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10300 West Higgins Road, Rosemont, IL 60018, United States of America – Show map
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21 properties in Rosemont
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342 verified reviews
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Best Western at O'Hare's staff speaks: Spanish, English
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Fitness Center, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is needed).
Room Service, Vending Machine (drinks), Shuttle Service (free) , Airport Shuttle (free) , 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 341 reviews
Value for money
Show reviews from:
Situated across from Terminal 2 in the O’Hare International Airport, this hotel is on airport grounds within walking distance of all major terminals.
Score from 767 reviews Very good
This Des Plaines hotel is located 3 miles from the O’Hare International Airport.
Score from 129 reviews Excellent
This hotel is 1.5 miles from the Chicago O'Hare International Airport, and it offers a free shuttle service. This Rosemont hotel features an indoor pool with a separate children’s pool and free Wi-Fi....
Score from 354 reviews Very good
The Quality Inn O'Hare Airport is conveniently located just 2 miles from the O'Hare International Airport. This hotel is only 14 miles from downtown Chicago and its many attractions.
Score from 201 reviews Review score
The location and shuttle are great.
The bathroom sink had toothpaste with hair stuck on it, the bathtub still had towels in it, there was hair all over the floor, and the bed had hardened food crumbs in the foot of the bed... And we had no food with us. Needless to say we will not be staying with this hotel again.
A full breakfast was advertised as part of the package, but only a continental type breakfast was provided.
Lovely clean friendly hotel, laundry room for use, very close to airport with free shuttle
Nothing to dislike
pictures are scam. Anyone that has been here knows the pictures are way better than the actual room.
Location made it very easy to got off and onto I-90.
WiFi didn't work on some of our smart phones, Bathroom was very small with no place to put our toiletries. Place needs to be updated, roof leaked water into lobby at a couple of different places. Room was reserved for 4 with only enough towels for 3, had to go ask for more.
Great location to O'Hare airport for layover day, quick shuttle service, pleasant staff, bed most comfortable with lots of pillows, quiet floor, coffee, fruit, and granola bars available for those taking very early flights with no time for breakfast, Price on booking.com made it a good deal, safe location for single traveler
knob on heater was broken, no extra blankets in room, However I was tired and fell asleep soundly without calling the front desk.
Bed was very comfortable.
Hotel didn't have any hot water and we were not able to shower.
Locationwise the perfect budget place to stay before picking up or after returning a rental car when your prior or next journey leg is a flight into or out of O'hare. Very near to most of the rental car depots. Plus we got a full refund/stayed for free because of the annoyances reported in the next text box.
The total absence of hot water (the hotel's boiler broke down) was one annoyance. The toilet that did not flush a second one. Add to this the experience with the bed that collapsed under one of us (who is not overweight by any measure) during normal sleep and you pretty much have a good picture of our stay.
Dirty, dusty room. The hotel reeked period. Old dirty carpet. Etc. Needs huge improvements. Staff was young and rude.
Everyone was polite front desk could be more helpful
the continental breakfast was a joke
Closeness to the airport Good beakfast service.
Carpet stained Shower with weak stream of water Awful wifi service: falling down and disconnecting continuously Laundry service: no form to fill, very informal
Never experienced a staff more friendly and helpful!
The restaurant nearby has closed. It only serves (a very good!) breakfast to hotel guests, but no dinner. The noisy sports bar next door serves unspeakably horrible food. No other restaurant nearby. Until this has changed, I shall go elsewhere - alas!
Noisy first floor
I didn't like that we couldn't get a roll away and breakfast was not available at the hotel.
A little noisy at night when late guests were a riving from the bar.
The shuttle service did not work. We spent 1 and half hours in Chicago airport waiting to shuttle. I had to call 3 times to hotel to ask for the shuttle. It never arrived. We took a taxi and requested the hotel o pay for it. The hotel refused to pay. I tried to cancel reservation but it was not possible and the room already paid. We will never stay in any Best Western Hotel in the future.
Very close and convenient to the airport. Shuttle service was great. Very friendly staff.
Staff is very helpful. Shuttle service is very good. "Shoeless Joe" bar&restaurant just near hotel is very nice place. I recommend everybody to visit there.
Air conditioner is very simple, noisy. Heating performance is too bad. Hotel market is too poor. No more alternative inside. Breakfast is too poor.
Got to airport at 10:11 PM, called for shuttle, told it would be there within 30 minutes, did not show till 11:38, then took close to 1 hour to get to hotel. Blamed construction. I called to ask where shuttle was and was lied to. Told me that it had been by twice before we actually go ride. 15 of us were waiting and 3 had to be left behind due to space limits. They went across to Hilton after waiting almost as long as I. They should have allowed us to share cab and reimburse us. Wow, gave me a 10 dollar credit for my trouble. Oh yeah, 6 AM smoke alarm begins beeping, so I got 5 hours of sleep. Will not stay there again! Totally clueless as to customer satisfaction! Not a priority.
The room was very comfortable.
The carpet in the room looked dirty. Needed to be cleaned.
Room clean and very comfortable beds. Good pub with very good food attached. Nice breakfast. Very handy to airport.
Small bathroom. Halls needed cleaning.
Only the convenience to the airport
We waited 90 minutes for our shuttle at the airport in the rain and cold on 13th Oct. with no excuse and little sympathy. On our return 1st Nov. the receptionist was abrupt and not welcoming.The restaurant was closed in the evening and no help given as to where we could eat.We will not recommend to others who might need a hotel near the airport.
The breakfast was really good The bed was real nice The room was clean The shutter driver is very good and POLITE.
The carpet outside of the room in the hall ways was dirty and had debree all over.
The free coffee
I reserved a smoking double room. I get there and they tell me it's only for king size rooms, I don't understand why I got to reserve two queen beds in a smoking room if they don't even have them. The staff was rude. We only had them clean our room once out of the 4 nights we were there to save water and all that the one day they cleaned they didn't do a very good job and they didn't leave towels or soaps. We forgot our shampoo and soap bag and the people at the front desk acted put out to have to get us some. Next year we are definitely staying somewhere else
Room was good. cleaned. our flight was late in the night. hotel helped by keeping our luggage and the room we could wait was also big enough that we can sit and wait there.
Staff is not very friendly. they dont know about the place and what are the attractions available. they were very hesitant to help.
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