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Best Western Alamo Suites Downtown
1002 South Laredo Street, San Antonio, TX 78204 – Show map
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32 verified reviews
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Best Western Alamo Suites Downtown's staff speak: English
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Fitness Center, Hot Tub, Indoor Pool (all year)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per person per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Western Alamo Suites Downtown accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note: The swimming pool will be closed December 8-11, 2013.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 32 reviews
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The staff was friendly and willing to assist if needed. Surprisingly quiet based on location (off highway).
Beds were a bit lumpy, hard, and dated. Rooms could have been cleaner (bathroom/pillow cases). Bathroom shower head was extremely harsh. Parking is very limited.
If u r traveling with family these rooms are definitely for you the rooms were very big with 2 king beds and a large refrigerator.
The only bad thing was the location from downtown center which is about 4 miles away. Not walking distance. But everything else was pretty good.
Nice hotel, so so location
easy access to the freeway, one way in and out for parking and very comfortable beds
the view, microwave didn't work
Yvonne the hostess for the breakfast meals was so friendly we couldn't find a more gracious hostess if we tried! Our room with king size bed was clean and nice to have a full size refrigerator, microwave, with divided seating area. Having a business center, indoor pool, hot tub, and exercise room was also great. The front desk people were polite and once when we came in from being out all day the female clerk (sorry I didn't catch her name) even gave a us each a bottle of cold water. We sincerely appreciated that! Those little things go a long way. Had we known there was a dog boarding facility, day care, groomer and vet right across the street we may have brought our dogs and stayed longer since we could've seen them daily. Good pillows and sheets. Breakfast offered a very good variety and was never lacking for anything. Again we cannot state how welcome we felt by Yvonne, give that woman a raise! She was always busy refilling trays of food, asking if we needed anythings, could she take our empty plates, etc. and kept things so clean. Hope to see you again next year.
The view wasn't great, so close to an industrial area but it wouldn't deter us from staying here again. It seemed as though the hot tub fluctuated in temperature from "hot" to warm on various days and there was no clock in the pool area.
The spacious room and indoor pool. Breakfast selection was great!
Full size refrigerator & two king beds.
Not having a do not disturb sign.
Comfort and layout of suite. Good pool and jacuzzi.
Limited parking. Repeated problems with card key access.
very pleasent will stay again
Close to downtown attractions
Nor easy accessible front intestate
The central position as we were able to walk to most of the tourist spots.
Hotel needs some upgrading as fittings etc are well worn.
Towels not changed daily. Toilet seat loose/broken. Little black bugs near microwave. Had to ask to have sliding door handle repaired. Dogs barking from next door clinic/grooming/boarding house.
pretty lobby, nice furnishings in room, breakfast, indoor pool and gym room, couch, full-size refridgerator
Stuffy room (was hard to breathe), pillows crunchy, heat light was only working light in bathroom.
Room size Ammenities Cleanliness
It was a good deal, for the amount I payed!
That certain things didn't work like the door to laundry, the ice machine and vending machine were full of water underneath.
The room was big and spacious; a full size refrigerator. The staff were very friendly.
The TV was blocked by a wall where the sofa was. I asked for an iron which I did not get. Overall we were satisfied, and liked that it was close to downtown
The staff was extremely helpful and friendly. It was all you would expect from Best Western!
Every thing at the hotel was wonderful! Nice distance to downtown/riverwalk (10 min walk). Would definitely stay here if we ever came back to San Antonio!
The rooms were very spacious. Like the fact that there were two beds and the sofa was another.
I hated the fact that I reserved the room with my card and wanted to pay cash and they denied that. They wanted to get authorization on my card for our whole stay. I can't believe that cash does not work at this hotel. We have always stayed at best western and paid cash but since we were asked to leave cause they could not accept a cash payment we drove around on our vacation looking for a hotel. Thank you embassy suites! Best western will never get our business again!
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