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BEST WESTERN PLUS Grosvenor Hotel
380 South Airport Boulevard, South San Francisco, CA 94080 – Show map
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24 properties in South San Francisco
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219 verified reviews
We speak your language
BEST WESTERN PLUS Grosvenor Hotel's staff speak: Spanish, English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is possible on site (reservation is not needed) and costs USD 7 per day.
Room service, Airport shuttle, Airport shuttle (free), 24-hour front desk, Express check-in/check-out, Tour desk, ATM/cash machine on site, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Non-smoking throughout, Designated smoking area
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a child's cot/crib.
All further older children or adults are charged USD 10 per night when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
BEST WESTERN PLUS Grosvenor Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
"Park and Fly" parking can be arranged by the hotel for USD 10 per day for guests who have checked out. Airport shuttle service is available.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 219 reviews
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basic hotel good value
noise from planes
We chose this hotel because it's close to Candlestick Park and we went to the McCartney concert. The hotel was able to charter a bus for us and other guests so we did not need to drive to the event.
No negatives all was fine for this one night.
Middle range of hotel acceptable for overnight stay
There were some rubbish items in waste basket when I arrived.
Breakfast is great. So are the staff.
The Wifi is not so stable and I had hard time to be connected and had to restarted the laptop.
Staff, complementary breakfast, airport location convenience, shuttle service.
Room 201. I would give a 0 star for staying in room 201. The room is small, has single pane windows and what it seems an open air conditioning vent to the outside, so you have to put up with an inordinate amount of noise from the pool screams, from the freeway, from the airport (won't include the airplanes 'cause you can't do anything about that). If your goal is to have a good night sleep I guarantee you, that like us heavy sleepers, and in normal circumstances, you will not sleep one minute. We didn't. Also this room has no exhaust vent in the micro-bathroom. I'm sure the hotel has bigger and better rooms as well as less noisy, no doubt about it, but if anyone offers your room 201 or the one across form it (and I suspect any other room X01 on any floor) run as fast as you can from this hotel.
Staff were helpful and friendly
First room was over priced and hotel had over booked although we had a reservation and eventually did get a room at 1:00am
Free shuttle service to the airport Clean and spacious room Free apples in the lobby Helpful and friendly staff
A bit too expensive for me.
Service was good leaving the hotel for the airport the next day.
I had to wait an hour to be picked up from the airport to get to the hotel.
The room was realy clean beds were great
The price for nigth is a little high
Reception staff, bar staff, the restaurant and bar areas. The position it has near to the airport. It was an excellent choice to begin and end our vacation. We were en route to a wedding in Modesto.
We were completely satisfied.
staff, cleanliness, location and the fact that you put a grab bag together for your clients was a very kind gesture. Keep up the good work!!
The staff were very helpful and the hotel was very clean and quite even with the refurbishment we were just off the plane from the UK so we needed a bed for the night before moving on in the morning
nothing it worked for us
Spacious rooms, reasonable breakfast buffet.
Limited access to public transp. for those going into SF. Dirty room windows.
1st night both staff and facilities were excellent - a Thursday evening. Had all the facilities and shuttle bus we needed for onward travel - room comfortable as was restaurant and bar.
The change of staff for the weekend-this was a Sunday, were not quite as good. Bar staff was overwhelmed with her job and there was not the welcoming feeling we had the first night. This would not deter us from recommending the hotel.
Very close to the airport and rental car return, good value for money
very slow wi-fi
it was old, not very clean and extremely overpriced.
staff very helpful
facilities seemed dated. computer to print out boarding passes was ungodly slow. took me about 20 minutes to get a simple boarding pass printed. also, in the guest work area, kids were playing games on the computers. that shouldn't be allowed, or there should be another place where they can do that.
location, shuttle to airport
very loud in rooms can hear traffic and planes, called desk and asked if they had earplugs, concierge said they would bring right away - received a call from front desk later said I would have to pay for them .99 each...even after explaining the noise...he said he could move me to a room that really had noise levels if I wanted....he agreed to come up and listen, but, never showed....also tv and internet went down for about 30 minutes...not sure why...
Food service, parking fee, charge for uninteresting breakfast
wifi is great in good speed, hotel not far from hotel, mcdonald in the other side of street.
chek in staff is not good as the first time we chose best western. not effecient and looks very serious. he dont have the sense of service at all. he was so successful on making me feel bad.
1. room was large and sufficiently furnished.
1. difficult to know which shuttle to take from the airport--would be helpful to include this information with hotel confirmation. 2. sliced white bread served at restaurant was insipid.
We found this hotel excellent, our aim was to drop off rental car, spent the night and fly out the next day early. The shuttle was on time and helpful withs lots of luggage. We would stay here again.
Good location to the airport with free transportation
Very small rooms. Poor set up of furniture making it very crowded.
Location, comfort of bed, cleanliness
Waiting at San Francisco airport for about 30 min. In the cold evening for the shuttle to pick us up after we dropped off rental car
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