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Most recent booking for this hotel was yesterday at 21:28

Score from 55 reviews Good 7.2/10

Newest reviews for Best Western Marina Grand Hotel

  • Anonymous
      U.S.A.
    23 August 2014

    poor Wi-Fi

    5.8

  • Luz
      U.S.A.
    20 August 2014

    Rooms were very clean and updated but beds were the hardest ive ever slept on. Free breakfast was very good and staff kept refilling everything (eggs,sausage,gravy,biscuits,refried beans,flour tortillas,fresh fruit and cereal and three waffle machines. Good coffee and juices. Good restaurants across the street and nice beach across the front of hotel off to the right about 5 minute drive or less. Great hotel and great staff.

    Hard like a rock beds but very clean rooms. Two tiny and slow elevators.

    8.8

  • Louis
      U.S.A.
    17 August 2014

    Wifi

    10

  • Christina
      U.S.A.
    12 August 2014

    The wait for the elevators..and they are super small

    9.6

  • Winona
      U.S.A.
    9 August 2014

    Lounge was great

    Arrival construction and no signs as to how to get into Motel. Even though the rooms were ready we were not allowed in until 4pm. No other hotel has ever done this to us and we are world travelers. Cleaning of our room was terrible - no clean glasses - did not dump water in ice bucket. Did make bed and left.

    4.2

  • Heather
      U.S.A.
    8 August 2014

    Loved the location! The breakfasts were amazing and the cleaning ladies were great. The blonde woman at breakfast was awesome.

    The front desk staff was terrible all 3 days we were there. Not helpful, unfriendly, acted put out by any requests. Never did get extra towels as requested but thankfully we ran into the cleaning ladies the next day who gave them to us. The girls at the front need a serious class in customer service. Too bad at such a nice hotel.

    7.5

  • April
      U.S.A.
    7 August 2014

    Clean room Great breakfast Comfortable bed Excellent housekeeping service Friendly staff Nice pool

    Construction in the area

    8.3

  • Anonymous
      U.S.A.
    6 August 2014

    Excellent View of the Marina

    10

  • Anonymous
      U.S.A.
    5 August 2014

    fresh clean room

    a little bit of street noise

    7.1

  • Patrick
      U.S.A.
    5 August 2014

    This is our Second stay in Best Western Marina Grand Hotel, we have loved the stay both our visits, The staff is polite and courteous The Beds are very comfortable We have our basic needs in the hotel room, Nice view from the hotel room, good parking lot, we liked the lounge and the view from the lounge, specially the sunrise breakfast.

    10

  • Anonymous
      U.S.A.
    5 August 2014

    great location, clean rooms, good breakfast

    9.6

  • Isra
      U.S.A.
    3 August 2014

    The front check in was very rude and the manager was making us feel as if we where not good enough to stay there we had just got back from a fishing trip and she made us very uncomfortable I had to leave and look for a didfrent hotel we did not stay

    2.5

  • Neil
      U.S.A.
    3 August 2014

    The view from the 8th floor was spectacular. Breakfast was fantastic, Room was awesome. The bed was more than comfortable. The staff was pleasant and helpful. The pool was clean. We'll be back

    A little pricey. Construction out front and in lobby. small fridge and micro. Room smaller than it looked on the internet

    9.6

  • Leigh
      U.S.A.
    31 July 2014

    Centrally located. Comfortable.

    Wifi was unpredictable.

    7.5

  • Anonymous
      U.S.A.
    29 July 2014

    Breakfast, location

    Slow wifi, needed some modernization, ac unit didn't work well

    6.3

  • Julie
      U.S.A.
    23 July 2014

    Great breakfast!!!

    Elevators small and slow.

    7.5

  • Patricia
      U.S.A.
    23 July 2014

    The King bed was great. The view from the room with balcony.. Great!

    Stayed on 10th floor and was happy about that but there was super loud banging happening above me. Some kind of machine, all hours of the night. Was glad I was not staying for business because it was difficult to rest. Loved everything else.

    9.2

  • Matt
      U.S.A.
    23 July 2014

    My internet was faster on my 3G phone than it was when I was connected to the wifi.

    7.1

  • David
      U.S.A.
    22 July 2014

    We booked two rooms for my family and my father-in-laws family and although our room was excellent in every regard, the same cannot be said for my in-law's room.

    In my in-law's room: The thermostat was locked and the drainage for the toilet was backed up and some how linked with the shower. Every time the shower was used the toilet would overflow.

    9.6

  • Mey
      Singapore
    22 July 2014

    Front Desk staffs' attitude very poor especially thru phone call. The room that we stay (@8th fflr)so so noisy the air con fan

    3.8

  • Deborah
      U.S.A.
    21 July 2014

    No valet or anyone to help with bags. Ice machines on every other floor - but no signs to alert one to that situation. Attitude of personnel when asking about a late check out. No individual temperature control in each room.

    6.3

  • Nimish
      U.S.A.
    20 July 2014

    Good location. Close to marina. Hot breakfast.

    Hotel doors and furnitures needs update. We stayed 2 nights but house keeping did not clean our room.

    7.5

  • John
      Canada
    17 July 2014

    Covered parking

    Staff Wifi would not work in room Very noisy/hear toilet flushing above and beside us. Poor breakfast selection Lobby staff were extremely unhelpful and arrogant.

    4.2

  • Juanita
      U.S.A.
    12 July 2014

    This location has evidently experienced a recent renovation. I have stayed there in years past and was very pleasantly surprised at all the changes. Clean environment, beds are extremely comfortable and the showers are marvelous.

    our only problem was with our door keys. one room had serious problems on our first day but an excellent maintenance dept took care of it.

    10

  • Paul
      U.S.A.
    10 July 2014

    Great location, you are between everything from the beach to water street, from art galleries and the aquarium and the USs Lexington everything was above

    7.5

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