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Newest reviews for Best Western Plus Castlerock Inn & Suites

  • Glenda
      United States of America
    August 18, 2014

    Great breakfast and clean room the staff was great

    10

  • Kathy
      United States of America
    July 20, 2014

    Elevator was noisy.

    9.6

  • Sheila
      United States of America
    July 19, 2014

    Great price......nice pillows!

    10

  • Robert
      Canada
    July 19, 2014

    One of the best values with amnetites for kids and business travelers.

    9.6

  • Anna
      United States of America
    July 18, 2014

    The room was clean

    The lady who ran the breakfast was not friendly.

    9.2

  • Elizabeth
      United States of America
    July 9, 2014

    My friend and I liked our large room, king size beds and clean bathroom. I had previously stated a preference for a walk-in shower as offered, but it was a bathtub shower albeit with a stout safety hand rail. A big flat screen TV and comfortable couch were appreciated

    The breakfast was of poor quality and a big disappointment. I reported my opinion to the desk clerk who was sympathetic and promised to record my report.

    9.2

  • Ken
      United States of America
    July 2, 2014

    hotel was good for area

    when arrived room was smoked in smelled bad had to change rooms .couldn't get room with double beds had to take room with king, wasn't happy. Was late so I took it

    7.5

  • Valerie
      United States of America
    June 30, 2014

    Very close to Crystal Bridges. Clean, modern rooms at a very reasonable price. Complimentary breakfast and wi-fi are a plus.

    10

  • Rick
      United States of America
    June 26, 2014

    LARGE room, excellent staff, clean, breakfast was yummy

    can't think of one thing!

    10

  • Anonymous
      United States of America
    June 22, 2014

    Breakfast was great. Also, all staff was helpful.

    The stool in the bathroom was too low, and the bar in the bathtub was not located in a helpful place : To help getting out of the tub or even for stability during the taking of showers.

    7.1

  • Linda
      United States of America
    June 22, 2014

    Very convenient to our destination... rooms were roomy.

    9.6

  • David
      United States of America
    May 22, 2014

    Excellent staff - absolutely wonderful from the front desk to the lady who prepared the breakfast.

    Nothing to put here.

    9.6

  • Minna
      Finland
    May 22, 2014

    Our room was big and very comfortable, plus clean which is highly important. The location was ok if you come with a car. Other than that, the area around isn't really walkable or relaxed.

    Breakfast was quite poor. There was a lot of stuff to choose from but you couldn't call it healthy! The bread was just the basic mediocre toast, the coffee was bad and watery and the rest of the stuff was just processed food that didn't do good for your stomach. It's nice when hotels offer yoghurts, but please offer some healthier ones. Just because it's low-fat or fat-free it doesn't mean it's healthy. They were super sugary with lots of suspicious ingredients. Please go for organic stuff if that is the only way to get real food in the US. The waffles were made with processed liquid and ended up tasting very artificial. It can't be too hard for the staff to actually make a large bowl of batter each morning from fresh ingredients if the management just wanted that. We just felt we didn't get real food but just a load of things like high fructose glucose syrup in various forms which isn't very good for you! Plus, it is more than disheartening to see the hotel use disposable cutlery for breakfast, for every item! That is very irresponsible and unacceptable for a big chain like Best Western. To top that off, there was no recycling for the cutlery and the leftover food. All thrown in the same bin! Just shocking waste. A hotel like this should carry some responsibility for the tragic garbage problem in the US and not add to it.

    7.1

  • Nancy
      United States of America
    May 18, 2014

    I was surprised at how nice the rooms were at that price. We left way to early to enjoy the breakfast. But the coffee was very nice both in the evening and morning. Close to the airport

    10

  • Fred
      United States of America
    April 28, 2014

    Very friendly staff...

    10

  • Rudy
      United States of America
    November 24, 2013

    Clean new facility

    Traffic entering and exiting facility

    8.5

  • Anonymous
      United States of America
    November 18, 2013

    room suite indoor heated pool & hot tub breakfast included convenience to crystal bridges museum good restaurants nearby

    10

  • Jerri
      United States of America
    September 14, 2013

    Very clean, quiet, great breakfast.

    9.6

  • Mary
      United States of America
    July 11, 2013

    We appreciated its proximity to downtown Bentonville and Crystal Bridges Museum.

    9.2

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