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1920 Santa Monica Boulevard, Santa Monica, Los Angeles, CA 90404, United States of America – Show map
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222 verified reviews
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BEST WESTERN PLUS Gateway Hotel's staff speaks: Spanish, English
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Grounds, Sun Deck
Food & Drink
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 5 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 222 reviews
Value for money
Show reviews from:
This boutique California hotel is half a mile from the Santa Monica Beach and Santa Monica Pier. It has free Wi-Fi, a Spanish courtyard and Hawaiian-themed rooms with surfboard headboards.
Score from 454 reviews Good
Located off I-10, this hotel is just 3 miles from Montana Avenue, Third Street Promenade and Santa Monica Beach. It features spacious rooms with free Wi-Fi.
Score from 473 reviews Very good
An 8-minute walk from Santa Monica Pier, this hotel serves a continental breakfast with coffee, juice and pastries. All guest rooms include a flat-screen cable TV.
Score from 308 reviews Review score
Located across from the Santa Monica Beach and just a 5-minute walk of the Santa Monica Pier, this features an outdoor heated pool and guest rooms with free Wi-Fi.
Score from 322 reviews Good
It was too much hassle to get on the WiFi. Lots of numbers. Other hotels make it easier.
The elevator is tediously slow, I was on the 4th floor and I thought twice every time I wanted to go up or down. Had to wait minutes, I don't understand how you can make it so slow, the hotel wasn't even crowded!
New room clean parking
promoted free shuttle was not available night check in-not really friendly
easy to find free parking fast wifi frendly staf
over priced for a 3 star hotel, expensive next door breakfast
Property was very clean, and staff went out of their way to assist. Would stay here again
Beds, absolutely super comfortable. This is very, very helpful when you have jet leg troubles and a tight schedule.
The staff were extremely friendly and helpful! Great location and shuttle took us within a short walk of Santa Monica Pier and came to pick us up with a simple phone call.
The only issue with the hotel were the elevators. One was out of service and the other was very slow. You could walk up and down the stairs to your third floor room at least three times before the elevator even showed up. Not a huge deal unless you have tons of luggage. Only three levels and stairs were fine for us.
The price was more than originally advertised
Efficient staff Convenient location Free parking and wifi
The huge bathroom door with automatic spring closure was awkward and should be changed to a lighter manually open and close option. This was very irritating to us both.
Such a clean facility would definitely stay again when in Santa Monica
Clean, nice room. Free transport provided to sea front area.
Location, nothing within easy walking distance to do or alternative restaurants to eat.
Opportunity to work up an appetite walking down to the beach.
Constant work on the elevators. Stairs are OK if you don't have luggage to carry.
Great clean room Nice balcony with relaxing chairs. Nice bathroom. Very comfortable. Very friendly staff.
Some distance from Santa Monica pier. No complementary breakfast.
Good location just away from all the hullabaloo. Good
The gym could be slightly better equipped.
Staff were friendly
Long way from the action Tiled floor throughout - for the price carpet would be nice
No view, no small table to sit at
didn't feel like we had been ripped off. adequate
characterless. charmless. not great location. wished I'd researched hotel availability earlier to have had more choice
we did enjoy the way they did come in to clean as we requested.
the way the sheets in the bed made us all feel itchy as if there were bed bugs or something in the sheets that made not only me but everyone feel itchy. the first night we felt it and let it go but night after night we lost alot of sleep because of it. I would suggest they do something about that. ty
Helpful staff, coffee maker, fridge, wi-fi which works, air con which works, clean, modern, comfortable, free shuttle bus for shopping, great location.
No pool, no breakfast and discount from iphop only 10% for breakfast but 20% for other meals.
room parking facilty
The use of carage was free.
Clean and efficient
Chose this hotel as it offered free underground parking as most others charge. Stayed here six years ago & the hotel has undergone recent upgrades. Beds are comfortable, there's a fridge & safe in room. My teenage son used the free gym. The iHop next door is handy for breakfast.
Could have done with a pool after a day out. Bin men / deliveries early morning are noisiest I've heard!
Location was very good and staff were very helpful.
The room was stuffy-AC didn't work that well and it had a musty odor. Should be checked for mold.
Hard floors instead of carpet. Comfy beds
Air conditioning seemed to work but only grudgingly.
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