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10300 West Higgins Road, Rosemont, IL 60018, United States of America – Show map
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21 properties in Rosemont
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328 verified reviews
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Best Western at O'Hare's staff speaks: Spanish, English
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Fitness Center, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is needed).
Room Service, Vending Machine (drinks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 328 reviews
Value for money
Show reviews from:
This hotel is 1.5 miles from the Chicago O'Hare International Airport, and it offers a free shuttle service. This Rosemont hotel features an indoor pool with a separate children’s pool and free Wi-Fi....
Score from 328 reviews Good
One block from Allstate Arena and minutes from O'Hare International Airport with free 24-hour shuttle service, this hotel features an on-site lounge, a seasonal outdoor pool and completely non-smoking...
Score from 187 reviews Good
Situated across from Terminal 2 in the O’Hare International Airport, this hotel is on airport grounds within walking distance of all major terminals.
Score from 709 reviews Very good
Opposite the Stephens Convention Center and minutes from O'Hare International Airport with free transportation, this hotel features easy services to downtown Chicago along with recently renovated...
Score from 271 reviews Very good
The shuttle service did not work. We spent 1 and half hours in Chicago airport waiting to shuttle. I had to call 3 times to hotel to ask for the shuttle. It never arrived. We took a taxi and requested the hotel o pay for it. The hotel refused to pay. I tried to cancel reservation but it was not possible and the room already paid. We will never stay in any Best Western Hotel in the future.
Very close and convenient to the airport. Shuttle service was great. Very friendly staff.
Staff is very helpful. Shuttle service is very good. "Shoeless Joe" bar&restaurant just near hotel is very nice place. I recommend everybody to visit there.
Air conditioner is very simple, noisy. Heating performance is too bad. Hotel market is too poor. No more alternative inside. Breakfast is too poor.
Got to airport at 10:11 PM, called for shuttle, told it would be there within 30 minutes, did not show till 11:38, then took close to 1 hour to get to hotel. Blamed construction. I called to ask where shuttle was and was lied to. Told me that it had been by twice before we actually go ride. 15 of us were waiting and 3 had to be left behind due to space limits. They went across to Hilton after waiting almost as long as I. They should have allowed us to share cab and reimburse us. Wow, gave me a 10 dollar credit for my trouble. Oh yeah, 6 AM smoke alarm begins beeping, so I got 5 hours of sleep. Will not stay there again! Totally clueless as to customer satisfaction! Not a priority.
The room was very comfortable.
The carpet in the room looked dirty. Needed to be cleaned.
Room clean and very comfortable beds. Good pub with very good food attached. Nice breakfast. Very handy to airport.
Small bathroom. Halls needed cleaning.
Only the convenience to the airport
We waited 90 minutes for our shuttle at the airport in the rain and cold on 13th Oct. with no excuse and little sympathy. On our return 1st Nov. the receptionist was abrupt and not welcoming.The restaurant was closed in the evening and no help given as to where we could eat.We will not recommend to others who might need a hotel near the airport.
The breakfast was really good The bed was real nice The room was clean The shutter driver is very good and POLITE.
The carpet outside of the room in the hall ways was dirty and had debree all over.
The free coffee
I reserved a smoking double room. I get there and they tell me it's only for king size rooms, I don't understand why I got to reserve two queen beds in a smoking room if they don't even have them. The staff was rude. We only had them clean our room once out of the 4 nights we were there to save water and all that the one day they cleaned they didn't do a very good job and they didn't leave towels or soaps. We forgot our shampoo and soap bag and the people at the front desk acted put out to have to get us some. Next year we are definitely staying somewhere else
Room was good. cleaned. our flight was late in the night. hotel helped by keeping our luggage and the room we could wait was also big enough that we can sit and wait there.
Staff is not very friendly. they dont know about the place and what are the attractions available. they were very hesitant to help.
Excellent shuttle service that can also be used to go to O'Hare to link to the train into town Excellent free breakfast
The shuttle service was good
The reception staff were not friendly and made me feel like an inconvenience when there was confusion about our room. Would not stay here again
Usually stay at the other hotel closer to the airport, but this time it was sold out. Stayed at Best Western. Will consider staying once again at the same hotel for future. Clean rooms, good breakfast, good location, free shuttle to the airport. And they even have the smal gym at the site, so you could strech youк muscles after a long flight.
The Staff was very pleasant and accommodating. Location was under road construction out front, but the proximity to restaurants and shopping was great. Breakfast was basic but served the purpose.
Multiple things were non functioning in my room. Coffee maker, Curtain ( didn't close completely and I was on the ground floor with a parking lot outside) AC/Heating Unit's fan was incredibly loud. The toilet ran all night - struggled through and just fixed it myself in the morning.
24-hour shuttle service to airport was prompt and efficiently got us to O'Hare.
Bedsheets were put into beds poorly (or weren't right size) because they came off during the night while we were sleeping. Mattress was quite worn and no longer firm enough to support two in bed comfortably.
Clean, comfortable, basic accommodation. Very useful for an overnight stay before an early morning flight. The Sports Bar next door was a real find for a tasty dinner in an otherwise bleak locale.
The courtesy bus did not have working seat belts for passengers. If a service is provided, it should be fit for purpose.
Location Shuttle to/from airport
Deluxe room was much smaller than expected! Room dirty, (stains on chair, carpet) Bathroom dirty (hair on the floor, in the lavabo!
Some staff seemed more friendly and knowledgeable than others
That a couple was already staying in the room assigned to me. Made for an awkward arrival...
The breakfast The staff was friendly
The vue was bad Al the outside was discusting The room was old and worn out
Staff was nuce, breakfast area was clean and spacious and the food was good.
Size of the 'deluxe' room was much smaller than expected and was too small for four guests even with double beds, parking lot was crowded and construction on the road made entry difficult,
Have stayed here several times & like the proximity to airport as well as the amenities...we keep on coming back.
The location was ideal.
They had no way of accommodating a family of 5 in one room. One of my children ended up sleeping on the floor.
Clean spacious rooms with good air conditioning
Very poor equipment in fitness centre
The hotel was very close to the airport and had a good room with a great bed.
The breakfast was a bit average, and the staff weren't exactly keen on conversation.
Near the airport
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