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Newest reviews for Best Western Airport Inn & Suites

  • Danny
      United States of America
    August 5, 2014

    Had issues with reservation

    9.2

  • Jeanette
      United States of America
    August 2, 2014

    Hotel is very clean, breakfast was the decent. Staff was very helpful

    The shuttle to the airport only runs every hour yet the resort is only 5-7 minutes from the airport. Its a bit of a hassle if you have an early flight. Beware there is nowhere to eat if you dont have a car. You will be trudging up a busy 2 lane road to wendys. Let me correct that, The waffle house is right next door but it is HORRIBLE.

    8.3

  • Michael
      United States of America
    July 22, 2014

    Location, ambiance

    9.6

  • Ricky
      United States of America
    June 30, 2014

    Location&staff that checked us out .

    No courtesy from staff that checked us in.

    5.8

  • Donnette
      Bermuda
    June 4, 2014

    The room was great, excellent condition. Staff was helpful.

    The hotel was under renovation in the lobby area and I was not pleased it distracted from the ambience of the hotel and the room once I got in the room. And when I booked the hotel nowhere in the booking did it say they were doing renovations. I couldn't rate location very well as it was late night when I arrived and early morning when I left, the surrounding area was not very pleasing at night, seemed to be in a rough area.

    6.7

  • Violet
      United Kingdom
    May 27, 2014

    Your breakfast was very good.

    Your shuttle service to and from the airport requires improving to ensure the guests are not delayed after a long day travelling

    7.1

  • Troy
      United States of America
    May 9, 2014

    Everyone was polite and helpful

    It took an hour to get a shuttle back to the hotel from the airport at the end of our trip.

    5.4

  • Kerry
      United States of America
    May 8, 2014

    Staff was pleasant and made it very easy to go back and forth to airport. Breakfast was good.

    Noise in hallway.

    8.3

  • Andrew
      Ireland
    May 2, 2014

    Fine for a hotel close to the airport. Was clean and loads of tv channels.

    Reception was under construction, so was a bit messy. Long wait at the desk for check in and check out.

    6.7

  • Allan
      Canada
    May 1, 2014

    The Staff went beyond for us

    9.6

  • Nik
      Australia
    April 29, 2014

    We liked the fact that even though the pillows in the rooms were like thick hard bricks, when complaining to the manager Alex he was very accomodatimg He sent a staff member out to purchase a more comfortable pillow. His gesture was greatly appreciated, our case was not the only one with regards to the pillows, the hotel should address this issue.

    Uncomfortable pillows and lack of room to have breakfast in the dining area

    6.3

  • Jakob
      United States of America
    April 28, 2014

    It was close enough to the airport and the complimentary shuttle was on time and the drivers were very personable. The breakfast area was nice, well stocked and satisfying. We had stayed here twice during our stay in Florida and both times were equally fine. Very clean too!

    It was under remodeling so things were a bit out of sorts in the lobby, but that is understandable during those things.

    8.3

  • Samuel
      United States of America
    April 17, 2014

    Location. Remodeling is going well. Excellent,friendly staff.

    As this hotel is of older construction, insonorisation is not the best but this should not deter staying.

    8.3

  • Jeff
      United States of America
    April 13, 2014

    Hotel under Reno crap everywhere. Front desk was ver friendly.

    Bad part of town, hair in bed and bathtub was peeling, go figure. Walked into room and walked out.

    3.8

  • Abdulkarim
      Nigeria
    April 13, 2014

    Clean, helpful staff, breakfast, punctual shuttle, fast wifi, waffle house next door, enough packing, close to mant car rentals, close to the airport etc

    7.5

  • Tara
      United States of America
    April 12, 2014

    Bed was comfortable

    Staff was not friendly or helpful. Wi- fi did not work, ice machines did not work, business computer did not work.

    5.8

  • Crystal
      United States of America
    April 8, 2014

    large, clean updated room

    Not a problem but the hotel is in the process of remodeling

    9.6

  • Annette
      United States of America
    April 6, 2014

    Very good location, nice and clean. The staffs are helpful. We didn't wait for the shuttle too long after calling. We had have comfortable night to sleep before flew back home The price is very affordable. Thank you for your service.

    Nothing. Your services are excellent!

    10

  • Mohd
      Malaysia
    March 30, 2014

    Location is near to airport and the room is cozy and clean. Our view is nice. We can see the swimming pool right next to our room.

    7.1

  • Anonymous
      United States of America
    March 29, 2014

    Free shuttle from/to airport Breakfast

    Renovations in progress, would stay again but would ask for a room on a floor NOT under renovations.

    9.6

  • Anonymous
      Netherlands
    March 26, 2014

    the beds were very comfortable. breakfast was good, the available space to eat is small

    wifi was available,but low speed.

    6.7

  • Hsarnweepaut
      United States of America
    March 26, 2014

    We stayed there because it was closer to th airport.

    The service when we arrived at the counter was poor. The carpet was very dirty and the maid did not clean the room

    3.3

  • Gina
      Philippines
    March 25, 2014

    Airport shuttle

    Wifi connection

    5

  • Lowell
      Canada
    March 25, 2014

    Location to Airport.

    There was no sun in the pool area in the afternoon / evening. Stayed in 522. Very noisy. Door to adjoining room was paper thin. Pillows too thick.

    7.9

  • Cassandra
      United States of America
    March 22, 2014

    Liked the free shuttle to and from airport Dont know about the breakfast because based on the other reviews didnt even try it Location was close to airport and highway and parks The beds were nice

    Staff was a bit rude and picked up the phone even when there were people in front of them. Maids didnt refill the ice bucket bags or remove trash left on counters Shower was a little dirty. Probably wouldnt come here again. Plenty of options in the Orlando area.

    7.5

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