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344 Jones Street, Tenderloin, San Francisco, CA 94102 – Show map
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146 verified reviews
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Bel Air Hotel's staff speaks: Spanish, English
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Free! WiFi is available in some hotel rooms and is free of charge.
No parking available.
Vending Machine (drinks), 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 12:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge when using existing beds.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 146 reviews
Value for money
Show reviews from:
Near Presidio National Park and many other exciting San Francisco attractions, this hotel has sensible amenities and guest rooms in an ideal location near shopping and dining.
Score from 380 reviews Review score
This Super 8 provides free shuttle services to and from San Francisco International Airport, just 3.5 miles away. The comfortable guest rooms come equipped with refrigerators and free Wi-Fi.
Score from 550 reviews Good
Around the corner from area attractions, including the Moscone Convention Center, and easily accessible from Chinatown, this hotel is centered in the heart of the city and offers comfortable...
Score from 706 reviews Review score
Centrally located in the SoMa District of San Francisco, this hostel is 1 block from the Moscone Center and Warfield Theater. It features 24-hour front desk service and free Wi-Fi.
Score from 559 reviews Review score
Seemed like the hotel was in a good location to get places but I wouldn't go out after dark alone. A lot of people sleeping on the streets made me feel uncomfortable and it seemed like a bad area in general. The hotel itself was ok, get what you pay for I guess and it was cheap.
Very filthy neighbourhood, a lot of homeless, only one shower on the whole floor so a que in the morning, old bed, won't recommend the hotel to anyone.
close to center
Home less, ( but harmless ) people in the area
Comfy bed and descent room. Everything is at a level you expect for the price you pay.
Location is near a homeless shelter, it smells outside and doesnt feel safe.
Very friendly staff, willing to help you.
Rooms are very old.
Our private bathroom didn't have a shower.
Staff, location,room. Overall the place was in the worst part of town. From my window I saw 3 people urinating in the street. The room was filthy and staff was rude and not helpful.
Stay elsewhere. Do not even think about staying here. It is a horrible place. Bathroom did not even have a shower. Carpet was shabby to say the least.
If this was a museum I would be happy about the elevator from early 1900, a bathtub having the same age and carpets which could tell you stories, oh my, oh my... At least they had some very slow WiFi which shows that I've not been to a museum than to a hotel...
Just avoid this hotel. The neighborhood is devastated, absolutely insecure and after dark you'd better take a taxi, Uber or Lyft ride, directly to the door. Very old furniture, no showers in rooms but just every 2nd story. No food, no fridge, no services, very slow WiFi.
The staff were very kind and helpful, and was a lovely but clearly aging building (however it was as clean and bright as could be). Very central location...
perhaps too central - loads of rough characters in the blocks around (drug-use, etc), but while no one really bothers you, wouldn't want to walk late alone...
The staff were so incredibly nice! Very helpful, good recommendations and they were always available. The hotel is very old and has a lot of charm. Our room was quaint and clean.
The neighborhood is really bad. High crime and dangerous. We woke up to the sound of two gunshots at about 1 or 2 A.M.
Smells like marijuana and pee they ask for the keys when you leave - so if you don't want to take your risk then don't stay here!!! Its their policy to take the keys when you leave and its their policy to enter your room when ever they want. Also they say its in union square but its actually in Tenderloin which is a bad area that's full of homeless people and druggies so if your by yourself then do not book this hotel!! I moved out straight away after 1 hour of checking in because that was how unsafe I felt.
The staffs were friendly and helpful. Rooms are clean though small.
The location is bad, because so many homeless people around, feeling so unsafe.
central. close to subway.
noise in the area. homeless people all over the place hence the hotel door is locked all the time.
More less clean Location near to station
Very old building and installations. A lot of homeless around (dangerous)
No shower just a tube in the restroom. Not safe around the hotel. Facilities are poor and double bed is narrow, not big enough for two persons. Not worth of money.
We had a bad time there. The room was dirty, the bed were uncomfortable, the walls were distroyed. The bathroom was not a bathroom because we found a bath without shower pipe and nothing to fill in the bath. I never saw that before.
price too high for this kind of hotel
Really sweet staff
The area is dodgy. Really dodgy. People screaming in the night, lots of homeless people, drugs etc. Upon entering, a peculiar smell washes over you. I'm not sure what it is but it smells stale and old. The decor is also outdated. It is however pretty clean, just a bit run down.
It was cheap and in dt SF. The large antique above ground tun was kind of cool.
We were visiting for pride so we got back a bit late. We were from out of state so we had a friend come back with us to talk and hang out for a little before we say goodbye for a year or so. The attendant(who is always at the door to take and give you your key) ended up knocking on our door shortly after we arrived to the room and said that he had to take our friend's(a well dressed woman) ID in case anything happened and then questioned her for about 10 minutes about where she lived and when she will leave and how she's getting home. It became obvious shortly after that he thoight she was a prostitute and not our longtime friend who we don't get to see but 1-2 times a year. After stealimg her ID and saying she couldnt stay but an hour or so, we were weirded out and our friend left. By the way, this is obviously a hostel for people without homes or desperate travelers, hotel? Not so much... but you get what you pay for. Under $100 and walking distance from castro and market? Anywhere else would have been $300+. By the way, I'm pretty sure the keyholders are mentally disabled residents that work for free rooms. Cool idea but I dont like the sign saying leave all valuables and cash at front desk.
Location and price
Facility and stuff
This hotel takes you back at least 50 years.Room in need to tlc like a coat of paint,bathroom fixture need to be replaced you might think they are undercapitalized or lining their pockets. Way overpriced.
Staff is nice. Help customer.
Location is have many homeless
Manger cussed me out. Hobos working for them. Very uncomfortable and insecure place
Staff were helpful, very polite and understanding
Location, I feel sorry for the owner...
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