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Newest reviews for Hotel Belleclaire

  • Ailbhe
      Ireland
    September 15, 2014

    This hotel was perfect. In the Upper West Side, a short walk from Central Park, & tonnes of restaurants & shops. The staff were extremely helpful & the lobby was lovely as were the rooms. Was even nicer than I expected & I would definitely go back!

    8.8

  • Derek
      Ireland
    September 14, 2014

    Located in a nice area beside the subway Nice small gym Helpful staff

    Standard room was tiny! Do not stay here with large luggage "Breakfast" was a choice of 1 pastry and a juice or hot drink - not exactly a big breakfast!

    6.7

  • Thaio
      Australia
    September 11, 2014

    Location

    Poor cleaning, maintenance and consumer services, I dont know why they still have 4 Stars.

    3.8

  • Hicks
      United States of America
    September 11, 2014

    size of bedroom

    noise, extremely small bath,no restaurant or even free coffee

    5.8

  • Kamil
      Mexico
    September 8, 2014

    The location was excellent, a five min walk to the 81st metro station!! And from there you can get anywhere :) service was good, loved the refreshing free lemonade and tea infusion at the lobby! The room was very spacious although not really that great a view, it was very comfortable though. Overall we really enjoyed our stay and would consider returning if the price was right!

    A little bit on the pricier side for a small hotel but I guess that's Manhattan for you...

    8.3

  • Anonymous
      United States of America
    September 6, 2014

    Location, location, location

    Seemed short-staffed. If you needed question answered, your wait time could be considerable. Also, phone in my room did not work. Finally, although internet purported to be free, your content was controlled unless you paid a fee. Silly.

    7.9

  • Sabudh
      United States of America
    September 4, 2014

    Environments.

    A/C. dripping water from top floor. Sound. can't sleep well.

    6.3

  • Georgios
      Greece
    September 3, 2014

    All was great. Close metro station, line 1 at 79st.

    8.3

  • Rhonda
      United States of America
    September 2, 2014

    staff was very nice . The room was well appointed The hotel was nice and location great.

    The late check in . I didnt get into my room until 4 pm

    8.3

  • Raymond
      United Kingdom
    August 31, 2014

    The location

    The room we had was a standard double room. It was so small I could open the fridge while lying in bed. The safe was on the floor under the bedside table not really convenient. Our hanging space was six hangers on the back of en suite door. The room was furnished to a reasonable standard but was very cramped.

    5.4

  • Didier
      France
    August 24, 2014

    Good location in the Upper West Side, with 24/7 supermarket across the street and close subway station. Rooms for 6 people are comfortable and very clean.

    The staff is really poor. My parents whose English is very basic arrived before me at the check-in. A girl called Andrea made fun of them while they were trying to check-in for the room. When I arrived later, she made fun of us again but felt stupid when she realized I was able to understand her. Overall, the staff was not particularly nice, whether it be at breakfast or at the reception. It's a shame because the hotel is quite nice otherwise...

    6.7

  • Danielle
      United States of America
    August 24, 2014

    Loved the lobby sky view. Hallway, although small felt like a story book getaway. Room was comfortable and clean.

    Needed a microwave; toilet water kept running throughout the night. No window view, but gorgeous shades.

    9.2

  • Gail
      Canada
    August 22, 2014

    Great location with easy walking access to subway and Central Park. Great neighbourhood to wander around. Staff were very professional and courteous. Concierge, James, most helpful. Excellent coffee and pastries for breakfast. European style hotel. Lots of flair.

    10

  • Jeremy
      United States of America
    August 21, 2014

    We loved this hotel. We found a great price on booking.com. everyone was extremely helpful espically. The concierge and doorman. There are some nice places to eat very close. If you stay here you must go to Luke's Lobster ot was amazing!

    The hallways are a bit small and you don't get much of a view.

    10

  • Andrea
      United States of America
    August 19, 2014

    Professional customer-focused You only had to ask once for something. Friendly helpful concierge.

    Nothing

    9.6

  • Anonymous
      United States of America
    August 17, 2014

    The location is excellent! The room was extremely quiet which is great We liked that we were provided an umbrella as well as an iron + board Liked the fact that there is a bar fridge in the room

    The room was not as clean as one would expect (dusty floors) The room was very small The mattress of the bed was lopsided

    6.7

  • Curtis
      United States of America
    August 12, 2014

    the location and the décor of the hotel.or

    the linen was scratchy not allowing me to enjoy my sleep and the towels were also the housekeeping staff kept slamming the doors during morning checkout.

    7.1

  • Michael
      United States of America
    August 12, 2014

    -Passed my bedbug inspection. -Staff were friendly, courteous, and helpful. -Bathroom, albeit small, was modern and lovely. -Great location with easy access for a morning Central Park run, bike ride along the Hudson River Greenway, or a walk to Lincoln Center.

    -If I have to come up with something, the room was dark as it faced a brick wall; however, NYC is best enjoyed from the street.

    9.2

  • Lara
      United States of America
    August 12, 2014

    Hotel is in a great area with many restaurants within close proximity. The subway is 2 blocks away. Staff was friendly and helpful. Room was comfortable.

    Outside street noise was quite loud at times.

    8.8

  • Krystyna
      United Kingdom
    August 9, 2014

    Stayed here for 5 nights in August There initial room on the 2nd floor wasn't very good I requested a move and we were put on the 7th floor. The room was a big improvement bigger quieter and airy and generally superior to the first room The free products are lovely. No need to take shower gel soap or shampoo

    Our first room on the 2nd floor was noisy dark cramped and depressing. Also the sink had a large crack. Not good

    8.3

  • Kerry
      Australia
    August 7, 2014

    Staff were very friendly

    2 nights total cost $750.00 aud for a standard room? Wifi very poor when it actually works. Very tiny room. Very noisy air conditioning unit. No tea or coffee making facilities. No wardrobe to hang clothes.

    4.6

  • Nicole
      United States of America
    July 29, 2014

    I would recommend this place with a warning to double check everything the concierge does and to avoid Denise at the front desk. - Rooms are perfect if you plan to do nothing but sleep in them - Great location! Close to subway, Central Park, and more - Recently renovated, nice hardwood floors - The TV/cable works, free WiFi - Nice bathrooms, great shower in Standard Room, bathroom light bright enough for makeup, adjustable water pressure in Deluxe Queen Room shower, more than enough space for toiletries - AC works, but can be loud - Cleaning staff is very friendly and professional. The rooms and bathrooms were clean when we arrived. Unlike the manager, the cleaning staff handled our requests rapidly and effectively.

    - The manager (explanation below) and Denise (or whatever her name is at the front desk - rolls her eyes incessantly. She's insolent and just awful) - Virtually no natural light in the cheaper rooms with a view of the alley - The high price does not match the quality - Rooms with "breakfast" are a complete rip off - each day you get ONE pastry/waffle and ONE drink for the low, low price of $20+/day. Why would you pay for that?! - Standard Room has no space for luggage and a ridiculously small closet - The Deluxe Queen (without a view) doesn't look like the pictures on Booking.com The manager: For the most part, the staff and most members of the concierge were courteous and did a fine job. However, the manager and four other incompetent individuals at the Hotel Belleclaire need to improve significantly. We were excited for our stay at the Belleclaire, but after dealing with the manager we wished that we had just paid more for a better hotel. Honestly, I have experienced better service at hostels. During the first 24 hours of my stay at the Hotel Belleclaire the manager and his crew of four buffoons: - Messed up our reservation and put us in the wrong room (Standard instead of the Deluxe Queen - wouldn't have been a problem if they didn't lose our bags!) - OVERCHARGED ME $400+ for that incorrect room - Wasted my time claiming that the $400+ charge was all just for incidentals then tried to ignore us for two days. (This was mainly Denise. They knocked off only $20 from the bill for the overpriced room, and it took nearly half of the vacation for me to get the $400+ back.) - Lost our luggage for a day - LIED about "misplacing" the luggage, promising that the bellhop had the bags and would bring them up. -Made us wait for more than TWO AND A HALF HOURS in addition to the generous seven hours we originally gave them to move the bags.

    7.1

  • Anonymous
      Japan
    July 23, 2014

    Good location near the central park. The room was clean and comfortable. Wifi was easy to use and very fast.

    8.8

  • Anonymous
      Canada
    July 23, 2014

    Got it for a very good deal! And got upgraded.

    9.6

  • Juan
      United States of America
    July 22, 2014

    Hotel rooms,And location

    My stay was 7/20/14 to 7/21/14, After checking in 2 hours later, A staff member decided to bang on the door 3 different times. With about 30min in between each time, Waking me and my wife, Asking to setup a mini bar in the room. Following morning after coming back to the hotel 4am 7/21/14, 3 hours later 2 guest at the hotel decided to hold a conversation amongst themselves very loudly in the the hallway, For over 2 hours. It was pointless for me and wife to try and go back to sleep, Considering we had to get up 2 hours later for check out. We didn't sleep well at all, Plus the in considerate staff, Made our hotel stay unhappy. As well uncomfortable, Wouldn't recommend to anyone.

    7.1

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