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Newest reviews for Best Western PLUS Arena Hotel

  • Jennifer
      U.S.A.
    1 September 2014

    Location Checkin was smooth. Ammenities

    At check out, There were two women at the counter and a guest and I came out the elevator at same time. He went first to extend his stay. When she was done, she did not say anything to me until i said i was checking out. Which was a couple of minutes later. The other women did not help me but said hi.

    7.5

  • Syed
      Saudi Arabia
    27 August 2014

    Good breakfast Good location Near to Subway

    Cleanliness was not impressive. Double room size was small Area not clean

    5.8

  • Caren
      U.S.A.
    26 August 2014

    Clean, well appointed, pleasant staff, good wifi

    Scary location for women traveling alone - did not make use of public transit, because of the neighborhood, and had high taxi expenses, as a result. Super noisy from nearby train, even though room had double windows. Some of the noise was the train, some from other rooms, some from cleaning staff. Very tightly furnished room - had about 1' space next to a bed to squeeze through to get to bathroom. Free continental breakfast was so-so, especially with one of the travelers needing to eat gluten free (but what do you expect for free?).

    5.8

  • Mahbubul
      Bangladesh
    26 August 2014

    entrance / lobby !

    Location !!

    4.5

  • Johanna
      U.S.A.
    18 August 2014

    Power by bed did not work Lady's of the night walking around out side. they say on site parking ,they have 5spots and they have you go down a block to a garage and you have to pay to park . They was no help in the fact of my husband is disabled and they said first cone fist serve to park..

    4.2

  • Enrique
      Mexico
    12 August 2014

    - The personnel all the time was helpful - Two blocks netx to the subway or bus - Free WIFI - Super commfy bed - Nice cable and tv - 2O min ride to lower Manhattan in the express train

    - Next to the hotel, in some abandoned places are rats. We had to step out of the sidewalk - The are is safe, but at midnight its a little bit scary - The safe did not work - The rooms netx to the street are a little bit noisy - Poor breakfast

    9.2

  • Anonymous
      U.S.A.
    12 August 2014

    Hotel is nice but neighborhood iffy.

    7.5

  • Ramona
      U.S.A.
    11 August 2014

    Location - Very convenient - a couple blocks from the A/C trains, and steps from the LIRR, near shopping and restaurants. A couple miles from Downtown Brooklyn, Ft. Green, and Manhattan Staff- friendly, professional, courteous, efficient Price - lot cheaper than Manhattan Free Breakfast and Wi-Fi - money savers! Facility - comfortable room with updated décor

    Room was on the first floor facing Atlantic Avenue. The first floor is noisy during the morning hours. Also, the LIRR trains pull in and out of the station on a regular basis. The immediate area is on the rough side. The hotel is surrounded by auto repair shops.

    9.6

  • Anonymous
      U.S.A.
    2 August 2014

    The great professional and friendly staff. The location was great for subway access.

    This is nothing under your control but the surrounding buildings are in need of some TLC. This unfortunately makes your building look not inviting but I appreciate that you put a pretty planter box in front of your main entrance.

    9.2

  • Patricia
      U.S.A.
    30 July 2014

    hotel was comfortable. Staff was excellent, very helpful and caring. Would stay there again.

    Not very convenient to restaurants. A lot of construction.

    8.8

  • Sandra
      U.S.A.
    28 July 2014

    nice, accommodating staff. room was clean

    rats in alley next door. not so great for walking at night

    6.7

  • Shauna
      U.S.A.
    26 July 2014

    Fast check-in nice rooms microwave and fridge in each room. Clean quiet had a pleasant stay.

    Non-Smoking Facility

    7.5

  • Anonymous
      Australia
    24 July 2014

    There was chocolate on the ground from before us

    6.7

  • Jean
      U.S.A.
    22 July 2014

    Location

    9.6

  • Anne
      Canada
    11 July 2014

    The hotel offered everything one would need for a pleasant stay. The staff were very nice, the included breakfast very satisfactory and amenities clean and well kept. My room was big. Really big. Which was a welcome change from the overpriced shoe box size rooms in Manhattan. The hotel is a 5-minute walk from Norstrand station which gives you access to the A and C lines and a nice stroll (at least 20 minutes from the Brooklyn Museum).

    The location. I had a hard time finding it at first. The area is a little shady past sundown but the service and amenities in the hotel made up for it.

    9.2

  • Torben
      Denmark
    9 July 2014

    Kind and helpfull staff.

    10

  • Patricia
      U.S.A.
    8 July 2014

    Staff was very helpful. Location to subway was good.

    Alot of people would be turned off by the neighborhood. Room was a little small.

    7.1

  • Lisa
      U.S.A.
    3 July 2014

    The facilities were immaculate and very comfortable. The staff was professional, friendly and helpful.

    "Limited parking" is an understatement!

    8.3

  • Francis
      U.S.A.
    30 June 2014

    The staff was friendly and helpful. The hotel was kept in immaculate condition. The free continental breakfast was generously stocked with fresh baked goods, fruit, juices, yogurt and even a pancake machine that cooked perfect pancakes in 1 minute.

    The neighborhood is rather industrial and not in an area where one would venture outside the hotel at night. However, taxi service is available right at the door, so this is a minor concern.

    9.2

  • Daryle
      U.S.A.
    26 June 2014

    Staff was very helpful !

    Hearing the doors slamming were a little disturbing

    9.6

  • Thomas
      U.S.A.
    24 June 2014

    Wireless worked rather well.

    Location in a questionable neighborhood. Parking was an issue. We had a pass, but when we returned on Saturday night, there was no place to park. Someone else prevented us from entering the parking area, saying that he would take the spot that was being vacated. We complained at the front desk, they didn't help.

    5

  • Anonymous
      U.S.A.
    22 June 2014

    Located in the slums

    5.4

  • Anonymous
      U.S.A.
    19 June 2014

    The breakfast was good. It was better than most free hotel breakfasts that I have had. The room was clean and comfortable.

    The internet did not work for the entire 24 hours that I spent there. The tap water in the bathroom became very hot after the toilet was flushed...almost burned my hands.

    7.5

  • Lawrence
      United Kingdom
    14 June 2014

    Value for money...first rate staff...very good continental type breakfast...the super size bed was so comfortable...the air conditioning was very effective...Lovely bathroom, good sized fridge etc etc. Very enjoyable stay.

    The immediate location is not at all pretty However within two minutes walk of a vibrant, interesting, safe and friendly neighbourhood.

    9.2

  • Anonymous
      U.S.A.
    8 June 2014

    Staff very professional, helpful.

    The walls are paper thin. There was a party next door with more than a few people. Could hear conversations and more.

    6.7

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