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321 Grant Avenue, Union Square, San Francisco, CA 94108 – Show map
Excellent location – rated 9.3/10! (score from 388 reviews)
Rated by guests after their stay at Baldwin Hotel.
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388 verified reviews
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Baldwin Hotel's staff speak: Chinese
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Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs USD 34.20 per day.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Up to two additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Baldwin Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in government issued photo identification and valid credit card or USD $cash deposit is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
If you late cancel, modify your reservation or don't show, taxes are applicable to the consequential fees (see Hotel Polices).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 388 reviews
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The noisy lift
Great location Friendly staff Comfortable beds Quaint and cute
Lack of hotel slippers/must ask for toiletries No breakfast provided
Location and clean room with good wifi
Dated but ok
Price to high
Very good location. Tea and coffee self service facility with hot waters was very good.
Toilet after check out use - in basement is pretty bad. Elevator was slow, small and old.
Excellent position and good value
Clean room, felt like a European hotel.
The location is great. Hotel was clean and well maintained and staff friendly and helpful (we didn't any extra directions/suggestions so didn't ask too much of them). Good value for cost of room. Rooms are compact but not cramped.
There were short episodes of load metal clanging early in the morning from garbage trucks that are probably a lot louder on the street side of the hotel than room located further back in the building. Ear plugs are strongly suggested to help avoid some unpleasant wake ups during sleep time.
Very nice room. Tastefully decorated and maintained. Helpful staff and great location.
The location was excellent, very close to the Union Square and Chinatown. Reasonable price brought good value for the location. Many breakfast places across in the same quarter. Efficient staff.
Wifi connection was poor. Room was quite small but the bathroom was roomy.
A small hotel in good location close to Union Square, Chinatown and Market Street. Friendly and helpful staff
Lack of coffee maker and refrigerator in room
Great location in Union Square and right next to the gate to Chinatown. The hotel is charming and has an antique feel. Staff were very helpful and friendly and room was very clean. We loved it and plan to stay there next time we are in San Francisco.
location accommodated our late checkout
intermittent wifi staff didn't speak english
Everything!!! Perfect loacation!!!
Lovely quaint well appointed room...reminiscent of Paris
The cute towel animals after room service every day.
The door was super noisy when closing/opening.
Good location and staff was courteous.
VERY NOISY at night. We were in a room facing the street. Trash pick up all night long and homeless singing and yelling. Also, No amenities. No water, no parking (2 blocks away). Rooms were very small.
No tea making facilies
Location is good, very close to the dragon gate of china town where you could by a lot of reasonable souvenir. The hotel area is far from a very dangerous area (Tenderloin). Male staffs are very friendly and helpful. Female staff is not so kind but work may be fast instead. All staffs are Chinese.I stayed at 9th floor, no problem in Wife connection although a bit slow. Coffee and tea are served on Lobby floor at free of charge. I had it every times I passed the front, which made be relaxed and comfortable. Guests room was enough large to open suitcase. There is a desk and lump where I could work in the room.
No breakfast. Cups in the room are plastic. Moreover it happened only one day that no cups are provided. Therefore I could not drink anything. I claimed to reception, hereafter everything was ok from next day. A bit far from cable car station, may be 5-8 min. walk.
Really good central location, could walk to harbour, union square etc easily. Great brasserie across the road,plus good choice of other restaurants. Didn't know San Francisco before we went but felt we had made the best choice of area.
Great location! Clean rooms.
Due to the location we didn't get much sleep. There is no AC so we had to have our window open. Garbage trucks parked in the alley under our window and did their business starting around 10:30pm. They started again around 5 in the morning. VERY LOUD!!!
Staff was very helpful. We had to change rooms and they immediately took care of it.
This is a hotel in downtown SF. Even though our room didn't face the street, it was still noisy.(No fault of the hotel but it was a problem.) Small room. Be aware that some rooms have a clawfoot bathtub which is very difficult to shower in. So request a regular bathtub when reserving if it's important to you. That was the reason we changed rooms. The closet in our room was very deep but there was no light and it was very difficult to see anything.
Location was really good. Hardly any noise at night. Very convenient. Close to restaurants and shopping.
There was no ice box. The room was quite small that we opened suitcase on the bed. I requested high floor with a view. However, we got 4th floor, building very close to our hotel. So we could not open curtain all the way.
The Hotel was nice,great location easy work to Moscone centre each day for conference and plenty of places to eat on the way and absolutely loved it had a sliding opening window to let in fresh air (high up so no security issues) and a bathtub (heaven). The staff were friendly and greeted me each day; opened the door when i came in each night and very helpful when I needed to book shuttles etc. Loved the little touch of making a different origami type animal from a towel and leaving it on the bed each day very creative; very clean and probably the most comfortable hotel bed I have ever slept in, clean and quiet. Wifi worked fine for me. I would definately stay here again when I come to Sanfrancisco; thankyou for the wonderful and comfortable hotel stay.
All that was missing was a tea/coffee maker in the room with a small fridge (i do like being able to have tea whenever i feel like it) and having to go to lobby to get it was a pain.
great location, literally next to the dragon gate (china town) + well maintained hotel, clean room, clean bathroom and towels, good strong hairdryer, good wifi
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