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600 West Van Buren, Downtown Phoenix, Phoenix, AZ 85003, United States of America – Show map
I am the GM of Best West Inn Downtown. We been in business for the last 20+ years. We have a friendly staff to fulfilled you needs..
City Center Downtown takes special requests! Add in the next step – get instant confirmation when you book.
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167 verified reviews
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City Center Downtown's staff speaks: Spanish, English
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Golf Course (within 2 miles)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry
Non-smoking Rooms, Family Rooms, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 20 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 166 reviews
Value for money
Show reviews from:
Providing a free 24-hour shuttle service to Phoenix Sky Harbor International Airport, this property provides free Wi-Fi. Direct TV with over 120 channels and sports packages is included.
Score from 387 reviews Good
Under one mile from Phoenix Convention Center, this hotel features an outdoor pool. All guest rooms include free Wi-Fi and a continental breakfast.
Score from 220 reviews Good
Located at the Phoenix CityScape, this downtown Phoenix hotel features rooms with flat-screen cable TVs and a rooftop pool and bar. The Phoenix Convention Center is half a mile away.
Score from 78 reviews Wonderful
Just minutes from downtown Phoenix, this smoke free hotel provides easy access to Arizona highways for convenient travel to attractions in the area. A free hot breakfast is served daily.
Score from 236 reviews Very good
Smokey room. Very worn
all was nice..
everything so close to city
Would like more choices for breakfast.
Location convenient to eveything.
Ice bucket was from the Ramada, you turn on the TV and it says welcome to Best Western. The towels were so small -2 feet by 2 feet. Random burns on tables. Sheets and towels were stained with only God knows what. Super happy we brought our own sheets and such. The air conditioning was insanely loud, but the reason we figured out why it was so loud was because you could hear the neighbors fart. -That's how paper thin the walls were. You needed to leave the loud air conditioning unit on. The pictures of the rooms looks NOTHING like the actual rooms.
Staff was ok. Kinda funny that the management owns a brand new BMW and can't seem to afford actual bath towels or Orange Juice. -Not Kool AId. For $79/night...Come on Mr. BMW.
There was a microwave in the room but no free outlets to plug it in! Really dark in the closet area. Beds were kind of hard. But overall the furniture was just way too big for how small the room was. Barely any space to open luggage.
Free wi-fi. Nice staff. Clean bathrooms. Good sized fridge!
The water leaking through tho the carpet from the bathroom
The receptionist was very helpful and did a good job even through the circumstances
Need improve in the breakfast
Bedroom to small and bed not good
Lot of noise outside the room from ventilation
Great location near convention center (10 min walking ), very good wifi and continental breakfast Clean room
Everything . Manager gave very poor customer service .
The employee who checked me in called me a liar. I was waiting over twenty minutes after a long and exhausting drive and when he/she finally made it to the reception she said I only waited for one minute because she saw me driving in. Hotel room wasn't very clean and I saw bugs walking everywhere,
The city. I enjoyed Phoenix!
Breakfast wasn't really continental. Multi coloured Cheerios, bread, coffee, OJ, apples and oranges... I guess it was better than nothing?
Comfortable room, Great warm reception on arrival and good location
Motel looks rundown and in need of a renovation. TV is still CRT. Do not really feel safe especially at night as surrounding area has homeless people walking around.
Spacious and clean room
I've booked a room there, but when I came to the hotel a guy on reception said that didn't have any vacant room! It was my first time in Phoenix and it was 8 pm. I had to find another place to stay. And I'm worry because this motel is still able to withdraw money from the card I used to confirm the booking.
room carpet need upgrade
That was the worst supposed " continental breakfast" I've ever seen. The rooms, even after moving once, were sub-par for their rate charged. The outside garbage was overflowing and smelled. The "retro" feel advertised on their website is not there. Although I travel to Phoenix regularly, I won't be back to this dump, ever.
Unclean,found cockroaches Manager didn't answer my phone call after leaving to ask about something Soap very bad and sheets colored from lots of usage Needs renovation ,not value for money
Receptionist Butter in breakfast Location
Location and friendful staff. Fine for the price you pay
The WiFi is slow
The cleanliness of the room and the location of the hotel from downtown phoenix.
No frills motel for traveller on a budget looking for location convenient to downtown Phoenix. Staff are great--very friendly and go out of their way to assist however possible. Check out International House of Food just west on Van Buren for great food at a great value if you're looking to supplement the sparse continental breakfast.
>room smelled very old >two lamps in the room, a floor lamp at the door and a wall lamp next to the bed. No lamp on the desk >Desk was too high, chair was too low >Bed was in the wrong place and the staff said that the owner wouldn't relocate it
Irrespective of the score THIS IS NOT A 2 STAR MOTEL >free parking >Mc D across the street >bed was very good >staff was outstanding
The staff from office, to cleaning personnel were very friendly and helpful. Very patient with my hearing deficit, writing out communication. When my flight was cancelled, they called the airline to check rebooking and also contacted the shuttle.service. Public transit right outside hotel.
No coffee pot in room, small towels, fridge made loud noise when turned on, no channel guide, only one small trash can in room. House keeping came late, we declined service because we were in the room.
Friendly staff, good rates, location of hotel, comfortable bed and pillows. Ease of getting into room.
There were no faults that I could find, but I am a simple person
A motel of a fifty's designe is just wonderful, The owners and staff here were so helpful and accommodating it was unreal
The only thing I didn't like in spite it didn't affect me that the whole stay price was deducted from my visa 2 days before arrival which is against booking.com free cancellation policy which states one night deduction if no show in the case of free cancellation reservation.
Staff was friendly. check in and check out were in no time. Cleaning was everyday. The microwave and the small fridge were clean . Iron and it's handle were available. The WiFi was working even if you cross the street.
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