Best Western Grant Park Hotel    

The walking distance to Theatre and restaurant areas of the city, and to main galleries and museums. Feont Desk staff were terrific.

Great location. Easy access to the Red Line. Wonderful restaurant next door.

The staff was nice and the room was clean. The bed were very comfortable.

Large rooms Nice beds Hair dryer Convenient location Nice view

The location

Very noisy guests and noisy hotel, people having room parties until late hours

great location and service

The location suited my purpose very well, which was to be in close proximity to the Field Museum. The price was reasonable for the location. The bathroom was clean and the room was fairly well-kept. The free internet provided was

I did not like that when I got back to my house from my trip that I found a bed bug on my backpack (which I used for a suitcase). I did not see any bed bugs on the bed (though I did not look under the mattress), but my backpack was kept on the floor. I immediately washed everything I took with me, and have not seen another bug since. I cannot guarantee that this bug came from the hotel, as I did not see them firsthand while I was there, but it is disconcerting that when you type in "Best Western Chicago" into Google, it automatically fills in "bed bugs" at the end.

Staff Comfortable bed

Weight machine didn't work Cycling machine didn't work Internet was not very good Hotel décor was poor

Very good value for money. Helpful staff.

Internet signals (including LAN) were very weak and unstable. Basically the room router was dysfunctional.

Great location. No problems at all

Staff was very friendly

Hotel was in pretty bad shape and wasn't overly clean

I like the fact that there was a place to eat right there at the hotel.

I didnt like the fact the the hotel restraunt didnt have more on the menu or a good desert menu.

It was a short walk to the Field Musuem and 11th street rail station.And a short $10.00 Taxi trip to Navy Pier.

The $29.00 parking was a bit to much,

Staff friendly helpful Great Location

We were able to store our luggage until check-in and after we checked out so that we could do more sightseeing without lugging our stuff around. The hotel was also in a great sightseeing area right next to the museum district.

The lobby and elevators are a little outdated, but the room was great!

$29.00 parking charge caught me unaware,waited long time to get car at checkout since they valet park it.

location and price and cleanliness

heat-ac system. long delay between time unit made adjustment to change in thermostat - resulting in strong swing between hot and cold. in house restaurant evening meal selections sparce.

The office center set in the lobby, it is convenient for use..

The room cleaner not doing good

the staff were always friendly and courteous - always ready to answer questions

the weather

Good location.

It would have been nice to have had breakfast included.

Price and location.

A bit outdated but ok.

Theh location to the park an to DownTown. And it was quiet thas was good

It´s a bit spent

when the valet parked our avalanche they backed in to something and hit the back bumper. We did not see it till we got home, so that is the way it goes on that. BUT they should take more care when parking cars.

The staff was helpful and I found it to be clean. It was located close to the museums and that was my primary reason for visiting Chicago.

It was a little shabby but being clean was a big plus. There really wasn't anything that I didn't like. Putting the curtains back on the rod is a small thing and staff could have called someones attention to it. Nothing else.

everything we had a great time!! this was my first time to chicago and would come back and stay with you again!!

i wish you would have had access to a wheelchair my husband had a broken foot.