Hotel Bentley  

We stayed at the Bentley for 5 nights on couples city break. It was our 2nd trip to New York and we loved the location as it was near so many restaurants bars etc, subway was a 10min walk but we didn't mind this as you walk everywhere in ny. Hotel was very modern and staff were extremely pleasant and helpful. We ate in the rooftop restaurant which has gorgeous views and food was good and very reasonable. I would recommend this to young couples and friends travelling as a group. We would definitley stay here again.

It was a block away from my cousin's apartment, so good location. Staff were very friendly and room was well appointed.

Sound proofing of the rooms is terrible! Kept awake by party in adjacent room, could hear every word spoken (not shouted), and music was very intrusive. Lifts are incredibly slow to respond to calls - 16th floor I waited over 8 minutes on one occasion before a lift arrived - not going in the same direction I was...

View from restaurant

The hotel seemed tired somewhat worn out I would not stay again

The hotel is very clean, comfortable and well located, overlooking the East River and the Queensborough Bridge. Central Park, Museum Mile and Fifth Avenue are all about a 20-25 minute leisurely walk away and the subway is also within a very short walk meaning that all the other main attractions such as Times Square. The Empire State Building and Macy's are very easy to reach.

They were extremely accommadating assisting me on my stay. Although the original waterfront view room that was booked was unavailable, the staff immediately upgraded my stay to the junior suite :0)

Great room, great price, great location. Very comfortable bed. Room had really nice design and great views, big windows.They had a special deal on parking (not advertised) for guests, which saved us a lot of money.

The lamps in one of the rooms of the suite didn't work. We asked for someone to come up and get them to work. No one ever came up. We had to call three times to get additional bedding. The staff were nice but not really very responsive.

The decor is very modern. The beds are comfy and rooms are spacious .

The hotel was immaculate and everyone there was friendly and helpful. I needed a place that was reasonably priced near Memorial Sloan-Kettering Cancer Center to be near a loved one. It's also just blocks from good shopping (Bloomies) and good restaurants. Liked the neighborhood as well.

Would have liked to have had a fridge in the room.

This was a lovely small hotel tucked on the Upper East Side with fabulous views from the upper floors. Comfortable room, very nice elegant bathroom, and trendy restaurant on the top floor.

I liked the view from our hotel room! The view was a great scenic view of the city!

The bathroom does not have an exhaust fan which really put a damper on getting ready in the morning. Tried to turn the air on at night to keep room nice and cool while sleeping and would not go below 74 degrees. Told staff yes they looked at it but could only get the air to go as low as 72 which was better but still extremely warm.

Location, transportation service

Wi-fi charge, water charge, phone out of work, anoing janitorial,

Room was not ready upon arrival, no restaurant available, room was cold