Hotel Bentley

Rooms are clean and quiet. Staff is friendly and service is efficient. Views in rooms are great. The beds are very comfortable with soft sheets and many pillows. Window treatment are great at keeping room dark in the morning so you can sleep. There was also an umbrella in the closet for guests to use which was extremely helpful that weekend.

Hot water took a little too long to get hot enough to bathe one time, I felt like I wasted a ton of water before it was warm enough to get in. Elevators can take forever to arrive, and there are only 21 floors. After the first night, room service never brought back any wash clothes for the bathroom (????)

two beds separate climate control perfect for me and my daughter

front desk staff could have been a bit friendlier

The room was nice and the bed was comfy.

The staff was terrible!!! They were rude and unhelpful. And the maid service was not good either!!

Discounted parking

Bathroom layout and lighting was terrible. No place to put toiletries, and light was very dim.

The room was clean and was good size

I could hear everything from the rooms next door, there was noise in the hotel most of the time. The mini bar was full but no prices and was not switched on.

Our room was really spacious and very nice. I liked the interior designing. It took us 20 minutes walking to the closest metro station but it was nice to walk in Manhattan during our stay.

The gas station below the hotel.

Room was huge with 2 areas, a living room with desk, tv & couch. Glass french doors separated the bedroom already, which was also very large. Huge windows all around the room gave great views. Good size bathroom and great water pressure. Very clean and relaxing room.

The huge wall to wall windows also let in a lot of street noise. Gas station located below the hotel is open all night, so car noise is pretty severe, the street in front of the hotel is very crowded, especially weekday mornings, so horns, trucks, etc. Ice machine was kind of a trek, only one in the 2nd floor stairwell, and no scoop. Elevators could be a bit slow. Staff was not all that welcoming. Its a bit of a walk from the action, but only 3 or 4 blocks to the subway.

Very congenial staff - housekeeping was a little hit or miss but they always responded promptly when we requested the missing items. Parking was a batgain - $20 for the huge SUV we had rented to move a college student to Manhattan - & we pulled it out daily for errands, etc. Overall a pleasant stay.

I got a quite big room with a river view and a good jogging area near the East River. The room was renovated and very clean. Also I got a bathroom.

Its location is not ideal but fully compensated by very competetive price.

The rooms were in very good condition

Noise isolation to road noise is very poor - it is like without windows...

My confortable room

The poor but cheap breakfast

The Bentleystaff was nice and helpful .The Beds very comfy and clean .Yes the Elevator was slow .I would recommend the Hotel and stay there again.Was great for shopping

When you walk in you feel like entering a fridge to cold im not a piece off meat that needs to be preserved, it should feel comfy without having to put on extra clothing

Very good hotel ,good relation price.quality , good neigbourhood