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Newest reviews for Best Western River North Hotel

  • Mary
      United States of America
    August 26, 2014

    Parking and check in were convenient. The staff was consistantly friendly. Room was nicly decorated and cozy - very clean.

    Slow restaurant service at breakfast time.

    9.6

  • Tom
      United States of America
    August 24, 2014

    Room size was great, especially for Chicago. Bed was very comfy. Security was good. Free parking :)

    Elevator was out of order. Hallways had a unpleasant odor.

    7.1

  • Anonymous
      Canada
    August 16, 2014

    For travellers on a budget this is a good place to stay. It is perfectly located in the restaurant area of Chicago with the Chicago trolley bus stop across the road. The rooms themselves clean and comfortable. There is a great swimming pool and deck on the top floor and the parking is free.

    The building itself is old and smelly. View of back alley way from some of the rooms is unpleasant and the elevator is slow and unpredictable. All easily overlooked due to the value of this hotel.

    7.9

  • Anonymous
      United States of America
    August 14, 2014

    Convenient location; free parking

    Noisy room due to poor floor to floor insulation; dingy looking floors and walls; lousy wifi

    6.7

  • Anonymous
      United States of America
    August 10, 2014

    Location and free parking.

    Small rooms. Moldy smell in hallways and stairwell.

    7.9

  • Francisco
      Brazil
    August 7, 2014

    The staff was very willing to help. The longe and bar was vary good, excdellent food and reasonably priced.

    The place seems somehow decayed, particularly the carpets. If renewd, this would be an excellent choice for a hotel.

    7.9

  • Anonymous
      Canada
    August 7, 2014

    Your staff was very friendly and helpful. Nicely decorated. Great location.

    Extremely noisy, hall noises came right thru the door. We were in 219 and the alleyway was noisy....garbage trucks at 7 am and voices throughout the night

    7.9

  • Jaime
      United States of America
    July 27, 2014

    Great location. The free parking is an amazing deal considering the price of parking in downtown Chicago. Friendly helpful staff.

    The room was very humid and the AC would only run if we set it at a really low temperature that made us a bit cold.

    7.9

  • Anonymous
      United States of America
    July 18, 2014

    On site Parking and nice staff. Great location. Nice clean room. City bike "Divvy" hub around corner from hotel. Great way to explore. Yolk restaurant 4 blocks.

    10

  • Kay
      United States of America
    July 13, 2014

    I could not take a shower because the shower knob was so hard to pull out to get the water flowing. I tried and tried and it just seemed stuck.

    8.8

  • Paul
      Australia
    July 13, 2014

    Relative cost effectiveness...good walk into town...tour bus stop just across the road...free parking with very helpful parking staff..room was fine...good coffee in the foyer.

    Wifi dodgy at times.

    7.5

  • Catherine
      United States of America
    July 12, 2014

    The people were absolutely wonderful to us from the second we walked into the door til the second we walked out. They really added joy and we could relax and know they would take care of everything we needed. We appreciated the free parking so very much! We were amazed how well they helped everyone with their cars. The rooms were not just clean; they were immaculate! We loved our first stay in Chicago so very much and the people at this hotel really made it a great experience!

    9.6

  • Dhanushan
      United States of America
    July 10, 2014

    Location

    stairs to the lobby, elevators

    7.5

  • Anonymous
      United States of America
    July 9, 2014

    We stayed over 4th of July weekend and found all the amenities to be just fine and the restaurant downstairs is pretty good (there are many others in Chicago that are better) but for breakfast or a fast meal it's nice.

    The parking staff wasn't as nice and one of them had an attitude. It was a holiday weekend and I think many people were coming and going and that kept the valet staff busy but they weren't always very nice when we came back to park.

    7.9

  • Michael
      United States of America
    June 30, 2014

    Great location Rooftop patio Indoor pool

    Wifi hard to connect to.

    8.3

  • Rebecca
      United States of America
    June 28, 2014

    The location was good with lots of places to eat and entertain ourselves easily. Able to walk within 15 minutes to most places. FREE PARKING with 24 hour attendant was awesome!

    The ONLY negative was that it was very hard to get hot water to shower or use the sink. We had to let the water run for over 10 minutes to get it it warm up one morning.

    7.5

  • Adrian
      United States of America
    June 24, 2014

    very friendly and helpful staff great coffee complimentary within walking distance to all the downtown attractions

    A little noisy now and then from the street traffic and occasional guests late at night

    8.8

  • Anonymous
      Singapore
    June 23, 2014

    Front desk staff were all helpful and friendly There was water in the lobby for guest to drink and fill up

    The bathroom was old and dated The drain in the tub was slow. Water collected when you shower.

    7.1

  • Mir
      United States of America
    June 22, 2014

    Location was great with free parking facility though it would have cost me the same if I had taken another hotel in downtown with public parking

    The rooms didn't smell great and lots of sound coming from corridor

    7.1

  • Anonymous
      United States of America
    June 20, 2014

    Free parking and location.

    Facility was outdated and could have been cleaner. Hallways smelled. No room # signs in the hallway letting you know which direction to go towards making it difficult to locate your room. Ice machine is only on the 4th floor. Bathrooms are small. Carpet needs to get cleaned.

    5.8

  • Michelle
      United States of America
    June 18, 2014

    Wallace was the best part of our stay. He was concerned with our needs at the hotel as well as our time in the city. You have a gem!

    7.9

  • Ron
      United States of America
    June 11, 2014

    Parking included & on-site. Roof top deck as well as pool area.

    Hard to move around, only select floor have full range of hotel. The rooms are small & the bathroom are almost Claustrophobic.

    5.8

  • Geraldine
      United States of America
    May 19, 2014

    Everything. It was an outstanding stay !!

    Nothing.

    10

  • Richard
      United Kingdom
    May 13, 2014

    Staff were a pleasure to meet every morning. The free on-site parking was the primary thing that attracted me to the hotel. Great location. Lots of great places to eat nearby.

    Wifi signal was intermittent and poor on the 5th floor, the signal could do with some boosters up there.

    10

  • Robin
      United States of America
    May 7, 2014

    Staff very helpful and friendly. Parking included is a major bonus in the city. Walk to all attractions.

    Could use an update, and less perfumy cleaner. Smells like a cover up instead of clean, even though all appeared clean.

    7.5

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