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2425 South 24th Street, Downtown Phoenix, Phoenix, AZ 85034, United States of America – Show map
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173 verified reviews
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Best Western Airport Inn Phoenix's staff speaks: Spanish, English
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Outdoor Pool (all year)
Sauna, Fitness Center, Hot Tub
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 17 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 173 reviews
Value for money
Show reviews from:
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Score from 776 reviews Good
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Score from 166 reviews Review score
This Phoenix, Arizona hotel is located off Interstate 17 and is 2 miles from MetroCenter Shopping Mall. The hotel features a heated pool and hot tub and free Wi-Fi.
Score from 189 reviews Good
Featuring a large variety of free amenities, including a daily hot breakfast buffet, this hotel is only minutes from Phoenix Sky Harbor International Airport with 24-hour free airport shuttle service....
Score from 282 reviews Very good
Free suttle bus service from and to the airport.
The facilities are very old. No elevators. Breakfast is not included.
The interior rooms were very quiet. Also there is a swimming pool on site that was really refreshing
Noice of aeroplanes and trafic
shuttle was right on time and easy to get to the airport, room had everything we needed, clean comfortable, we ordered food from the bar menu and brought it to our room. Food was great, we knew ahead of time the hotel was doing renovations, but it didn't disrupt our stay at all.
Not much to enjoy about this hotel.
Situated close to the airport with the Interstate directly behind and the runway the otherside. With trucks, cars and planes sleep was hard to get. There appeared to be no double glazing.
I was delighted with how good the food was at the on site restaurant. I was also very appreciative of the shuttle at 4:30 AM to catch an very early flight. That was the deal breaker for me.
Location, staff, restaurant all are great.
Even though our room was said to be non smoking it smelled like a smoking room.
We were happy with our room, the staff and the location.
No elevator to get suitcases upstairs.
Convient shuttle service to and from airport. Decent restaurant next door.
The nonsmoking room smelled of stale tobacco. Which means it is still in the walls and carpet.
Toilet was broken. Alerted front desk but no one came to fix it. Was in room close to freeway. very loud.
It was a clean comfortable room, great shower.
Asked for wake up call, didn't receive it.
Shuttle very useful to airport. Restaurant and bar on site very good with cheerful staff. If you leave before the restaurant opens, there is free coffee and bananas in the lobby.
Noise of the freeway.
the level of training displayed by the front end staff is sadly lacking. Everyone knew how to apologise very well, but this left us with a feeling that they have done this sort of thing far to often. There were to many questions with out answers to which the staff simply refused to address . We ended up leaving some equipment behind us and when trying to arrange the shipping forward the problem was almost impossible to resolve. Staff levels for training and customer service need a complete up date.
close to the airport...shuttle.
The lobby smelt like someone's old socks.... Attendants @ the desk were unfriendly! All night there was a loud noise, like a generator .....terrible sleep! Had to pay $2. for water.....
The staff at this Best Western Airport Inn in Phoenix, AZ was impeccable. We had no transportation other than their courtesy van and they took us wherever we asked no questions asked. This was our first time in Phoenix and found the people there very friendly and now are thinking about this area as a possible retirement spot. Thank you Airport Inn for a stay we won't soon forget. Hell, even the homeless people were friendly.
Flavored creamer for the coffee
Noise of the air planes
I loved the fact that the hotel was close to the freeway. The room and pool was good. The staff was helpful. Based on its location, I would put this hotel on my list of convenient locations when visiting Phoenix.
Room was clean. Bed comfortable. Wi fi functional. Desk staff pleasant. On site restaurant provided good food promptly and politely. Food there a bit pricey but well made!
A bit noisy do to close proximity to airport. However that was purpose of our stay, a connecting flight the next day. However noise was not enough to deter me from staying again. Also not close to stores or other restaurants beside one on site.
Very clean and comfortable. Hidden gem at a terrific price. I will stay here again and would recommend it to anyone.
Parking was limited but reasonably easy to get close to my room.
Very convenient shuttle from the hotel to the airport.
Ease and closeness to the airport.
No breakfast service.
Nice and quiet rooms are spacious and clean
close to Sky Harbour
The hotel is close to airport and has a 24 hour shuttle running from airport. Just give them a call when you land. The Phoenix airport rental car center is less than 2 miles from the hotel which makes it convenient to pick up and drop the car if you are renting one. The rooms are clean and spacious.
There is no free breakfast.
Liked the proximity to the airport and the convenience of the free airport shuttle for an early AM flight. Considering that it's so close to the airport, there wasn't an excessive amount of airport noise. Decent pool and hot tub. Comfortable bed and decent room. Inside is nicer than the outside.
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