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290 Bal Bay Drive, Bal Harbour, Miami Beach, FL 33154 – Show map
|One-Bedroom Suite with Balcony|
|Queen Suite with Two Queen Beds|
|Two-Bedroom Suite with Balcony|
|Two-Bedroom Suite Oceanfront with Balcony|
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284 verified reviews
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Quarzo Boutique Hotel – Bal Harbour's staff speaks: Chinese, Spanish, English
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Outdoor Pool, Grounds, Terrace
Spa, Massage, Bicycle Rental
WiFi is available in the hotel rooms and costs USD 9.99 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 15 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Chinese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged USD 30 per night when using existing beds.
Any additional older children or adults are charged USD 30 per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 284 reviews
Value for money
Show reviews from:
This beach-front Surfside, Florida all-suite hotel is on Surfside Beach and is a 5-minute walk from Bal Harbour Shops. The property features 2 ocean-front pools, 1 rooftop pool, and 2 on-site bars.
Score from 909 reviews Excellent
In North Miami Beach, Florida, this apartment features access to an outdoor pool and a sauna. This beachfront property has apartments equipped with free Wi-Fi.
Score from 87 reviews Wonderful
Only a 10-minute drive from South Beach, this Miami Beach hotel overlooks the Atlantic Ocean. The beachfront hotel features a 7th floor outdoor pool, private beach access, and large suites.
Score from 1675 reviews Very good
This Miami Beach boutique hotel features a trendy rooftop lounge, glass-enclosed pool and a restaurant with a full-service bar. A full breakfast is provided, and the beach is just across Ocean Drive.
Score from 605 reviews Good
Loved it all!! The staff, the location, the facilities, the quality of the apartment - fantastic!
The AC and some of the floorboards were really noisy.
Stayed at Quarzo several times previously and noted a change in reception staff. One could hardly speak English and the others were not as warm and accomodating as on my previous visits which I found dissapointing.
Apartments are wonderful, luxury level. There is a very nice zen garden in front of the ocean (no beach). Service and staff are perfect. Bal Harbour is a very nice area and you are steps away from the beach. There is even an electric shuttle to go there. Defintely deserves the stay.
Only drawback is the balcony view, in case you are not in front of the ocean. You could end up with a bridge in front of you, but it's not a problem at all considering the quality of the place.
From the moment I walked through the doors I was met with a professional and courteous staff. The hotel far exceeded my expectations it was immaculate, smell great and staff was vet attentive.
Pay for parking not cool
Room: Spacious Furniture quite new Staff: nice Can walk to the beach
Air conditioner: strong but difficult to manage temperature Not clean floor Hot/cool shower: difficult to adjust Slow lift but not smooth
Although we arrived 5 hours early for the 4pm check in, the reception staff were helpful and polite. They offered us refreshments, kept our bags and even provided us with a place to change out of our travel clothes. Room was clean, ultra modern and had everything we needed for a comfortable stay. There was some construction going on under the bridge, which was noisy but it finished around 5pm Thursday for the holiday weekend so we were not really troubled by it. The shared beach facilities at Bal Harbour One were very good, sun loungers, towel service and of course food and drink on request! This hotel is a hidden gem that we would definitely re-visit
No onsite bar/restaurant and although they did have a room service menu for breakfast, drinks and snacks, it would be a great addition
We love the setup and the location. The staff was great. The room was perfectly clean. Feels like home.
The checking can be at 3 and check out can be 12 giving the customers more time to enjoy this beautiful hotel I hope they change it.
The staff are great, very helpful. It has a pool and the sun beds are great. The rooms are comfortable and spacious. They are also modern with all the latest equipment.
Apart from the small pool, there is nothing else to do at this hotel. There is no restaurant, no bar, virtually no facilities. Everything has additional charges. I wanted to check out 1 hour late and was told it would be $150.
The spacious suite and localization, the furniture of the room.
Missing a fitness center and breakfast.
Comfy clean quiet apart from the bridge when outside but not that bad few ants in outside teepees but as a base or buisness stay for the shops and beach very good , try feeding the fish at bottom of garden allsorts come up for bread and chicken
Ants in garden teepees, and the $15.00 a day parking but this seems fairly common for miami hotels
The location, the room, and the view.
For the price of the room they could've had complimentary breakfast.
Run- down facility. Parking lot poor and inadequate. Floors were dirty. Help was stand-offish. Nobody at the door to help with bags upon arrival. Room was in mediocre condition. Mold in the bathroom.
free up to better suits,good lucky !
garden to sunbathe and relax right on the water accessible to excellent restaurants
Very clean and modern. We had a really nice appartment with kitchen. The beds are huge and comfortable. Very quiet. The staff is very professional and hospitable.
Location Beach service
Its not a hotel realy, there are apartments. The swimming pool was close. The kitchen has nothing. No toster , no good knife. And no place to have breakfast or just drink something. You have to walk to the one hotel.
Everything was very good! The hotel is very nice, new and clean. The staff is kind and gentle, the location is wonderful.
My AC was noisy and one of the mattresses was not very comfortable. I reported this to the staff and it took two days to solve the problem.
...15 usd extra parking, although there is a public parkplace nearby...
The beautiful scent of the hotel was reminiscent of a spa! The large rooms and the beautiful kitchen. The location of hotel. Water always available in public areas. Majority of time a quite place to stay.
The floors and balcony of rooms need cleaning daily with cleansing water by cleaning staff. I did request at front desk but was not done during 5 days there. A mirror should be on wall of bedroom near TV on wall for applying makeup. Hooks need to added in closet.
I love the suite with two bedroom, living room and a kitchen. It's very nice and large space. Very recommend for family or friend groups.
Nothing is not perfect.
Really nice rooms with big spaces. Well equipped and everything look like new. Just like been in a vacation apartment. Few steps from the beach. Nice view to the canal.
A close convenient store would be nice for long stays.
- Hotel facilities are fantastic and pretty new. - Rooms are huge. We stayed at a 2 bed and it was around 1700 sqft with full kitchen, dining room and living. The real vantage point of the hotel. - Staff is very kind and helpful. Specially Ignacio, who spent value time giving us attention. - LOCATION is one of the best we've ever seen. Close to great malls, restaurants and, of course, the beach. Even though, the hotel isn't directly on the beach, it is just a few steps away and they've pulled out a partnership with One Bal Harbour so that the guests could use their beach chairs for free. All we had to do is show our room key and pay for the umbrellas and, of course, the drinks. - The best value for money in Miami.
- Just a heads up (not really a con) but the check-in time is 4 pm, so you better find something to do during the hole day, basically.
Honestly, nothing at all.
Here is a list of all the things that went wrong: - Paper walls, so you can hear babies cry from 7 rooms further or even from different floors. - paper ceiling: you could hear people walk above in the middle of the night - air-conditioning sounded like a bulldozer so you couldn't use it at night. - Due to paper ceilings and walls you could hear other people flush in the middle of the night. - Swimming pool size was so small that no child will ever be happy or have fun in there. - bath tub still had sand in there from the previous occupant. - No eating facilities in the building so for every snack or food, you needed to move location. Due to all of this and in comparison to other hotels we decided to move to a different hotel. We had booked for 3 nights, but we only stayed 1 night. The management and staff did not want to help in any way and we did not get a refund whatsoever. They make the pictures look good but this is one of the worst hotels I ever stayed in. The worst hotel if you consider the price. I also found out that there were complaints before and the management systematically ignores them. All they want to do is get rich fast. PLEASE DO NOT BOOK THIS HOTEL! When you compare it to other hotels in the neighborhood (Miami Beach), there are a lot better hotels than this.
very helpful staff, convenient location to shopping, full kitchen
feeling of starkness as no carpeting anywhere - everything echoes, rooms not available before 4 pm
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