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Newest reviews for Best Western Alamo Suites Downtown

  • Anonymous
      United States of America
    August 3, 2014

    The staff was friendly and willing to assist if needed. Surprisingly quiet based on location (off highway).

    Beds were a bit lumpy, hard, and dated. Rooms could have been cleaner (bathroom/pillow cases). Bathroom shower head was extremely harsh. Parking is very limited.


  • Melissa
      United States of America
    July 20, 2014

    If u r traveling with family these rooms are definitely for you the rooms were very big with 2 king beds and a large refrigerator.

    The only bad thing was the location from downtown center which is about 4 miles away. Not walking distance. But everything else was pretty good.


  • Samuel
      United States of America
    July 4, 2014

    Nice hotel, so so location


  • Brandon
      United States of America
    July 1, 2014



  • Helia
      United States of America
    June 29, 2014

    easy access to the freeway, one way in and out for parking and very comfortable beds

    the view, microwave didn't work


  • Charles
      United States of America
    April 13, 2014

    Yvonne the hostess for the breakfast meals was so friendly we couldn't find a more gracious hostess if we tried! Our room with king size bed was clean and nice to have a full size refrigerator, microwave, with divided seating area. Having a business center, indoor pool, hot tub, and exercise room was also great. The front desk people were polite and once when we came in from being out all day the female clerk (sorry I didn't catch her name) even gave a us each a bottle of cold water. We sincerely appreciated that! Those little things go a long way. Had we known there was a dog boarding facility, day care, groomer and vet right across the street we may have brought our dogs and stayed longer since we could've seen them daily. Good pillows and sheets. Breakfast offered a very good variety and was never lacking for anything. Again we cannot state how welcome we felt by Yvonne, give that woman a raise! She was always busy refilling trays of food, asking if we needed anythings, could she take our empty plates, etc. and kept things so clean. Hope to see you again next year.

    The view wasn't great, so close to an industrial area but it wouldn't deter us from staying here again. It seemed as though the hot tub fluctuated in temperature from "hot" to warm on various days and there was no clock in the pool area.


  • Alex
      United States of America
    April 8, 2014

    The spacious room and indoor pool. Breakfast selection was great!


  • Belivian
      United States of America
    March 12, 2014

    Full size refrigerator & two king beds.

    Not having a do not disturb sign.


  • Janet
      United States of America
    February 14, 2014

    Comfort and layout of suite. Good pool and jacuzzi.

    Limited parking. Repeated problems with card key access.


  • Roberto
      United States of America
    February 2, 2014

    very pleasent will stay again


  • Gary
      United States of America
    February 1, 2014

    Close to downtown attractions

    Nor easy accessible front intestate


  • Fran
    January 20, 2014

    The central position as we were able to walk to most of the tourist spots.

    Hotel needs some upgrading as fittings etc are well worn.


  • Anonymous
      United States of America
    January 6, 2014


    Towels not changed daily. Toilet seat loose/broken. Little black bugs near microwave. Had to ask to have sliding door handle repaired. Dogs barking from next door clinic/grooming/boarding house.


  • Anonymous
      United States of America
    January 5, 2014

    pretty lobby, nice furnishings in room, breakfast, indoor pool and gym room, couch, full-size refridgerator

    Stuffy room (was hard to breathe), pillows crunchy, heat light was only working light in bathroom.


  • Anonymous
    December 14, 2013

    Room size Ammenities Cleanliness


  • Sherry
      United States of America
    November 27, 2013

    It was a good deal, for the amount I payed!

    That certain things didn't work like the door to laundry, the ice machine and vending machine were full of water underneath.


  • Mary
      United States of America
    November 25, 2013

    The room was big and spacious; a full size refrigerator. The staff were very friendly.

    The TV was blocked by a wall where the sofa was. I asked for an iron which I did not get. Overall we were satisfied, and liked that it was close to downtown


  • Victoria
      United States of America
    October 26, 2013

    The staff was extremely helpful and friendly. It was all you would expect from Best Western!


  • Jessica
      United States of America
    September 26, 2013

    Every thing at the hotel was wonderful! Nice distance to downtown/riverwalk (10 min walk). Would definitely stay here if we ever came back to San Antonio!


  • Mario
    August 17, 2013

    The rooms were very spacious. Like the fact that there were two beds and the sofa was another.

    I hated the fact that I reserved the room with my card and wanted to pay cash and they denied that. They wanted to get authorization on my card for our whole stay. I can't believe that cash does not work at this hotel. We have always stayed at best western and paid cash but since we were asked to leave cause they could not accept a cash payment we drove around on our vacation looking for a hotel. Thank you embassy suites! Best western will never get our business again!


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