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1100 South Michigan Avenue, Chicago, IL 60605, United States of America – Show map
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734 verified reviews
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Best Western Grant Park Hotel's staff speaks: English
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Outdoor Pool (seasonal)
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 38 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 20 per person per night in an extra bed.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 734 reviews
Value for money
Show reviews from:
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3185 reviews Good
Within driving distance of downtown Chicago and providing a free 24-hour transportation service to O'Hare International Airport, this Hillside hotel features an on-site restaurant and lounge and an...
Score from 87 reviews Very good
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn offers a terrace with city views and free high speed Wi-Fi access.
Score from 370 reviews Good
Just a 3-minute drive from the McCormick Place Convention Center, this hotel is in the South Loop of Chicago and features an on-site salon and a restaurant. Each room has free Wi-Fi access.
Score from 328 reviews Good
Great location, comfortable and clean.
Currently under a much needed renovation.
Very close to all the major attractions and convenient to the Metra and CTA
Loud in the hallways. Doors slamming shut all the time! very little insulation in doors so you here everything in the hallway.
People from the front desk
I loved how the staff went to every length to help me
I didn't like that my room wasn't ready in time. It didn't have a fridge or a microwave. Also room service skipped me over.
It was more than I was used to paying for a hotel, and given the area it was in I thought I was only paying for the location, but it was so much better than that. Everyone was friendly, it was clean, the room was big and they did everything they could to accommodate us on our vacation.
No parking area
I loved the price and the staff helped us above and beyond. They even had coupons for food behind the desk! The bed was AMAZING.
The pillows were really poofy. So much that they went completely flat! Bring your own.
The hotel was good value for money, the room was clean and comfortable.
The heating and cooling unit in the room was very loud. I had to unplug it to get some sleep. I didn't get my wake up call and the front desk person didn't seem to care at all that she hadn't done it. Booking.com say the hotel is a 10 minute walk from Dearborn station. I could find no such station and ended up walking for 30 minutes to try and find it. Turns out the hotel is literally around the corner from Roosevelt station on the Orange line which takes you right to Midway Airport.
public parking very near, very good location!
The floor of the room was inclined in one direction and so was the bed
Good food, and shopping was close by
My bed was comfy My room was ready Location to the "L" line Room was nice and warm Room was clean by the time I returned I felt safe
Hotel needs upgrades and maintenance Had trouble with key Upgrade to the rooms
The staff were great! They were friendly and helpful. They were all very pleasant.
My room was cold and took several hours just to heat the room to 65°. The wall where the heater was located was frozen. Half of the heater was frozen also. So l guess it couldn't be helped. The room was old and had some minor wear issues.
I liked cleanliness and good wifi. It was not far from Roosevelt station. and price was reasonable.
The exterior of the building looks dirty and bad. (But inner was not) There's no breakfast, refrigerator, and microwave, and coffee maker was not working
Although it's not a new building, the beds are really comfy, the rooms are clean and the staff is very nice :)
Very big bed (King size), clean and large rooms, good security, valet parking, the staff was very kind, large LCD TV, nice desk.
no fridge and you can not open the windows.
Location within walking distance of attractions and restaurants
Wall cover in bathroom was off leaving home on wall, bathroom lock installed incorrectly (could push door open when locked and bounced back open when pushing closed), staff charged credit card without acknowledging preference of payment when extending stay extra night.
They did respond very fast when someone was at out our door at 4 am.
Most of the staff was rude or not helpful at all. Not friendly. There were three that were very friendly. I just feel they should be able to help more with the area and help more how to get around with the bus and L train.
Certainly being close to museums and means of transportation is a perk that never hurts. Within walking distance to several museums, across the street to bus and two blocks to subway, something else to ask for?
Sometimes noise from people who think that they are alone in the jungle, not hotel related though. Building is a little old but very well maintained.
I've asked the staff to add my stay on my Star Alliance card (one thing I've done in other hotels), but they couldn't figure out how to do it or what it is in general, even though the hotel is a member.
Price and comfort
enjoy all the service
Great location and very affordable compared to most hotel prices.
Would have liked a fridge and microwave in my room. It should be standard for all rooms.
I didn't like that there was no heat in our room and that people kept fighting in the halls throwing things on the door. I had 2 little girls with me and was afraid that things could get worst with all those people fighting and yelling. Will never go back there.
Location was very close to McCormick place which was grate. Restaurant in the same building was good.
Room was cold as it seemed like someone left the window open. Property is pretty old. Parking wss crazy expensive.
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