U.S.A.
    4 June 2014

    loved the location-room was clean really very satisfied

    I did not get a wake up call the second day even though requested

    10

  • James
      U.S.A.
    3 June 2014

    Pool, bed, and TV

    Accessibility for a wheelchair user

    4.6

  • Donovan
      U.S.A.
    28 May 2014

    Everything was fantastic! Room was better than expected. The breakfast was worth every penny plus some. Location was central to both the beach and downtown. They simply need an air vent in the elevator and need to allow their employees to wear short sleeves without that hot vest during summer months.

    9.6

  • Marva
      U.S.A.
    13 May 2014

    Staff was very personal and nice. Maded us feel very welcome. Room was clean and very relaxing.

    Nothing

    9.6

  • Sylvia
      U.S.A.
    13 May 2014

    Clean

    I got there before 3 And that gave me a room and I under lock the door and they had gave to someone else. So I went back down and I had to wait for a hour to a second room and it wasn't right , so back one more time.

    6.5

  • Jennifer
      U.S.A.
    11 May 2014

    Nice hotel & the house keepers was always nice & curtious

    Front desk clerk was rude & not concern. The first two rooms I went to was not clean no sheets on the bed or anything. I ask to speak with the manger the front desk clerk said she was the manager and I just had to wait for a clean room not one time did she apologize. After waiting for a few minutes I ask for my money back she said I could leave but I will not receive my money back.

    5

  • Gary
      U.S.A.
    11 May 2014

    the free breakfast saved us $10 each day and the hassle of going out to eat.

    the elevators were some of the slowest I've ever been on

    10

  • Steve
      U.S.A.
    6 May 2014

    very good value. clean and friendly.

    breakfast was not a benefit. had very little taste. we tried the breakfast, didn't finish it, went to a nearby restaurant

    10

  • Amy
      U.S.A.
    21 April 2014

    The breakfast buffet Great !!! The cook was very polite and friendly. Made us feel right at home.

    Everything was just right !!! I will stay at this hotel again during our vacations to Florida for sure. Great Service.

    10

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