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Resort highlights

Free WiFi Free parking

Activities:

Tennis Court Golf Course (within 2 miles) Fishing
Show map Blue Ridge Village - Banner Elk

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The Highlands at Sugar

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Most recent booking for this hotel was yesterday at 14:22

Score from 31 reviews Very good 8.3/10

Newest reviews for Blue Ridge Village - Banner Elk

  • Jim
      United States of America
    August 20, 2014

    Suite was fabulous. So much to do. Excellent location to anywhere we wanted to visit. Can't really comment on the staff because we didn't need any assistance during our stay.

    WiFi was marginal, however we were in the mountains so certainly forgivable.

    10

  • Lynn
      United States of America
    August 20, 2014

    the room was great and the grounds were fun

    9.6

  • Anonymous
      United States of America
    August 17, 2014

    Facilities outside available Spacious living/dining Relaxing Many items provided awesome master

    Wi-Fi Flooring small downstairs bathroom tight parking early am checkout time twin beds down by door for kids

    8.3

  • Anonymous
      United States of America
    August 15, 2014

    Location and variety of activities

    Pool was dirty and the wifi didn't work well

    7.9

  • Kimberly
      United States of America
    August 9, 2014

    location - close to everything amenities - plenty of activities at the resort, which is especially nice after a long day out; peddle boats, corn hole, tennis, small playgrounds throughout, even board games accommodations - nicely equipped kitchen, washer/dryer in the unit

    no real negatives - if you have more than one vehicle, you may have to park one away from your building

    9.2

  • Anonymous
      United States of America
    August 7, 2014

    could hear the little boy below us running and shutting doors while trying to sleep

    7.5

  • Cheryl
      United States of America
    August 6, 2014

    Nice location, condo was clean and well equipped.

    could hear people above us walking/muffled talking; hot water didn't last long

    8.8

  • Darrel
      United States of America
    July 25, 2014

    Location. Functionality of the rooms.

    Weather, but that's no one's fault. Rooms are a little worn for the money.

    8.3

  • Anonymous
      United States of America
    July 22, 2014

    I am a single widow. The unit I was assigned was underneath a deck and a stairwell covered the entrance. I did not feel safe coming and going as the door to the unit was hidden from open view. The second assigned unit was on the end of a four unit complex. When I looked to my right there was a broken window in the building next door to the entrance to the second unit I was assigned. I did not feel safe. Also, upon opening the door to the second unit the smell of room deodorant was overwhelming. Needless to say, I had to make reservations elsewhere. I was very disappointed. When I stayed there in June the unit assigned was very nice. I will never make a reservation there again. My perception was the customer service staff does not like there job. It appeared it was an effort to meet my needs. SAD!

    2.5

  • Katherine
      United States of America
    July 19, 2014

    Variety of things for children to do....swimming, paddle boats, mini golf , all on site.

    7.9

  • Anonymous
      United States of America
    July 15, 2014

    lots of free amenities

    no wifi service problems with television service staff said it was charter problems

    9.2

  • Frank
      United States of America
    July 7, 2014

    location 950 sq. feet granite countertops kitchen plentiful linens staff hospitality new furniture

    10

  • Shirley
      United States of America
    June 25, 2014

    Everything

    10

  • Pamela
      United States of America
    June 23, 2014

    Location was convenient; amenities were fine; nice grounds.

    Was put in a room that hadn't been renovated yet; room did NOT look like picure when I made reservations! Tub was old worn, old paneling in living room, televisions needed to be updated, room had odor, worn couch, etc. Indoor pool area was so stuffy and uncomfortable, it was impossible to enjoy it.

    5.8

  • Anonymous
      United States of America
    June 10, 2014

    I thought it was very spacious and clean

    We could hear the people above us stomping around at midnight and early the next morning. It was so bad we had to change rooms!

    5.4

  • Richard
      United States of America
    May 25, 2014

    Our condo was comfortable, but not a very good view.

    Front desk staff. Took 20 rings on the telephone before they answered. Same problem when calling them before we checked in. Not enough parking spaces.

    7.5

  • Ray
      United States of America
    May 16, 2014

    We enjoyed the atmosphere. It's a little out of the way, but I rated it excellent because it feels a little secluded, yet go around the bend left or right and there's a grocery store, local restaurants and more within a mile each way. The inside of the room was awesome and big and roomy. We also liked the pool and the tennis courts.

    The wi-fi was terribly slow, but at least it existed. We liked the little miniature golf course but it wasn't kept up very well. Not really anyone around to ask questions after the main staff goes home after about 8 pm.

    9.6

  • Shirley
      United States of America
    May 16, 2014

    We will definitely stay there again

    7.5

  • Anonymous
      United States of America
    May 13, 2014

    Loved the location of the property. Nice to sit out at night and enjoy the view. Quiet and clean.

    The upstairs bedroom in our unit was hot. There was only one ac vent for a rather large room and it was partially covered by a nightstand. The room would be unbearable in the summer heat. A ceiling fan might help a little.

    7.9

  • Anonymous
      United States of America
    April 21, 2014

    This is our second stay as a family at Blue Ridge Village and we love it! The condos are clean and comfortable. There are lots of activities available on the grounds as well as plenty of sites and activities close by. A great vacation spot!

    10

  • Marty
      United States of America
    April 9, 2014

    The unit was very comfortable. There was a problem with our first room, but the staff quickly remedied the situation and the rest of our stay was great. We especially liked the full kitchen and in room laundry facilities--perfect for our needs.

    Internet was really slow.

    8.3

  • Jean
      United States of America
    March 14, 2014

    Very helpful at the front desk. Enjoyed the fitness room, putt putt golf, and fire pit. Tried night skiing and loved it.

    10

  • Jill
      United States of America
    March 11, 2014

    We loved our stay at the Blue Ridge Village in Banner Elk. Property was very pretty. Condo was clean, updated, roomy, comfortable, and the price was right! The indoor pool and jacuzzi were a big hit with the kids and adults alike. We will definitely stay here again.

    10

  • Windy
      United States of America
    March 7, 2014

    My friends & I loved this place and it's convenient location. Less than a mile away from Sugar Mountain & close to a grocery store & restaurants. Our condo was updated, very nice & clean! Great heated pool & jacuzzi! Awesome friendly staff! Cookies & coffee in lobby everyday =)

    Parking! Could only park one car at our unit, but that is my one & only complaint! This place was great!

    10

  • Stephen
      United States of America
    March 5, 2014

    The WiFi didnt work in our unit. In today's day WiFi is expected even in vacation places.

    10

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