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Bel Air Hotel
344 Jones Street, Tenderloin, San Francisco, CA 94102 – Show map
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133 verified reviews
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Bel Air Hotel's staff speak: Spanish, English
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Free! WiFi is available in some hotel rooms and is free of charge.
No parking available.
Vending Machine (drinks), 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 12:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge when using existing beds.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Bel Air Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests must send the deposit for the first night within 3 days of booking.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 133 reviews
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central. close to subway.
noise in the area. homeless people all over the place hence the hotel door is locked all the time.
More less clean Location near to station
Very old building and installations. A lot of homeless around (dangerous)
No shower just a tube in the restroom. Not safe around the hotel. Facilities are poor and double bed is narrow, not big enough for two persons. Not worth of money.
We had a bad time there. The room was dirty, the bed were uncomfortable, the walls were distroyed. The bathroom was not a bathroom because we found a bath without shower pipe and nothing to fill in the bath. I never saw that before.
price too high for this kind of hotel
Really sweet staff
The area is dodgy. Really dodgy. People screaming in the night, lots of homeless people, drugs etc. Upon entering, a peculiar smell washes over you. I'm not sure what it is but it smells stale and old. The decor is also outdated. It is however pretty clean, just a bit run down.
It was cheap and in dt SF. The large antique above ground tun was kind of cool.
We were visiting for pride so we got back a bit late. We were from out of state so we had a friend come back with us to talk and hang out for a little before we say goodbye for a year or so. The attendant(who is always at the door to take and give you your key) ended up knocking on our door shortly after we arrived to the room and said that he had to take our friend's(a well dressed woman) ID in case anything happened and then questioned her for about 10 minutes about where she lived and when she will leave and how she's getting home. It became obvious shortly after that he thoight she was a prostitute and not our longtime friend who we don't get to see but 1-2 times a year. After stealimg her ID and saying she couldnt stay but an hour or so, we were weirded out and our friend left. By the way, this is obviously a hostel for people without homes or desperate travelers, hotel? Not so much... but you get what you pay for. Under $100 and walking distance from castro and market? Anywhere else would have been $300+. By the way, I'm pretty sure the keyholders are mentally disabled residents that work for free rooms. Cool idea but I dont like the sign saying leave all valuables and cash at front desk.
Location and price
Facility and stuff
This hotel takes you back at least 50 years.Room in need to tlc like a coat of paint,bathroom fixture need to be replaced you might think they are undercapitalized or lining their pockets. Way overpriced.
Staff is nice. Help customer.
Location is have many homeless
Manger cussed me out. Hobos working for them. Very uncomfortable and insecure place
Staff were helpful, very polite and understanding
Location, I feel sorry for the owner...
comfortable bed, few blocks from the BART station
note: this is in the Tenderloin district which is generally considered a bad neighborhood; although I personally did not have any problems, there were a few strange people on the street but they did not look very dangerous
Not much to like here except the price and the friendly staff.
Pretty much everything...
The family that run this hotel are very helpful
This area for me was a great concern as the streets are over run with homeless, drug users and the mentally disturbed. I am a solo female traveller and felt unsafe in this area.
Staff were very helpful, the rooms are actually clean, in spite of what you would expect by entering the lobby. There's free wifi, although it's not very reliable and the signal is weak. You have to leave your key at the lobby everytime you leave the hotel, but there's always (24 hours a day) somebody to open the door for you when you return. Both men are really nice and happy to help you with directions or whatever you may need. All in all, when I first entered the lobby I thought I wasn't gonna make it till the end of my holidays alive, and in the end it wasn't that dramatic. For 3/4 nights it's just ok. Rooms and bathroom are clean, which is what matters, and you'll leave with plenty of interesting stories to tell your friends.
The area itself is not bad. One minute you are in the city center, then you walk a few steps and all of a sudden you find yourself in some nightmarish street with dozens of crazy homeless people and drug addicts, shouting at each other. Not for the faint of heart, although nobody ever did anything to us, besides asking for change or a smoke. There's no shower in the rooms, just a creepy bathtub. There's one shared shower per floor. The shower itself is not dirty but actually pretty clean, although the shower room could use a hand of paint or two. The lobby looks pretty decadent and the smell is discouraging at first, but you can get used to it and make your room breathable with some cologne. There's a nice ancient Pepsi machine in the lobby, if you're into vintage stuff.
The place apparently is not maintained in as far as cleanliness is concerned.
the doormen and hotel manager are very friendly and helpful. You really feel save in the hotel.
The hotel would need some renovations In the neighbourhood are a lot of homeless and sometimes very strange guys. But I never had any problem, even coming home in the noon.
I was looking for a two bed room, but it became a single bed room smaller than a queen bed. But they added a small bed and it's really comfortable for additional ten bucks.
Few plugin in the room. The location seems unsafe, but we turn out ok.
it's near to union square
worst hotel ever.. no shower in the room! I just felt I wanna check out immediately..
Staff was nice and attentive. In all catagories they are excellent
No negitive experiences
The staff was rude and we did not get towels.
Comfitable beds.nice stafe quiet n pleasentable
No tv... couldnt shower...n the fixtures of the sink couldnt stay on....
A lot a of Homeless and drug dealers in the area, no shower in the rooms
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