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1324 Atlantic Avenue, Crown Heights, Brooklyn, NY 11216, United States of America – Show map
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245 verified reviews
They speak your language!
Best Western PLUS Arena Hotel's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
Extra beds are not available.
One child under 3 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 245 reviews
Value for money
Show reviews from:
This hotel is in the heart of Downtown Brooklyn and is a 10-minute walk from the Atlantic Terminal subway station. Facilities include free Wi-Fi access and modern decor.
Score from 395 reviews Very good
Offering breakfast and free Wi-Fi, Hotel Luxe NY is in Brooklyn, New York. Barclays Center, a concert venue and home to local sports teams, is 1.5 miles away.
Score from 354 reviews Good
This Brooklyn hotel is less than a 1-minute walk from subway access and a 20-minute subway ride from downtown Manhattan. It features a 24-hour gym and free in-room Wi-Fi.
Score from 632 reviews Very good
In Brooklyn in New York City, this hotel has rooms equipped with free Wi-Fi access.
Score from 438 reviews Good
A heat apparatus that does not smell like urine. Thanks.
A cold room because of offensive odour of urine from heat / a.c. apparatus. Staff did not offer but i asked for portable heater which that then provided whcih was excellent on their part. Look into why when the heat is activated it emits a urine like odour. Thanks again
The staff were very professional. The facility was very clean and quite peaceful. The room was immaculate. I enjoyed the complimentary breakfast options.
I have no complaints.
Close to A train. Comfortable room (luckily at the back side. street side is verry noisy). Enough variety at breakfast. Clean. Big screen tv. Coffee maker in the room.
Breakfast relatively good, but cafetaria style. When toilet was blocked the staff wasn't verry helpfull. At first it seemed we had to go without toilet for a whole night. In the end we managed to unblock it with a plunfer that only was found after almost an hour. Roomservice was somewhat haphazard. Water bottels were only replaced the first two days. Some days the room was in excellent order, others there were minor slip ups, like some garbedge on the floor.
Near the subway station. 20/30 minutes by subway to Times Square. 1 minute to the train to JFK. Really comfortable matress and good breakfast.
The room was confortable, at least.
The location is awful, this part of atlantic avenue is extremely ugly and dirty.. we couldnt park our car because the parking lot (wich is veery small) was full for 2 days. We had to park the car in the sstreets, which has many restrictions to park.. The breakfast was veery little and not much options to eat or drink.. Definately not a good experience!
Not so good neighborhood. Very small room. Parking was horrible. It was behind the hotel in a very very small parking lot that you could barely turn around in. It was raining and I had to walk all the way around the hotel to the front to get in because there was not back entrance.
During chek-in i booked parking pass for 2 night. But at the second night (Dec-10) manager Margaret refused me in the parking lot. She explained that they have only 2 parking place, my car was 3rd. After it she gave me adress for commercial garage (i paid 24 USD). Next morning i found that parking 3 cars on hotels front is normal. Morning manager confirmed me this situation and adviced write claim to support.
Parking very little
I love me some Best Western Arena. I stay here everytime. The Staff are lovely and get it just right. Polite but not over bearing. Room, breakfast, everything is perfect. I be back. :O)
There is nothing to dislike. Everything is Perfect :O)
Clean room, staff was very nice
Loud at night, breakfast over very early
Every thing was good
The helpful friendly staff
The hotel area after dark
Staff were friendly, we had tickets to the game at Barclays Centre and it was perfect location a 30 min walk but an easy walk. Beds were comfy.
Area is a little dodgy but getting a cab was easy.
Free breakfast, wi-fi, location, friendly staff, especially the breakfast attendant, who was very helpful. I also liked the fact they let me do early check-in & 24 hour front desk.
Despite allowing me early check-in, the room wasn't ready because the people before me were still there when I arrived when they should've been out of there an hour & a half earlier. Knowing in advance I'd requested early check-in, it would've been nice if they'd insisted those people get out of the room before I got there. Had to wait about 40 minutes to get access to my room when I needed to be somewhere else. Would be nice if they had the breakfast floor open at night for small meals or sandwiches.
The staff was very friendly - way better than "typical" New Yorkers and what we have experienced other places we have stayed in NYC over the years.
Area was a bit 'seedy' but we didn't feel unsafe at any time we were there. Definitely off the beaten path, but great proximity to the A, C train.
Staff, Breakfast area, Security.
Lack of adequate PARKING..(5 spaces) for hotel with 56 rooms....had to request other options and PAID for off site parking. All materials do NOT indicate this limitation clearly as an additional COST of your stay..decreased the overall value to expection level.
Rooms at back of building very quiet..no outside noise when all windows closed.Very helpful and friendly staff..Good Breakfast
Had no car but if had only 8-10 spots on property to park. Get referred to garage parking just a couple of blocks away or can park on Atlantic Ave in next block overnight...JUST Read street signs to make sure parked legal time will be parking
The staff was awesome, the beds were great, the place was quiet and impeccably clean, and all within a stone's throw to anything you could want to do!
I am gluten free and usually can find something to eat in the morning. The continental breakfast was very limited in that regard.
The inside of the hotel was nice. Clean rooms with all amenities. Breakfast was good with pancakes, eggs, cereal and pastries. Air conditioning.
Bad neighborhood and street noise.
Two blocks from subway
Long Island Railroad on same street so if you have street facing room you'll hear the train all night. Asked front desk to order taxi to take us to JFK they called private company that charged $55 taxi from airport to Hotel was $38.
Easy access with Metro lines Clean Good staff Good breakfast
There is a lower level, ask for a upper level room Rooms looking to road side is quite noisy, especially train noise is heavy
Friendly staff Adequate continental breakfast Nice amenities in room Surprisingly quiet room
Location--not many restaurants, businesses nearby
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