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Newest reviews for Best Western Grant Park Hotel

  • Anonymous
      United States of America
    August 29, 2014

    Location. Walking distance within Shed Aquarium and museum. Not too far from Navy Pier.

    Soda machine on several floors was out of several selections.

    7.1

  • Elmer
      United States of America
    August 28, 2014

    Location convenient to everything in Chicago. The staff was great. Beds were comfortable and clean. Air quality was good.

    Had to park off-site. The pool was a bit dingy. The bathroom sink dripped.

    9.2

  • Jacqueline
      United States of America
    August 28, 2014

    Being able to take a walk to the park, and shop's was very nice!

    I don't have any dislike!

    7.1

  • Veronica
      United States of America
    August 27, 2014

    The bathroom is to small, no refrigerator

    5

  • Mary
      United States of America
    August 26, 2014

    We had a view of grant Park and the museums. On Wednesday evening we could see the navy pier fireworks. The staff was very helpful with advice about buses, sights for the kids, restaurant recommendations.

    10

  • Linda
      United States of America
    August 24, 2014

    Location and reasonable rate.

    Pool and outdoor patio was right beside the window. We could not open curtains without losing privacy.

    7.9

  • Anonymous
      United States of America
    August 20, 2014

    The location is very convenient. the beds were very comfortable.

    I felt it was very overpriced, and it was very noisy the whole night.

    5.4

  • Lori
      United States of America
    August 17, 2014

    Location and comfortable beds. Nice size room. Great value.

    Everything was good or better.

    9.2

  • Carol
      United States of America
    August 12, 2014

    We had a great stay at the Best Western Grant Park. We attended a concert at Northerly Island and were able to walk from the Hotel,

    9.2

  • Michelle
      United States of America
    August 10, 2014

    Location was excellent. The hotel is about a 15 minute walk to Soldier Field.

    7.5

  • Louise
      Canada
    August 9, 2014

    majority of staff were very knowledgeable and all were very responsive and friendly and the hotel room seemed well soundproofed and was very clean. Cafe attached to hotel was very good for breakfast and very reasonably priced. Parking facility was very well secured. Close to L station and transit stops

    Main floor reception area needed updating -chairs were worn out and uncomfortable to sit in while waiting for cab, etc

    7.9

  • Anonymous
      United States of America
    August 8, 2014

    The desk employees

    I tried 5 floors before I was able to get a bottle of water from the machines. The carpets are old and musty.

    5.8

  • Carla
      United States of America
    August 8, 2014

    The location was good for walking to local sites.

    We used the paid parking for two nights over a weekend while we were there. In the 36 hours our car was parked in their ramp, rats chewed the wiring in our car and rendered it un-drivable back to Minneapolis. We had to find an open shop on a Sunday to get repairs done.

    5.4

  • Dawn
      United States of America
    August 7, 2014

    pool is not heated

    7.9

  • Philippa
      United Kingdom
    August 4, 2014

    Good location, comfortable bed. Wifi worked.

    Sulky staff, minimal facilities, dirty swimming pool, generally very tired and in need of a refurbishment.

    5.4

  • Jorge
      Spain
    August 2, 2014

    The free wi-fi line.

    The fair cleanliness and comfort and the huge noise (from the street and side room).. The price-to-service ratio is one of the worst I paid for.

    4.2

  • Evalyn
      United States of America
    July 30, 2014

    It was in walking distance to Soldier Field, since that was our primary reason for picking this hotel. The computer in the Lobby was for our usage to print our airline tickets, free WIFI, sheets looked clean and towels. The maids didn't bother us with our DO NOT DISTURB sign, which was nice. The Lobby staff was very nice and accommodating.

    The pool was outdated, scary due to old. The hallway carpet needed to be replaced, hallways needed painting.

    8.8

  • Barb
      United States of America
    July 29, 2014

    The location was perfect for us! It was out of the craziness of the downtown district, but close enough to enjoy it all. Also it was perfect for us to enjoy some fantastic locals favorites!!!

    Air conditioning in our room was struggling at best. It was set as low as possible and it never really cooled off. Luckily we weren't in our room very often.

    7.5

  • Anonymous
      United States of America
    July 29, 2014

    Location Pleasant Staff

    Our floor had a team of soccer players that were a bit noisy

    8.3

  • Chad
      United States of America
    July 29, 2014

    Location

    7.1

  • Sheryl
      United States of America
    July 29, 2014

    WAS GREAT LOCATION ROOMS WERE DECENT SIZE .

    THE LOBBY BATHROOMS COULD HAVE BEEN CLEANER.

    7.5

  • Nancy
      United States of America
    July 29, 2014

    I was charged much more than what was offer on the web

    3.8

  • Anonymous
      Canada
    July 25, 2014

    The location ........

    Need some updating everything looks old and used

    6.3

  • Sara
      United States of America
    July 25, 2014

    The staff were exceptionally helpful and efficient. Rooms were very well appointed and cleaned. Excellent location. Valet parking was helpful.

    10

  • Emily
      United States of America
    July 23, 2014

    Was upgraded to 2 single queen rooms when the hotel had a problem with our 1 two double beds room! Manager and was super nice. Staff was all friendly.

    Some minor room issues: uncleanliness as far as room damage (some parts of ceiling) Blew a fuse in one room and couldn't get ahold of the front desk from our room.

    7.9

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