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Newest reviews for Hotel Belleclaire

  • Danielle
      United States of America
    August 24, 2014

    Loved the lobby sky view. Hallway, although small felt like a story book getaway. Room was comfortable and clean.

    Needed a microwave; toilet water kept running throughout the night. No window view, but gorgeous shades.

    9.2

  • Andrea
      United States of America
    August 19, 2014

    Professional customer-focused You only had to ask once for something. Friendly helpful concierge.

    Nothing

    9.6

  • Anonymous
      United States of America
    August 17, 2014

    The location is excellent! The room was extremely quiet which is great We liked that we were provided an umbrella as well as an iron + board Liked the fact that there is a bar fridge in the room

    The room was not as clean as one would expect (dusty floors) The room was very small The mattress of the bed was lopsided

    6.7

  • Curtis
      United States of America
    August 12, 2014

    the location and the décor of the hotel.or

    the linen was scratchy not allowing me to enjoy my sleep and the towels were also the housekeeping staff kept slamming the doors during morning checkout.

    7.1

  • Lara
      United States of America
    August 12, 2014

    Hotel is in a great area with many restaurants within close proximity. The subway is 2 blocks away. Staff was friendly and helpful. Room was comfortable.

    Outside street noise was quite loud at times.

    8.8

  • Krystyna
      United Kingdom
    August 9, 2014

    Stayed here for 5 nights in August There initial room on the 2nd floor wasn't very good I requested a move and we were put on the 7th floor. The room was a big improvement bigger quieter and airy and generally superior to the first room The free products are lovely. No need to take shower gel soap or shampoo

    Our first room on the 2nd floor was noisy dark cramped and depressing. Also the sink had a large crack. Not good

    8.3

  • Kerry
      Australia
    August 7, 2014

    Staff were very friendly

    2 nights total cost $750.00 aud for a standard room? Wifi very poor when it actually works. Very tiny room. Very noisy air conditioning unit. No tea or coffee making facilities. No wardrobe to hang clothes.

    4.6

  • Nicole
      United States of America
    July 29, 2014

    I would recommend this place with a warning to double check everything the concierge does and to avoid Denise at the front desk. - Rooms are perfect if you plan to do nothing but sleep in them - Great location! Close to subway, Central Park, and more - Recently renovated, nice hardwood floors - The TV/cable works, free WiFi - Nice bathrooms, great shower in Standard Room, bathroom light bright enough for makeup, adjustable water pressure in Deluxe Queen Room shower, more than enough space for toiletries - AC works, but can be loud - Cleaning staff is very friendly and professional. The rooms and bathrooms were clean when we arrived. Unlike the manager, the cleaning staff handled our requests rapidly and effectively.

    - The manager (explanation below) and Denise (or whatever her name is at the front desk - rolls her eyes incessantly. She's insolent and just awful) - Virtually no natural light in the cheaper rooms with a view of the alley - The high price does not match the quality - Rooms with "breakfast" are a complete rip off - each day you get ONE pastry/waffle and ONE drink for the low, low price of $20+/day. Why would you pay for that?! - Standard Room has no space for luggage and a ridiculously small closet - The Deluxe Queen (without a view) doesn't look like the pictures on Booking.com The manager: For the most part, the staff and most members of the concierge were courteous and did a fine job. However, the manager and four other incompetent individuals at the Hotel Belleclaire need to improve significantly. We were excited for our stay at the Belleclaire, but after dealing with the manager we wished that we had just paid more for a better hotel. Honestly, I have experienced better service at hostels. During the first 24 hours of my stay at the Hotel Belleclaire the manager and his crew of four buffoons: - Messed up our reservation and put us in the wrong room (Standard instead of the Deluxe Queen - wouldn't have been a problem if they didn't lose our bags!) - OVERCHARGED ME $400+ for that incorrect room - Wasted my time claiming that the $400+ charge was all just for incidentals then tried to ignore us for two days. (This was mainly Denise. They knocked off only $20 from the bill for the overpriced room, and it took nearly half of the vacation for me to get the $400+ back.) - Lost our luggage for a day - LIED about "misplacing" the luggage, promising that the bellhop had the bags and would bring them up. -Made us wait for more than TWO AND A HALF HOURS in addition to the generous seven hours we originally gave them to move the bags.

    7.1

  • Anonymous
      Japan
    July 23, 2014

    Good location near the central park. The room was clean and comfortable. Wifi was easy to use and very fast.

    8.8

  • Anonymous
      Canada
    July 23, 2014

    Got it for a very good deal! And got upgraded.

    9.6

  • Juan
      United States of America
    July 22, 2014

    Hotel rooms,And location

    My stay was 7/20/14 to 7/21/14, After checking in 2 hours later, A staff member decided to bang on the door 3 different times. With about 30min in between each time, Waking me and my wife, Asking to setup a mini bar in the room. Following morning after coming back to the hotel 4am 7/21/14, 3 hours later 2 guest at the hotel decided to hold a conversation amongst themselves very loudly in the the hallway, For over 2 hours. It was pointless for me and wife to try and go back to sleep, Considering we had to get up 2 hours later for check out. We didn't sleep well at all, Plus the in considerate staff, Made our hotel stay unhappy. As well uncomfortable, Wouldn't recommend to anyone.

    7.1

  • Geoff
      Australia
    July 20, 2014

    It's was ok but for the price of the hotel it was not worth it.

    Price does not equal quality with regards to location, room facilities and service offered.

    6.3

  • Vicki
      United States of America
    July 20, 2014

    Staff were Terrific ! A Lamp on the nightstand had broken switch and didn't work we stopped the front desk on our way in .By the time we took the elevator to our Room a staff member was already in the room installing new Lamp.

    Couldn't Open Drawers of Dresser enough to put in Clothing.Window Air Conditioning Unit very Old and Loud. Furnishing Very Dated. Nice place but Unfortunately the 4 star Rating is a bit of a Stretch,compared to others we have stayed like Roosevelt and International Barklay which are also rated 4 star.More realistic rating would be 3 Star .

    7.5

  • Heather
      United States of America
    July 18, 2014

    I just loved this little hotel. The location is excellent. I spent an amazing Sunday on the upper west side by reading the free NYT in the lovely lobby with my coffee. Then walked up to the movie theatre, stopped by Zabars, Citarella & Fairway, and in and out of the shops on Broadway. Went down to Lincoln Center and back to the hotel. Just the perfect Sunday in NYC. The room was clean, nicely decorated, but just a little dark for my taste. The stairs and nooks reminded me of hotels in London. I would recommend this to everyone. It was the greatest find ever and will definitely try to stay there next time I am in the city.

    9.2

  • Anonymous
      United States of America
    July 17, 2014

    Nice area. Good room size. Friendly personal. Good for a short stay

    Too noisy. The windows are not good isolated, you can hear everything from outside

    6.3

  • Mary
      United States of America
    July 16, 2014

    The location is really great, right near the subway. The area is busy but quiet and not overcrowded. The room was clean with no temperature problems. I'd definitely stay again.

    8.8

  • Emyleen
      United States of America
    July 13, 2014

    Location is perfect for visiting friends and family, which is why I always return! Great shopping and restaurants right outside! Rooms nicely updated and spacious for NY standards. Friendly, helpful staff - what more could you ask for!

    Love the idea of a coffee shop in the lobby, however, prices need to be displayed.

    8.8

  • Karen
      Canada
    July 10, 2014

    Good location, easy access to subway, Central Park and Hudson River and Times Square

    Small rooms, no drawers or wardrobe space, we were a party of 4. Found website misleading when booking. They took full payment from credit card the day we arrived, have never stayed in a hotel that does this.

    5.4

  • Anonymous
      United States of America
    July 10, 2014

    Location perfect for me. Nice lobby. Very helpful and pleasant staff.

    The room was not pretty, but given the reasonable price, it was perfectly acceptable.

    8.8

  • Linda
      United States of America
    July 8, 2014

    Very helpful bell em and staff

    There was nothing I disliked

    10

  • Björn
      Sweden
    July 6, 2014

    Top class staff! Location really good! 5-10 mins walk to Central Park and AMNH. 30 m to Broadway on 77:th. 90 m to breakfast cafe' ("Europan") and 200 m to Metro. Rooms were big (compared to typical NYC size hotel rooms) Hotel was also very clean. Good value for money!

    9.6

  • Annette
      Australia
    July 1, 2014

    closeness to shops, food but far away from the crowds

    Air conditioner in room was old and VERY noisy. We "upgraded" to a bigger room for extra money - I would hate to see the size of our original room as we could put our bags on the floor and that was about it!

    6.3

  • Michael
      United States of America
    June 25, 2014

    Location, cleanliness

    small bathroom

    9.2

  • Duncan
      United Kingdom
    June 25, 2014

    Was located in an area that we may not otherwise have visited and not far from a subway stop. Staff were very helpful and accommodating.

    A bar / lounge may have been useful however there were plenty of places nearby

    9.6

  • Ma
      Philippines
    June 21, 2014

    Excellent location, near subway, many nice restaurants and shops around, nice neighborhood.

    Had to call the hotel plumber to fix toilet clog. Think that the hotel maid should have noticed this. But to be fair, plumber fixed the problem very promptly.

    8.3

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