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Score from 492 reviews Good 7.7/10

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La Quinta Inn & Suites Dallas I-35 Walnut Hill Lane

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Score from 71 reviews Very good 8.2/10

Newest reviews for Best Western PLUS Dallas Hotel & Conference Center

  • Anonymous
      Venezuela
    August 22, 2014

    We arrived from airport from an internaría al flight after midnight, and the staff told us that the reservation was not guaranteed thru booking. First they gave us an uncleaned room and then a two bedroom room instead of a king bedroom room that was reserved. The atad was rude and didn't resolve anything.

    6.7

  • Jennifer
      United States of America
    August 20, 2014

    The complimentary buffet style breakfast was great and fulfilling.

    The smell.of sewage when walking down the halls.

    8.8

  • Bryan
      Australia
    August 20, 2014

    Room was large, very clean, had great shower and TV and Wifi worked very well. Dinner at the café on site very good and breakfast choices fantastic.

    Difficult to find entrance

    9.2

  • Enrika
      United States of America
    August 18, 2014

    I like the staff

    the rugs in the hallway

    6.7

  • April
      United States of America
    August 17, 2014

    Breakfast was good

    Rooms were small

    7.1

  • Christopher
      United States of America
    August 16, 2014

    Safe, clean and reasonably priced. Conveniently located.

    Dated, and spotty wi-fi service

    6.7

  • Judy
      United States of America
    August 14, 2014

    Beds Were Not Comfortable

    7.5

  • Huitte
      United States of America
    August 12, 2014

    The rooms was clean. A good supply of towels. The daily breakfast was great.

    There was no closet space. No Wi-Fi in the rooms, you had to use a USB cable to get internet.

    7.5

  • Ella
      United States of America
    August 10, 2014

    Front desk personnel were all very nice.

    The halls & elevators looked dingy. We were nervous what the room would look like but it was fine. Appeared to be doing some renovating.

    7.1

  • Carlos
      United States of America
    August 2, 2014

    The breakfasts, nice TV

    7.9

  • Michael
      United States of America
    August 1, 2014

    Free breakfast was well set out, with plenty of options.

    9am a worker was banging on the wall.

    7.5

  • Lois
      United States of America
    July 29, 2014

    We arrived a bit early because of an early flight and were given a different room to accommodate us as our assigned room wasn't ready yet. (Half hour) The pool felt wonderful on the 100° day. Bed was comfortable. Seemed to be pretty quiet from other guests and outside noises.

    There was a noticeable foul smell of sulphur or something in the bathroom that we thought may be coming from the water or possibly toilet. The so-called green toilet needed to be flushed 2-3 times even for 'water'. There was nowhere to hang clothes as there was no closet!

    7.9

  • Robert
      United States of America
    July 24, 2014

    everything until a morning check out incident!

    my friend carried breakfast to his wife in their room and was charged for it. that ruined my positive attitude about the hotel!

    7.5

  • Karen
      United States of America
    July 23, 2014

    The price was right for our 2 night stay. Breakfast was great

    First floor corridor was noisy in the morning. No entry available through side entrance by the parking, a card lock door would've been nice.

    8.3

  • Rafael
      Puerto Rico
    July 23, 2014

    Breakfast, gym

    Slow internet during the night.

    8.8

  • Anonymous
      United States of America
    July 22, 2014

    Location was good close to everything

    5.8

  • Rosalinda
      United States of America
    July 20, 2014

    We didn't even have a chance to stay because we did not have a major credit card, but had a debit card with money in it, after I tried to explain to the front staff person that we had traveled 9hours plus she would not even try to help us out, very rude. I will not put my family in another best Western hotel. Felt very disrespected.

    3.3

  • Rafael
      Puerto Rico
    July 17, 2014

    Fitness center, scramble eggs & Italian sausage in the breakfast.

    Nothings

    8.8

  • Margie
      United States of America
    July 17, 2014

    guests next door making noise slaming doors at 3am..

    7.5

  • Andrew
      United States of America
    July 16, 2014

    Comfort of the beds and clean room. Easy in and out of hotel

    -No closets to hang clothes (weird) -Rooms are small -Staff at front desk, rude and unprofessional! ( Have had several issues over the past 5 months and reported to manager.) We only stay at this location because of convienience to work. CAN NOT TAKE BREAKFAST TO ROOM OR EVEN A CUP OF COFFEE. (Staff rudely guards the door)

    6.7

  • Carolyn
      United States of America
    July 14, 2014

    The last stay here, I had excellent maid service in my room. The linen was changed as I requested. I didn't get breakfast this time which worked out just fine for me. The staff is very friendly but they don't really know what to do if there is a problem and it is after management has left for the day.

    The dirty hallways and the ice machine that didnt work. It was not like that before when I stayed here a week ago.

    7.1

  • Dion
      United States of America
    July 13, 2014

    Inexpensive hotel near I-635. Hot breakfast was good. The room and bathroom were clean. We got there late and there was still parking available.

    There are a lot of stuffs, scrapes, dents, and scratches throughout the hotel from the elevators to hallways to rooms. It gives an impression of a much older hotel.

    8.3

  • Gillian
      United Kingdom
    July 12, 2014

    Everywhere was clean - breakfast was great - Grace on the front desk was a pleasure to deal with

    Nothing I can think of - except that the housekeeper accidentally left our door unlocked one morning

    8.3

  • Anonymous
      Finland
    July 11, 2014

    Its peaceful and pleasant. And the location was good

    They was bugs on the bed.i killed bug's on the bed and my girlfriend got many bits on her legs.

    5.4

  • Anonymous
      United States of America
    July 10, 2014

    The Wi-fi didn't work.

    10

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