Best Western Americania  

I liked the location and for the most part the price although my final bill has yet to be received. The man on the front desk on Saturday did not perform his duties in an exemplary manner, so I became frustrated and told him to mail my final bill to me. All in all my stay was pleasant and comfortable, for the floor on which I stayed, the fourth, was relatively quiet the entire time. I ordered a small fridge w/o being charged and firm pillows which I did receive.

I guess the only thing that I did not like was the restaurant part that's associated with the hotel. To enhance your sandwiches, you get next to no free items. They charged for every damn thing from pickles to basic sauces. I'm surprised I received ketchup and mayo.

I liked the staff's willingness to be friendly and helpful. I enjoyed the way the rooms were decorated. I appreciated the easy parking. I liked the patio and the gym, as well. And the location was good, too.

It was walking distance to the Moscone Center

Room was not available upon my arrival and had to settle for a cot to be brought to the room which was supposed to be a double. Very uncomfortable night, but there was no rooms available at any of the other nearby hotels. Was moved to the double the second night. Don't expect much from the restaurant on site.

Very helpfull and nice staff, in the reception, and the man who carried my lagguage was very nice, as well as the housekeeping ladies.

The area. It is a doubty and scary area to be walking around in, I ended up with taking a cab wherever I was going.To bad, because the hotel I s nice.

Silent and pacific.

Internet access was not so good.

The staff, however, was pleasant and very helpful. I can't remember their names, I apologize. The location was ok, right near a busy street to hop in a taxi.

I really enjoyed the modern look of the room, however, some small maintenance I believe could have been done, maybe some deeper cleaning on occasion. We had made a reservation for 2 but then a 3rd show up, we were happy to offer to pay the difference in a bigger room or to get a cot. But as far as I could gather the cot was unavailable? Also it would be very nice to know ahead of time about the vallet-ish parking that is $20.

The hotel is very good located, the room is very comfortable and very good designed. The desk people are very friendly.

Unfortunately I am experiencing problem with the billing. The hotel has charged me twice and I have difficulties and reaching the manager to cler this particular matter. So the reachibilty of the staff especially when you are in New York is very poor.

Large rooms. Modern interior.

Noisy windows: you could hear everything that was going on outside on the streets. Old fashioned corridor on the outside, making it look like a cheap motel. Worn mattress.

Mid-century design, updated comforts, fab location. Great 'motel' feel to it. First time staying in SoMa district and loved it - great coffee shops close-by (Sight Glass on 7th, De La Paz on Masson) and lots of eateries and drinkeries to discover (Terroir Natural Wine Bar and Radius on Folsom, Bar Agricole.on 11th, and several more to explore) Neighbourhood is slightly gritty but doesn't feel unsafe - just the usual collection of San Francisco street weirdos. Feels a lot more 'real' than Union Square or Fishermen's Ward.

Internet is free but slooooooooooow. Seems to attract lots of families with screaming kids.

I choose this hotel because it is close to Moscone Center. Good location 10 minutes by walking.

2Nd night was very noisy. Reported to front desk. Was quiet for a short time but then was noisy for 3 hours from 12 A.M.to about 3:30 . We had to catch a flight the next morning and we had no sleep. Would not recomend this hotel. Stay at best western alot but was not pleased with this location.

I really appreciated how helpful the staff was. I requested a refrigerator, because I have medication that needs to be refrigerated, and one appeared within minutes of getting to the room.

- Nice decoration, "design". - Alarm clock with iPod docking station - Flat TV - Laundry on-site

- The carpet was dirty - The room was not really clean, there was a lot of dust - Zone with a lot of homeless and they even come in the hotel restaurant to ask for money - The bed had a platic under cover which craks every time you turn - Small bathroom