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Hilton Chicago

hotel Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.

Most recent booking for this hotel was 19 minutes ago

Score from 426 reviews Very good 8/10

Newest reviews for Best Western Grant Park Hotel

  • Scott
      United States of America
    September 2, 2014

    Location-walking distance to Soldier Field and Grant Park, Friendly staff. Good breakfast

    very dated and worn, long wait at check in because rooms were not ready. No onsite bar or restaurant except for Breakfast

    6.7

  • Mike
      United States of America
    September 2, 2014

    Location

    Very poor guest parking, long wait for room, empty vending machines on all floors, expected more for the price

    5

  • Susan
      United States of America
    August 31, 2014

    staff were ok. location was great.

    toilet was leaking , beds were not comfortable, did not get size bed I asked for, building looked old and outdated. house keepers didn't understand English too well. elevator only held 6 people

    7.1

  • Sylvia
      United States of America
    August 31, 2014

    Front desk staff awesome. Really enjoyed working with Tiara and Pablo. The hotel needs a little upgrading to raise the star level but so close to Soldier Field and other attractions. Worth the stay

    The elevator was very little 6 people occupancy We had a king size bedroom but it was very small

    7.1

  • Helen
      United Kingdom
    August 31, 2014

    This hotel is in much need of an update - the decor etc is very dated and tired looking and in comparison to other Best Western Hotels I have stayed in, this was disappointing

    7.1

  • Les
      Canada
    August 30, 2014

    Grant park (Shedd Aquarium, Field Museum, Soldier Field) right across the street. Nearby restaurants. Right on bus line to Michigan Mile

    9.6

  • Gokhan
      Turkey
    August 30, 2014

    rooms are big,clean and comfortable. ohhh of course location.its awesome.

    no breakfast and there is not smoking room :)

    9.2

  • Anonymous
      United States of America
    August 29, 2014

    Location. Walking distance within Shed Aquarium and museum. Not too far from Navy Pier.

    Soda machine on several floors was out of several selections.

    7.1

  • Elmer
      United States of America
    August 28, 2014

    Location convenient to everything in Chicago. The staff was great. Beds were comfortable and clean. Air quality was good.

    Had to park off-site. The pool was a bit dingy. The bathroom sink dripped.

    9.2

  • Jacqueline
      United States of America
    August 28, 2014

    Being able to take a walk to the park, and shop's was very nice!

    I don't have any dislike!

    7.1

  • Veronica
      United States of America
    August 27, 2014

    The bathroom is to small, no refrigerator

    5

  • Mary
      United States of America
    August 26, 2014

    We had a view of grant Park and the museums. On Wednesday evening we could see the navy pier fireworks. The staff was very helpful with advice about buses, sights for the kids, restaurant recommendations.

    10

  • Linda
      United States of America
    August 24, 2014

    Location and reasonable rate.

    Pool and outdoor patio was right beside the window. We could not open curtains without losing privacy.

    7.9

  • Anonymous
      United States of America
    August 20, 2014

    The location is very convenient. the beds were very comfortable.

    I felt it was very overpriced, and it was very noisy the whole night.

    5.4

  • Lori
      United States of America
    August 17, 2014

    Location and comfortable beds. Nice size room. Great value.

    Everything was good or better.

    9.2

  • Carol
      United States of America
    August 12, 2014

    We had a great stay at the Best Western Grant Park. We attended a concert at Northerly Island and were able to walk from the Hotel,

    9.2

  • Keith
      United States of America
    August 11, 2014

    location, friendly and helpful staff, valet parking at reasonable rate even when we left car there the following day. Everything was good.

    nothing!

    7.9

  • Michelle
      United States of America
    August 10, 2014

    Location was excellent. The hotel is about a 15 minute walk to Soldier Field.

    7.5

  • Louise
      Canada
    August 9, 2014

    majority of staff were very knowledgeable and all were very responsive and friendly and the hotel room seemed well soundproofed and was very clean. Cafe attached to hotel was very good for breakfast and very reasonably priced. Parking facility was very well secured. Close to L station and transit stops

    Main floor reception area needed updating -chairs were worn out and uncomfortable to sit in while waiting for cab, etc

    7.9

  • Anonymous
      United States of America
    August 8, 2014

    The desk employees

    I tried 5 floors before I was able to get a bottle of water from the machines. The carpets are old and musty.

    5.8

  • Carla
      United States of America
    August 8, 2014

    The location was good for walking to local sites.

    We used the paid parking for two nights over a weekend while we were there. In the 36 hours our car was parked in their ramp, rats chewed the wiring in our car and rendered it un-drivable back to Minneapolis. We had to find an open shop on a Sunday to get repairs done.

    5.4

  • Dawn
      United States of America
    August 7, 2014

    pool is not heated

    7.9

  • Philippa
      United Kingdom
    August 4, 2014

    Good location, comfortable bed. Wifi worked.

    Sulky staff, minimal facilities, dirty swimming pool, generally very tired and in need of a refurbishment.

    5.4

  • Jorge
      Spain
    August 2, 2014

    The free wi-fi line.

    The fair cleanliness and comfort and the huge noise (from the street and side room).. The price-to-service ratio is one of the worst I paid for.

    4.2

  • Evalyn
      United States of America
    July 30, 2014

    It was in walking distance to Soldier Field, since that was our primary reason for picking this hotel. The computer in the Lobby was for our usage to print our airline tickets, free WIFI, sheets looked clean and towels. The maids didn't bother us with our DO NOT DISTURB sign, which was nice. The Lobby staff was very nice and accommodating.

    The pool was outdated, scary due to old. The hallway carpet needed to be replaced, hallways needed painting.

    8.8

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