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Newest reviews for Best Western Golden Sails

  • Anonymous
      United States of America
    August 20, 2014

    Room had a "musty" smell

    7.5

  • Trinna
      United States of America
    August 16, 2014

    Room setup; Breakfast; Comfort of bed;

    A weird bug in my bathroom. But staff provided me spray, which was cool.

    9.2

  • Everett
      United States of America
    August 8, 2014

    Spacious room, doors for clothing

    door key issue the following morning. Took over an hour for them to figure out the battery in the door lock was bad, instead they kept sending me back and forth with keycards that didn't work ( 3 times ), made us late for our appointment.

    6.3

  • Frank
      United States of America
    August 3, 2014

    Clean

    All good

    7.9

  • Anonymous
      Brazil
    August 3, 2014

    Easy to find

    Nearby loud street

    7.9

  • Margaret
      United States of America
    August 3, 2014

    huge room great breakfast big pool and courtyard

    long distance from L.A.

    8.8

  • Gary
      United States of America
    July 30, 2014

    staff was terrific

    8.8

  • Trinna
      United States of America
    July 30, 2014

    Location of bath tub

    No balcony for downstairs rooms

    7.9

  • Margaret
      United States of America
    July 30, 2014

    Jacuzzi in room was wonderful, service was great so was the breakfast.

    10

  • Anonymous
      United States of America
    July 28, 2014

    Morning breakfast, location was handy to stores and restaurants. Comfortable room.

    Noisy along PCH with windows open but not much you can do about that. Stuffy hallways.

    7.5

  • Jack
      United States of America
    July 27, 2014

    The room was clean and comfortable. The breakfast was outstanding, as was the service in the restaurant. The staff were all friendly and helpful. Parking was no issue and was FREE! I also liked getting my free newspaper, to read at breakfast.

    Teeny, tiny toilet

    10

  • Jack
      United States of America
    July 27, 2014

    The room was clean and comfortable. The breakfast was outstanding, as was the service in the restaurant. The staff were all friendly and helpful. Parking was no issue and was FREE! I also liked getting my free newspaper, to read at breakfast.

    The teeny, tiny toilets.

    10

  • Jacqueline
      United States of America
    July 24, 2014

    Location is a bit off the beaten path.

    7.9

  • Donna
      United States of America
    July 20, 2014

    This is my 3rd time at the Goldn Sails and they did not disappoint. Everyone is friendly, the room is comfortable. My only complaint would be the off brand tv ( although a beautiful led flat screen) had horrible sound.

    The tv sound was awful. I wish the balcony had a screen to keep out bugs.

    10

  • Kathleen
      United States of America
    July 20, 2014

    The location, the hot tub, the pool, the restaurant.

    7.5

  • Thomas
      United States of America
    July 18, 2014

    The carpet was very dirty and made my feet black. The rest of the room was clean.

    7.5

  • Stephen
      United States of America
    July 17, 2014

    Good location, good price, washer and dryer on location.

    Walking on carpet without shoes turned your feet black quickly. Smoke detector went off at 1:30 am for no reason.

    6.3

  • Lisa
      United States of America
    July 15, 2014

    Ants in the room and in the bed.

    6.3

  • Beverly
      United States of America
    July 15, 2014

    Close to the beach and inexpensive.

    A bit run down.

    7.1

  • Michele
      United States of America
    July 14, 2014

    Excellent location! Close to the beach, shopping and lots of restaurants. I love Seal Beach and 2nd street shopping!

    8.8

  • Tracey
      United States of America
    July 13, 2014

    This hotel is in the parking lot of our marina and the convenience is fantastic. We have stayed here several times since Dec of 2013. We enjoy the breakfast that is included in the room rate.

    My husband and I stayed here for 4 nights during the 4th of July holiday. Since we dock our boat in the marina, this is our first choice for lodging. The first morning we went to enjoy breakfast at about 9am. We were shocked to find that there was little to no food, a frazzled wait staff, no tables and little patience among guests. Apparently there was a family reunion of some sort and the hotel didn't add staffing to accommodate. The next day we chose to eat breakfast offsite even though we already prepaid for the meal with our room rate. The following day we were set to go to breakfast in house and realized we couldn't find our meal tickets. We went to the front desk and explained that we were returning guests, that we couldn't find our tickets and that we weren't trying to get a free meal--we had just lost our tickets. We were promptly told that they could not help us and it was just too bad that we misplaced the tickets. Oh and it's only $7.99 so it shouldn't be a problem to buy it. Really? Who are you to judge whether or not it's a problem? We are returning guests. We do not look like people attempting to get a free meal. We are both professionals who enjoy staying within walking distance from our boat. We can afford the breakfast, however the attitude and lack of service was so disappointing that we would now rather drive down the street to the Motel 6 instead staying at the Best Western. Yes, I said the Motel 6. We can choose to stay anywhere, but would like to stay close to the marina. Not sure what I would suggest here other than to say don't expect above and beyond service. Not even sure why I did except that although not luxurious it was a clean, safe place to stay. Not interested anymore. We will sleep on our boat thank you very much. Oh and need I mention that our room was not serviced until after 4pm on our second day? I asked for extra towels so my husband could shower even if the room hadnt been made up.

    6.3

  • Janet
      United States of America
    July 11, 2014

    The interior courtyard with the pool and grassy area was very nice. The rooms are nice and big. We had a Jacuzzi tub in our room without any extra charge. Staff were very nice. The breakfast restaurant has a nice e view of the marina and the food was good!

    9.2

  • Thomas
      United States of America
    July 10, 2014

    staff was great. great location I stay their when in town visiting family and friends, clean

    wifi was slow and did not work some times. Breakfast was ok but the staff was friendly and prompt

    9.2

  • Shannon
      United States of America
    July 9, 2014

    The staff are very nice and helpful. The pool is in a very nice location with a seating area.

    The beds are not queen size, they are full size.

    10

  • Erica
      United States of America
    July 8, 2014

    Free breakfast

    7.9

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