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1981 Terminal Way, Reno, NV 89502, United States of America – Show map
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42 properties in Reno
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270 verified reviews
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Best Western Airport Plaza Hotel's staff speaks: English
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Outdoor Pool, Grounds
Fitness Center, Hot Tub
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free) , 24-Hour Front Desk, Baggage Storage, ATM on site, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
4:00 PM - 12:00 AM
4:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children under 12 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 271 reviews
Value for money
Show reviews from:
This Sparks casino hotel is in the Sierra Nevada Mountains. This 4-star resort features free airport shuttle services, nightclub, and 8 restaurants and bars.
Score from 2790 reviews Very good
Featuring a free 24-hour transportation service to Reno/Tahoe International Airport, this hotel has a seasonal outdoor pool and hot tub. Free Wi-Fi is included in all rooms.
Score from 168 reviews Good
This Nevada hotel is in downtown Reno. The hotel has a free airport shuttle service. This hotel features a casino, 6 restaurants and daily shows.
Score from 1059 reviews Good
In the heart of central Reno, this hotel features a full on-site casino, spacious accommodations, friendly service, and all the amenities needed for a relaxing and enjoyable stay.
Score from 577 reviews Good
I had to park in airport parking the day I checked in because best western was going to charge me $8
The place is nice, and has a lot to offer. It was too cold to use the pool and other athletic facilities, but they were inviting. Didn't try the restaurant.
The room above us squeaked...LOUDLY! The guest in that room paced almost continuously from 7 pm until about 5 am. We heard every step he took, which kept us awake almost the entire night. When I called the front desk in the evening and middle of the night to address the issue, the employees tried to be helpful, but to no avail. (The hotel was fully booked, so they couldn't move us.) It's a very loud noise. If you're looking to sleep, room 290 isn't the room for you. Play it safe, book a room on the top floor to avoid this issue. Upon checkout, the front desk clerk said he would give me a reduction in my bill, but then said because I didn't book directly thru bw, he couldn'T. He also wanted me to know that the hotel is over 30 years old, so I should expect to hear noises. (A building like this one 30+ years old shouldn't squeak that loudly!) We did hear other noises, but it was Valentine's Day, and those noises usually didn't last more than 5 -- 10 minutes. It would have been a great stay had we not been placed underneath the pacer. I would have had a better night's rest had I slept in the lobby.
location was great the staff very pleasant and helpful.
Price of hotel was great. The room was spacious and comfortable.
We had a family with kids that were jumping off the bed on to the floor in the room above us and screaming at 1:30 am and again at 6 am. Called the front desk twice about it. Was told they went to the door and knocked and no one answered (What??) and that they didn't hear anything. Completely unacceptable!!
Cleanliness. Everything throughout the hotel was very clean. Staff is friendly, helpful, and always courteous. The dining room food quality is excellent as is the service.
Easy to get lost. That might sound silly, but not everyone orients well without visual references. It would be nice to have more maps posted in the hallways/juncture points to help guests orient. The internet speed is slow.
location and very nice room for the price
Quick, accommodating, friendly.
Just the room was a little cool, it was ok, I slept well.
It was about 11:00 at night, we were in bed and someone knocked on our door. We did not open it but asked what he wanted and the guy said "do you need a blanket?" We said 'NO" and he left. I am not sure if this was hotel staff but if it was they should have identified themselves. If it was he had the wrong room. If it was not then you have someone walking the halls trying to get into rooms late a night. This made us extremely uncomfortable.
Price was right clean rooms comfy bed good over all facilities.
We always try and use Best Western Hotels because of the cleanliness and amenities.
This was the very first time we had difficulty with sleeping. Not the Hotel's fault necessarily except there were people at all hours outside the room making noise and we could not sleep. It would be nice if hotel security would regularly patrol the grounds to keep rude inconsiderate people like that in line.
Location, staff, shuttle service.
needs better food at restaurant
The staff was excellent. Very helpful and kind.
Fresh baked, hot chocolate chip cookies at registration desk. Elevator for upper floors saved carrying luggage up stairs. Enough towels without having to ask for more.
Big pillows. Need flatter pillows for sleeping.
Everything except the WiFi
Your WiFi sucked!!!
The pick up service at airport
In some suites they provide a bed for dog, throw and a free trite. Big room, clean. Area for dog - fine. Next to the road was park (next to police station), we walked dog there without leash in night time. We stood in the room without kitchen.
Big glass door convenient for fast access to the room, but cold in winter time, especially in night time. Airport across the street, close to road, air is not clean. Even we went to the park, next to the road (where we walked dog without leash) and air was really bad.
While in check out the girl in the reception was so unprofessional , rude and made us very annoyed in the way she was answering us ! .we asked her so politely if we can check out late since we checked in at 2:00am after New Year's Eve and my daughter had fever , so to give us some extra time . She answered in the most rudest way and left us while speaking .I wanted to call the manager but cause of my daughter and since she gave me just half an hour to pack or she will charge us an extra day . I would never go to this Hotel again !
Timely wake-up call. Shuttle to airport when needed ... no delay.
The property was nice. The staff was pleasant at an unbelievable price on New Years Eve of all weekends. A very comfortable room too.
The heater didn't seem to work right but we were warm enough but could have been warmer
Location & Rate
room was very dark and no convenient plug for computer.
Good staff attitude and facilities. They solved problems soon with patient.
The cleanliness and maintenance are topnotch. Staff very attentive. Love the no pets and no smoking.
The room is large and had a recliner in it ! That is a big plus for me and the bed was very comfortable. It also has a coffee maker, fridge and micro in the room.
The bed did not have enough blankets on it since the temp outside dropped into the low double digits. We had a terrible time trying to stay warm and not get too hot. There were a lot!!!! of young families with small children staying there and the kids would run up and down the hallway screaming and slamming doors, it was a very sleepless night with all of the noise.
Mostly quiet and private, although cleaning staff can get quite boisterous on the ground floor. Room permitted smoking and pets, which made things easier for me and cat.
Self-service guest laundry equipment poorly situated and in poor condition. Other renovations prohibited use of various facilities and several entrances.
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